Accidents are supposed to be stressful right? Well thats what I thought prior to my experience at M&S. Todd handled everything for me and guided me through the entire process. Couldn't ask for a nicer guy. Came in for a free quote and with a price that was over 50% lower than the other body shops i visited, i was sold. Fast forward a few days and I drive off the lot in the most pristine car imaginable, reminiscent to that day I first drove it off the dealer's lot. This will be my destination for all my automotive repairs.
Upon picked up on the vehicle, I brought to attention and it was noted by Shawn that their was a discoloration on the left side mirror underneath of it a yellow green color, and also small area in the bumper. The repair was perfectly done but other areas of the vehicle were affected. Overall I am not satisfied and disappointed on the job . Thanks Reynaldo B
Professionals and all work completed in the estimated time.
Great job, M&S. I'm very pleased with the job that you performed on my car.
Very good service and customer relationship
Todd was great. He kept me informed all the way and went above and beyond what I expected. Would consider back any time.
I chose to be contacted by email because my phone is out of service when I work. You called me on Tuesday morning andI missed the call. I did not recognize the phone number belonged to your shop. And there was no recorded message. I received a phone call from rental car company to ask me to pay the fee for Wendesday. The late pick up was not my fault.
On time repair. Todd was very diligent and communicated changes to me regularly. It was great to receive updates and know that I could reach the shop easily for questions.
Vehicle Make : Volkswagen
Car wasnt ready on time, but all considered, im satisfied
It was really good and very quick.
Thank you so much for your good job
Very professional and quality work, car was fixed perfectly on time. Thank you M&S collision
I was very happy with the service. I will recommend it to everybody else.
Excellent friendly service.
A body shop is not the type of business where you want to be a repeat customer, but I would highly recommend M & S to any one else needing this service. Incredibly professional, highly efficient, and a wonderful detail job inside and out. I would like to thank the guys in the shop as well as all of the office staff for their work.
The repairs were done in a timely manner and the work looks outstanding.
Tim was awesome! Knew everything about the process, and gave excellent service. I will definitely recommend him and m and s to friends. Made my life easy, and greatly appreciate the transparency he showed through the whole process from cost/quite to finished repair.
They could take care of my car very well and the repair looks very good.
Thank you very much, Tim, for your help during the repair process!
From the start, everyone was very nice and knowledgeable. Eric went far and beyond making sure the work was done right. I have taken my car to be fixed to other places after an accident, but never as satisfied as I was with M & S.
Amazing timely repair and Tim answered all the questions very very patiently.
The team worked hard to make sure that I was pleased with the result. It took longer than expected, but everything was well taken care of.
God for bid that I ever have another accident but if I do I wouldn't hesitate to come back. I would seriously recommend M & S Collision to anyone who needed work done to their auto.
Awesome customer service! Eric is the best!
Great job! People in charge are nice and helpful.
Just wanna say THANK YOU!! My car looks great you did a fantastic job!
Great customer service! My claim was closed and Eric was able to get a hold of the insurance to open it back up and collect the information we needed for my repairs.
I am very much satisfied with the service that M & S Collision provided me for my 06 Ford Mustang. I would say outstanding service.
I am very happy about the quality of the service! I will recommend anyone who need car repair to M&S.
Completely satisfied with my whole experience!
Appreciate the on-time delivery. Thanks for good work.
Thank you! Great job guys!
Good communication and assistance with insurance claim.
Its an outstanding team..absolutely happy with the repair done and service was really smooth. Would like to recommend others too
One of the very best customer services provided to me ever. Took care of every need in a timely and respectful fashion.
Thank you for doing such a thorough job and being so communicative about my car's status.
Anthony did an excellent job in taking care of our car repair. He went above and beyond our expectations and made our experience extremely pleasant and hassle-free.
Vehicle Make : Volkswagen
Very professional and friendly
In my opinion, if you send some text or email about progress, for example it'll be done by tomorrow, then it will be helpful for re-schedule. Something like ups tracking. :-D
Service was excellent. Anthony was a pleasure to deal with. Job was completed on time. I just hope next time the car will be released cleaner and the paintwork needed to be polished more to smooth out the imprfections.
Thanks so much for delivering the car in such good shape!
Good job and I am happy about the work done.
It took a little longer but at the end, I am completely satisfied by the workmanship and the regular and timely status updates. I will certainly recommend M&S Collision to all my friends who would need it.
I am very happy I choose M&S!
Thank you for
The great service
Very friendly. I always received update on the status of my car. Excellent customer service.
Excellent services. Job well done. all repairs are perfect as promise.
Very prompt service and helpful team ..
Very satisfied with anthony and ms collision
good and professional in the approach towards customer
Vehicle is not correctly repaired. Right front wheel axel is making too much noise while driving vehicle. Looks like basic road test is also not done on vehicle. Gear box is pretty hard to operate, looks like oil change is not proper.
Thanks for the repair you made for my rogue, its a job well done, thank you all guys to mr erick and especially to anthony and god bless you all
Fast and good job.
Thanks a lot.
Thanks for Todd and his team handling my car repair.