The customer service is outstanding. I've had 2 vehicles repaired here and I will recommend CC to my friends.
They are the nicest people, and kept me up to date on repairs.I would recommend them to all of my friends and my crews.
Excellent communication throughout the process. Called frequently to give me updates on progress. Car turned out great. Worked with my college student son who drives the car and had it at school so far from me. Would recommend to anyone. Thank you.
The staff was very informative and kept me aware of every step along the was. Very assuring.
Robert was a great help . I was taken care of quickly and throughly . Will come back if need to for sure
The customer service was excellent!! All of my concerns were taken care of and the process of getting my vehicle repaired was stress free thanks to the great staff at Caliber Collison in Madera!! Thanks again guys!!
From start to finish I felt the professionals at CC were committed to fixing my problem. Your team made my insurance company secretary.like ameratures. Thank you all.
Vehicle Make : Mitsubishi
We received very courteous & professional service. Thank you.
Great customer service and fast service
The associates were very helpful and professional and kept me informed about the progress of my vehicle the whole time . I would like to say thank you to all the employees of the Madera store ,they made this difficult time less stressful for my family and I .
The service was outstanding and prompt.. Totally painless.. Would highly recommend Calibur to friends and associates
Caliber Collision Madera made my vehicle repair/claim experience seamless by calling me right after I filed my claim with Farmers. Caliber also arranged a tow for my vehicle to get it to the shop!! Amazing customer service, beginning to end.
Caliber collision was the best because they always kept me updated and everyone was so polite.
Vehicle Make : Mini Cooper
Great folks-they aim to please.
Everyone there was great, Bob did a great job and so did Deanna at Hertz.
Great job done on our GMC pickup
Excellent work and very professional
I like the text updates because I can't always answer my phone and the texts kept me informed of the status of my car repairs.
Good work done on the car. Very professional, good customer service. Bob from the Madera Branch was great!
Thank you for your help emails and phone calls. Henry was terrific my car looked awesome excited to drive it tomorrow
Very considerate, and helpful during entire process. Robert was superb in all aspects. Very professional, explained each step that would occur. Gigi at front desk was helpful and friendly. The daily or every other day communication was totally unexpected, entertaining and excellent customer service. A great experience for an unplanned event.
It looked as good as when I bought it new????????
I was treated in a very friendly and professional manner, which I appreciated since my car was recently damaged
I was very pleased with the ongoing email communication about my vehicle. Your email assisted me in knowing the status of my vehicle and when it would be ready for pick up.
Henry also provided awesome customer service as he kept me informed of any sudden cost changes to my vehicle (Honda Odyssey).
I will inform my AAA agent about how satisfied, I was about your prompt responses and fast service. You all took care of me very well. Hilda
Mr. Brown was very helpful and polite throughout the experience. He made me feel reassured that my my vehicle would receive only the best of care.
Using a scale of 1 to 10 , I would grade your service
and kindness there at Caliber a 10 . I want to thank you all once again .
Bob was great with the whole process. Everyone was very nice and professional. I will definitely use them again.
Your staff is very professional always keep you update on your vehicle. Henry was very helpful and good at his job. Henry cares about the customers and their safety.
the four associates I encountered were very professional, knowledgeable, and a credit to your company. You don't find employees like Bob very often. Your manager and the very pretty office administrator definitely deserve to be employed at a higher level.
I would like to know why you put 70 miles on my truck you only drove it across town to the dealer is what I was told so how did it get that many miles on it that ridiculous that would happen
Everyone at the shop were extremely helpful and the environment was great they went above and beyond in everything
I like the services on my vehicle and the communication plus the professional treatment to the client. You guys are so professional on the work, truly recommended.
I was impressed with the truck being completed early.
Very polite helpful staff
It's Was Fast And I Love How My Beautiful Car Looks I'm Very Happy
Everyone was fantastic! The entire team at the Madera location was compassionate, respectful, professional, and maintained a high level of customer service.
I was amazed at how accommodating the group I dealt with were. I was kept up to date throughout the repair. I was very happy.
Great job! Everyone was really friendly.
Loved the email updates keeping me informed of the progress.
really appreciate for you help
Excellent job thank you very much good communication very satisfied I recommend To family members
Everyone there especially Bob and gigi the two people who went out of their way to make every interactions a personal and wonderful experience and the atmosphere was exceptional.
Thanks again guys
John and Dara Zecchini
Caliber went above and beyond to make sure I was well informed on the progress of my cars repairs. When it came time to pick it up they were extremely accomidating to my schedule. I would recommend them to everyone. Thank you!
Your staff was great from the first contact I made with you. My car looks great. And when it was returned to me it was super clean. I can't thank you enough. I hope we don't need you again because of an accident. But if we do need you.....we WILL return to you!
I like being texted regarding progress
I was completely satisfied with the repairs done to my car.
I would like to thank you all for a outstanding job. I am totally happy
with the results.
I trust Specialty will all our cars/trucks and I wouldn't go anywhere else.
The work looks great! I'm very happy with how the truck came out. Thank you.
Everyone there is awesome!
Friendly & professional staff.
Excellent work great business I would refer everyone to this shop
I like there professional way of taking care of any problems and concerns. It is reason why I personally recommend there business to anyone I know. Including my self...
Appreciate the quality of work best in madera
The service was prompt, the work excellent, and the staff friendly.
Very friendly and professional service. Everything was explained in detail regarding process of service repair. I would highly recommend your services.
Quit texting me. Very irritating.
Everyone was nice, caring and professional.
From the first moment I walked in the door
to the moment I left when my vehicle was done
I appreciate all of them .
Excellent service and work. Very happy
Our car was totaly damaged but thanks to them it looks new and not even one scratch left thank you and we will recommend u guys!!:)
I couldn't have asked for a better job, the quality of work is 100% awesome as well as the coustomer services provided. I've dealt with many body shops and never had any shop that was as thorough and precise in every aspect of their work. I am very pleased with everything as well as you calling and letting me know the status of the progress being made. You guys have made yourselves the #1 shop for me and I will be bragging about your work for years and ill recomend you guys for years because of this. Thanks again for a job very well done!
Great, timely, and very profesional team. Defenatly
Would recomed and use your services again .
Vehicle Make : Volkswagen
I am very please with them they do very good job.
I am very impressed with the professional and personable staff at Specialty Paint and Body. And yes, they operate as a team from what I have observed. Mary DeGroot