Wonderful service. Very friendly and great work!
My car looks brand-new! I can't thank you enough for all the work you did I will definitely recommend you and be back if I have to
Under promised and over delivered.Consistent communication status reports and nice clean car on pickup. All good!
Everyone was very professional and I had a very good experience. I was notified frequently on the progress of my vehcile. Could not ask for a better experience. Jason Erp assisted me Awesome job. Overall experience exceeded my expectation
Awesome customer service
We were very happy with the friendly staff and the professional way our vehicle was taken care of.
I was running really late and the wonderful staff at auto craft in Gulf Shores went above and beyond by staying late to make sure that me and my two kids (in car seats!) would have transportation this week. I would recommend you guys for customer service alone a million times over.
Very nice and helpful people! Kept me up to date about when my car would be ready and what all was going on! Thank you! Will recommend them to everyone!
The staff at Auto Crafy Collision were very helpful.
I have used many body shops throughout the years but AutoCraft is the best hands down. Very friendly, informative and easy to work with. They fixed my vehicle in a timely manner and kept me up to date with any delays. If the need arises in the future I will always choose Auto Craft Collision.
So happy!!! It looks perfect! Jason and Stacy and the team took excellent care of me! Kept me up to speed on the progress of my repair! Couldn't have been a better experience!
Thanks for the speedy psinless repair. Will keep you in mind if i ever beed to refer someone.
The service we received was prompt and courteous. Thank you for your help.
Thank you for the clean car. I honestly did not expect the car to be detailed and left smelling fresh, but, it is a very welcomed gesture! Everything is spot on, and, I look forward to using y'all again, hopefully, not insurance related.
Jason & staff were so nice, professional, extended great care-repairs of my car, was so helpful as I was going through family medical problems, extended themselves to accommodate us with our vehicle during hard times. I will never forget it! I have used them in the past & was very satisfied with their work which is why I used them again. I won't hestiate to call them again if I should need their services! Will recommend them to others. Thanks again for repairing my Honda & the pleasant experience!! Margaret Widener
Great experience and very professional.
Only just picked up the car today so I haven't had a chance to experience anything more than visual satisfaction. Everything looks really good and I'm happy with what I have seen so far. Very pleasant experience with the employees. Everyone was kind and nice and very helpful.
Good experience each time with you folks. Will recommend to others in the area. Thanks!
FANTASTIC service!! Completely satisfied in all respects.Thank you to all!!
Friendly professional staff, update texts & repair completed on time as promised. All around great experience - thanks!
The staff was very friendly and aware of everything going on Was also very informative on the prossess
Thanks for keeping me updated throughout the repair. The car looks great, and it was so clean when I picked it up!
I don't have any negative things to say a good experience for the situation
I was very pleased with the customer service you provided. Everyone I spoke to was very helpful and understanding. The car looks just as it did before the accident. I was extremely pleased with the repairs that were done.
Very quick and even cleaned! Thank you!
Really professional job and the people there are very easy to work with. I will be back with my other car. Thanks for making the experience easy Don
Wally was not a good representative of your company which seems to want customers to have an enjoyable experience when dealing with management.
Wally was very helpful and kept us informed of all work that needed to be done, got our truck in and out in a minimum of time. Will highly recommend your shop to anyone needing repair work.
Satisfied with u but not with my top repair
Great as always...could no have ask for a better experience in this time of troubles.... Thanks for asking !!!
I was very pleased with the effort by all of your staff. Wally was great to work with. The receptionist was so pleasant and helpful. Work done was great and your text messages kept me quickly updated. Thank you!
Will recommend! Very satisfied. Great customer service.
Totally satisfied. I really appreciated all the emails. Thanks again.
Great! The rental company didn't have the correct time frame down, and they handled everything. They called the insurance company and rental company. It was a very easy and stress free experience.
Let them know I'm very pleased with their work & would recommend you to everyone.
My car is back like new. Thank you
The staff. Made sure that I was totally satisfied with the repairs , which were awesome , Dave went out of his way to accommodate me . Thanks guys I will recommend you to others .
It took a little more time than I expected , but done a great job , very pleased with the work. Thank you!
We were so extremely satisfied with your quality of work! Thanks so much. James
Very nice and kept me updated on a day by day text message.
Thanks so very much for getting my sons Jeep repaired so quickly! I especially would like to thank the mechanic that work extra hours to finish the job so quickly. Thank you to the owner for caring enough to speed up the process and for staying in touch almost daily to report on the progress. I am a very satisfied customer and would highly recommend your business!
Thank you for fixing my truck.you'll done great job if I have anymore trouble I'll be back
You guys were prompt and got my car back quickly thanks
The car looks great. They also did a great job of cleaning it up after the repair.
Everyone was very nice and very professional. Very satisfied with the work done.
Jeramy is outstanding to work with. This is the second car we took to you and he goes above and beyond to make sure we are satisfied. He deserves a raise!!
I would gladly recommend them to anyone. I appreciate everything they did for me. My car looks very good.
Excellent service. My car was completed in four days!! Jeremy Bishop was excellent!!!
The service was excellent! Jeremy was awesome!!!!
Great work will tell Farmers to use you all the time David Blankenship
You always keep us informed & Jeremy was great! Thank you Y'all do a great service & have excellent customer service.
Very professional and with exceptional care for the quality of work.
You did a great job . Thank you!!
You have an excellent team. Jeremy is absolutely the best person to deal with!
My truck looks great. It came back to me cleaner than when I put it in the shop. Gulf Shores Collision is very professional. I enjoyed all the texts that were sent to keep me up to date on the progress. Thanks, Dan!!!!
Excellent work, friendly people, especially Dan and Sharon.