Safford Collision of Springfield Collision Center

Professional and friendly in all regards.

In twenty plus years of driving, I’ve been thru a lot of shops. This one takes the cake. The quality of their work and the professionalism of their team. Can’t thank them enough and will be back!!

It was not ready when I went to pick it up.

Marcus was very helpful,above and beyond in assisting to ensure all went well with updates and kindly coordinated an additional service request.

Always kept in the loop as to progress and anytime I called was able to speak with someone that could help me.

The collision team did a great job with my car and it was wonderful customer service!

Mr. Marcus Jones made this repair a very positive experience. From the getting the estimate, getting a rental, keeping me updated as the repairs were happening to the easy pick up. Great customer service!

Thank you so much for the extraordinary service. Laura was awesome during the entire process. Extremely professional service! The service was quick and I received my vehicle fixed and clean. Will definitely recommend this service to anyone. Thank you!

Bumper had missing part. Had to return to order the part. Now I have to waste half my day of work to return and get the bumper part installed.

I was updated when things weren’t going as planned and they honored everything including picking up the tab for their delays.

Everything went very well, very smooth experience!

Job well done and on a timely schedule.

It took 30 days to repair the car. Waiting on parts delivery was the problem. One part (a wire harness was received broken - twice!) The car repair is still not complete - now waiting on arrival of two metal strips

I recently brought in my white Elantra that needed a new rear bumper because someone came into my lane and swiped me while driving on the highway. I did a lot of research to find the best place to get my car fixed up, which resulted in choosing Safford Hyundai Collision Center. When I'd stopped by to drop my car off I found that I was leaving my cherished car in good hands since the staff were polite, helpful, and warm! When I'd picked my car up after the repairs, I inspected it and was relieved that it was good as new (pre-collision) because the work was of such high caliber and I couldn't possibly be happier with the overall experience! Well, the bad luck would be getting into another fender bender again in the future but the good luck would be that Safford Hyundai is a 10 minute drive so I'd be back there knowing I'd be taken care of (this is the DC metro area where a lot of accidents happen after all).

Great job! High quality work delivered on time!

Could not be more pleased. A very responsive staff and state of the art repair facility. My 2016 Lexus is as good as new.

Total experience was excellent. I commend all who helped us. Everybody who we encountered were helpful and totally committed to making our experience as painless as possible. Total satisfaction. Thanks to all.

I received great service from Marcus Jones. My car looks brand new!! If and when I need collision repair service, I will choose Safford Collision again.

The repairs were done fast and very well done. Thank you.

Wonderful folks. Kept me informed all the way through the process. No surprises.