Thank you so much for all your work! You made this process super easy for me!
Fast turn around had my car back in one day. Staff was kind and offered different options so that i could be financially capable of getting the needed repairs done. Will recommend to all!
The work was well done and so quickly.This is a very clean, well run shop.
I came there last Fall complaining of a high pitched squealing coming from my car. At that time I was told my serpentine belt looked fine. He put lubricant on it and tightened the belt. One month later I was back with the same issue. Then, I was told it was my serpentine belt... even though I had previously been told it was fine. I spent $540 for a new belt and alternator, and the problem was never fixed. Over the last 5 months, I came into Pinkeys 5 times (once twice in one day). Someone would tighten the belt and tell me this sometimes happens with a new belt. I was beyond frustrated as the problem would seem to get better and then start up again whenever it was damp or wet outside. I wasted A LOT of time on this. Finally, this week I brought my car in and told them I was leaving it so they could “fix it right” this time. Apparently, I was missing some sheild under my car that prevents water from getting into the engine. The part was replaced to the tune of $170. I make art for a living, so car repairs aren’t easy on my pocketbook. I just think that maybe I paid $ for a belt that didn’t yet need to be replaced. What a long and frustrating experience it has been, that should have been handled differently.
Friendly service at a stressful time is wonderful.
Vehicle Make : Volkswagen
Drop off and pick up were seamless. Advice on dealing with Insurance was invaluable. Very friendly. And the dent is gone!
Wonderful update communication and great repair service. Work even completed ahead of schedule!
Perfect in every way. Love Pinkeys
Could not be happier with my experience.
Been dealing with Pinkeys for 40 years......always satisfied!!
Just one small thing - my repair was not fully completed. One part missing and I have to return next week to have it installed. Just a little frustrating.
From the estimate to pickup everything was great
You did great job with faster service than I expected. Thanks.
Vehicle Make : Volkswagen
I’m happy with the job done. It doesn’t look like my car was ever in an accident. I’m also super appreciative of Ricky, who called dealers for hours so that I could get my car a week early.
When I got the estimate I was told that Pnky's would buff out the front passenger area at no extra charge. That did no happen