I picked up my car today and as soon as I got home I realized the right front light isn’t working properly. I’m not sure what happened but I thought it should be a standard procedure for the repair center to check that before calling the customer to pick up the car. I would also suggest whoever is giving the customer the car to remind the customer to check the car before driving away. It creates a lot of inconvenience and disappointment for the customer who rushed to come pick up the car only to realize the car needs to be brought back for further repair.
The repair is completed and they keep me posted with the status. But the big problem is service king ordered the part before my agreement which is unacceptable.
I would recommend my family and friends to service kings. They are friendly and make you feel comfortable, they are there to answer any questions you they are very prompt and always keep you updated with their service that's what I alike the Best.????????
I had never in my life experienced the attention and care that I received from my service advisor Mr. Falahati. The treatment that I received from Mr. Falahati is what people usually see in advertisements, but never experience in real life.
Thank you Mahdi for your excellent customer service!
I want to thank service king for there fast curtiest service. Daily updates. I'm especially greatful for. I highly recommend Service King For your body work and paint needs. Thank you again.Syed Sami thank you sir. I worked with you on 2 occasions and you've been nothing but a professional. Thank you sir.
I were totally satisfied. Good customer service, and keep update the status . Thanks a lot.
Sami was a great helper!
He provides me all the repair details and ran me though the rental details.
Made sure I was updated all the time!
Overall great experience and hustle free!
Excellent, Professional, kind and friendly service. Every department knew exactly what they were doing and executed it perfectly!
I love the way my car came out look like the first day I got it from the dealership I didn't expect the full detail but I got one I would definitely recommend Service King to my friends
Juan did a good job. He explained clearly what and how he will repair. He keeps me updated daily. I am very happy with Juan’s job.
Service rep was excellent.
Thank you for your service and and I'm gladly satisfied..
Awesome service thank you!
Found a lot of scratches on the engine cover. Called this afternoon around 12:15 pm in front of the shop and was told to came back on Monday.
It was a great experience with Service King and the service was top notch. Mahadi was my service advisor and he did a great job with the repair.! Thank you Service King
Staff was friendly and helpful. Explained any questions