****-They were very helpful in sorting out the claim information
2-They got my car back quicker than they promised
3-They coordinated with the service department
4-Everyone was very nice and professional
Peter did a good job on repairing my car. It's like brand new now
Martin's communications were the best I've experienced from a body shop. Peter was always available and took care of my needs to the highest degree. He, along with his associates, exceeded my expectations.
Horrible customer service I was told my car would be ready at 8 AM no one was there 3/4/17 to help out with the car then when someone finally came And took me to my car, my car was setting there on FLAT with 3 nails in my brand NEW tires so I had to wait another hour for them to take the nails out
that they put in there while my car was there at your shop for 11 whole days u would like someone to call me and I always have pictures of my car on FLAT AT THE TIME THEY SAID IT WAS READY ****-****-xxxx
Beautiful work and excellent service by Peter James, who went the extra mile for me.
Peter and his team did great work on my car in a great amount of time. I greatly appreciate this body shop and would recommend them so anyone. Thank you!
Peter did an amazing job! Thanks!
Amazing service and professionalism. Thank you!
Liked the text updates. And work was done quickly.
Only negative was having to go offsite got car rental from enterprise
The entire team at Martin Body Shop are great we are very proud of Martin Dealer Ship in the west Lis Angeles as they are very committed to service the community.
They serve with desire,; love and respect.
William was and continues to be very helpful.
Besutiful job! Kept their word about the time line & kept in touch along the way.
Now I have 2013 cat that looks better than a brand new 2016l!!...thank u for your great service!
I will gladly recommed your body shop to my friends!
My Cadillac looked great and performed well on my trip home from the body shop.
Gus handled overseeing the work done on my car and he was so nice and great at following up. I've been here before for auto body work and they really take care of their customers, making sure they are satisfied. Luckily they don't rush their work and it shows!
Jose and Martin Cadillac were great. The job was a complete success. Thank you for doing what you said you were going to do.
Everyone was friendly. They made me feel comfortable in an extremely uncomfortable situation and I sincerely appreciate them for that. Also I am very satisfied with my repair and what I am unsatisfied with they are willing to fix.
Appreciated the honest business practices