Miracle Strip Body Shop always does thorough and professional work. The work is always done with fine craftsmanship and excellence. From the people who check your vehicle in to those who work on it to those who help you along the way until you pick up your car. The people are professional and pleasant to deal with. I am always a satisfied customer!
This was the best service that I have ever received from a collision repair company. I am completely satisfied with the coustomer service and the repairs were top quality and matched my car perfectly. I will recommend this business to all my friends. Thank you for the professional service!
They did not put my “Cruze” or “LT” nameplate back on my car. It is okay, but other people most likely would not be happy since so I thought I would let you guys know.
I like msbs, however something is always off with the schedule. Sometimes it’s is even completed early, which is fine. The issue is it becomes an emergency for the customer who gets a call at 4:30 on Thursday to get the car picked up by 5:45 or else all of a sudden you are liable for the insuranse not paying your rental car. At 4:29, the last you heard was your car would be ready on a different day. I think it is wonderful the business gives Friday off to their employees, but it should not be my emergency to get the car picked up and paid for on a day different then promised. If you would get the call out Thursday morning or so, that would be great but on four separate occasions I always get my frantic call at 4:45 or so on Thursday plopping your scheduling issue on to me.
Miracle Strip kept me informed on the status of my car. The people there were friendly, professional, and courteous. I will highly recommend them.
Thorough and professional work.
90% satisfied but my truck wasn’t finished as estimated. In stead of Thursday I had to await until Monday . Other than that, excellent work
Very satisfied. Very courteous. Very professional.
Working with Chad, Jessica, and Craig was like working with USAA personnel!
Good repair, however took longer than expected (two weeks).
Shop kept me informed of delays, which was courteous.
Excellent job. I won't hesitate to bring any of my future repairs to the shop.
You did a great job on my vehicle and on keeping me updated about the repair.
Thanks so much.
Despite one part not being installed when I picked up my car, the team quickly corrected the situation and brought my car to me to make up for the inconvenience. Miracle Strip made the process as painless as possible for having to have your car repaired. Thanks!
I appreciated the updates on the repairs via text. Repairs were excellent. Looks like a new car again! Thank you. Also appreciate the friendliness of the staff. Will def recommend Miracle Strip Body Shop.
So impressed with Miracle Strip! Professional staff and an amazing repair on my SUV! Thank you
Thank you for the hard work and even taking the time to replace even small details like the front plate.
Thank y’all for completing my car in a timely matter .. what I liked most of all that it was all hassle free I didn’t have to deal with the insurance.. y’all did a great job & y’all are very were very friendly & very knowledgeable.. I will recommend this business to all my friends
The no answer is about the final inspection of the repairs that should have been done on the vehicle on all areas that were touched to repair. There was a problem with the latch on the passenger side that was left uncheck when exiting the vehicle and it would not open. We returned the vehicle to the repair shop and they discovered the latch wire inside the door area disconnected and they immediately reinstalled it and the latch was functional again. That is the only issue we had encountered since we have been coming to your repair facility since the late 90"s.Otherwise the overall repair on the outside of the vehicle was done in a professional manner and we are satisfied. My suggestion to the representative or manager is to fully conduct a quality check on all areas affected or touched to insure they function properly before releasing the vehicle back to customers.
USAA Customer Member