Thank you so much I loved how my ram came out you guys are awesome I would definitely go back and recommend it ??????????
Everyone from the people you first see to fill out your application to the person in charge of your vehicle, were completely kind and professional. I look forward to coming back to this exceptional shop.
Once they found my compass in police impound almost 2 wks later.they had car fixed within a week.although Chapman's had nothing but problems due to insurance company.things would have been done faster better if not for insurance co. Constant delays.not my insurance co.farmers.sorry they made your perfect job.slow & wasn't your fault.for all you delt with.your job was perfect.
Excellent customer service . Steve is truly an asset!
Denise was great. I was told by the salesman it would take 2 days and it took 7 days. Otherwise all is good. No need to contact me.
Awesome job diagnosing the damage, receiving my car, estimating completion time, and returning my vehicle.
The overall service and work performed on my truck were great. Customer service, professionalism, and friendliness were top notch. The “estimates” for when work was to be completed, were wildly underestimated. I’d rather someone say it “could be 2-6 weeks”, than try and give me hope it’ll be done “next Friday” 3 weeks in a row. Also, at a dodge owned business, your associates should know a Ram is a pickup truck, and there’s no such thing as a GMC Dodge. Hopefully my vehicles are never involved in another accident, if they are, I’ll come back to you guys, with hopes I work with another individual on your staff.
Maintained constant communication and did a great job!
Very great customer service
I appreciated the updates. I was informed through the entire process. All of the staff was friendly. Best of all my jeep looked great, inside and out! Thank you!
Everyone was very pleasant and professional
Great customer service my Jeep looked great and Steven was very helpfull it’s my second experience and Steven is always willing to help. Thank you Steven and your team GREAT JOB!!!
Tory kept me up-to-date with everything that was going on he has done a very fine job with all of my vehicles that have been in in-and-out of his shop nice job team! I cannot forget the office Staff they are wonderful as well
This experience was great the personal touch was amazing. Thank you but I hope we don't have to visit you again.
All repairs were done to our satisfaction. Great customer service Vanessa was excellent!
My experience with Chapman’s service, staff and quality of repair was exellent in every way. There were some issues with the rental car company and Tory at the Collision Center and my Sales Representative Ron went to bat for me and achieved an overall good result. Thank you so much! I love my Cherokee Overland!!!