I'm very happy and will be back if needed
At the moment am satisfied so far with the body repair. Am proud of the Caliber Collision.
Service was outstanding good coomunication on repair progress on my vehicle. Will continue to use your service and will recommend you business to friends and family.
Mike did a great job with keeping me up to date on the progress of my car.
I received great service from Jim. My car was repaired quickly and received status updates without me having to call. I was very impressed with the overall service.
The guy did a very good job and kept me informed
Great work! Very satisfied with the job done on my
Car. Excellent PR with the front desk.
Very good job and fast I'll highly recommend
Jim was excellent. He really made this experience easy.
I appreciated the continuous updates via phone and text, which indicated my vehicle would be ready on Tuesday, 10 January 2017. However I didn't receive a call or text confirming my vehicle was indeed ready for pickup on Tuesday. I happened to notice an email Monday night (09 January), which stated my vehicle was ready for pickup at 7:30am the next day. That last minute notification was problematic, because I would need someone to cover for me at work. It all worked out and it was a very minor issue in the end.
Did a very good job, they would keep me inform Of what they were doing with my car thank u , Mrs Guerrero
The car was ready as promised, the car looks as brand new. I like the updates they send on a daily basics, Mr. Jim Pease was helpful and keep me abreast on everything was going on while the car was in the shop. Thank- You. I am very satisfied.
Everyone was friendly and professional. The only concern I had was that I was told I would receive updates via email or text (I don't recall which one) and I didn't so I never knew what the status of my car was until they called to tell me it was ready. It's not a big deal though. I feel like my car was done in a timely manner. My car looks good and I appreciate the cleaning inside and out. Thanks!!
Great work and on schedule
I really am impressed with Caliber. Everyone is so friendly, they remember your name and take great care of their customers. I like the text messages giving updates. I won't go anywhere else.
Amazing service from the group at the w 1604 loop. Thanks again!!
The work was excellent. Jim was great I will always be a customer
From beginning to just before delivery I'd give you guys a 9.0 (only because I never give a 10). On being ready at 3:00 as promised, I give you a 3. Truck wasn't ready until 4:30 and I had been committed to be somewhere at 4:00 pm.
Awesome customer service...and my car looks like new...would recommend CC to anyone who needs body work on there car...especially this location off 1604 and military dr...really liked the daily updates...and the fact that they finished my car early. ..making a special effort because I did not have a second car..
Very thankful to Caliber Collision for taking my vehicle in for repair right away. I had called EVERY Toyota dealership in San Antonio, and their collision centers could not fit me in until one month into the future.
Excellent customer service, expedient turn around time and staff went above and by not only doing an excellent repair job but also washing and cleaning the exterior and interior of my vehicle to my surprise. Truly appreciated the service and hospitality.
The only think I noticed was there was some paint overstay on the black of my truck. But otherwise it looks great.
Finished sooner than expected, always a plus!
Looks good so far..the overall look of car is back to original state...looking forward to enjoying my car...thanks.
Jim was very professional and kind to me. He kept sending me updates on my vehicle, Caliber completed the repairs 2 days ahead of schedule just in time for thanksgiving. I was overall satisfied with Calibers work and will highly recommend them in the future.
Good communication. Job was done ahead of schedule. Thank you.
Vehicle Make : Mini Cooper
Overall, I am very impressed. This includes workmanship, reception, and customer service.
Good customer service. They gave me updates through phone calls and text messages. Happy with the results.
Over 40 additional miles were on my car and most of the settings inside my car had been changed.
Great customer service.
I appreciate the promptness and quality of the work!
Jake and his team are fantastic
Wonderful service. Made me feel like a valuable customer. Very professional and customer oriented. Thanks to all.
There were still a lot of Things wrong with my car that was noticeable and they still gave me my car like that I guess hoping I wouldn't noticed. Not very happy and I have to go back another day because they were closing they said.
Vehicle Make : Volkswagen
The service after the front desk was excellent. 'However, the assistant at the front desk was rude on more than one occasion. If it wasn't for my insurance selecting this place, I would've gone somewhere else.
I sure appreciate having the updates on the repairs.
Very satisfied with the service.
Thank you !
Repairs were completed well before estimated repair time and repairs to fully explained when I picked up the vehicle. Easy to work with the organized and efficient staff and technicians.
Caliber did an awesome job of letting me know exactly what was wrong with my vehicle. Oustanding customer service. Did a great job of notifying me with what parts were being order and how long it would take too get those party's. Great ????????Job Caliber!!!!
Thanks to mr Sosa great representative
I believe Mike helped us and he was great! Helpful, friendly & kept me informed with texts & phone calls.
Great Over All Experience ....Thanks Caliber
I had previously talked to the manager about lack of communication while working on my vehicle. Now that I've gotten it back, I've received several text messages.
We are very disappointed with our service. We drove 2 minutes outside of the shop and the truck broke down again. When we first arrived to the shop, we asked the technician if he had fixed "x, y, and z" to which he responded, oh I didn't even know about those problems but didn't fix them before we left. We are taking the truck to a different shop all together tomorrow.
Not repaired and additional damage received.