Vehicle Make : Volkswagen
Brett did a great job of guiding me through the process and they even finished ahead of schedule!
Vehicle Make : Mitsubishi
Thanks for the extra looking to find that crack!
I am very impressed with the quality of customer service. Everyone seemed to thoroughly enjoy their job. In today's world that says a lot about a company. Happy employeesHappy customers. The pride extends to the quality of work I received on my car. Congratulations to the company for creating such a welcoming environment. Well done!
After running over a mattress on the freeway, Calibers repair cost was several thousand dollars below my expectations. Brett kept me informed & only took 3 days to finish. My 2016 Chrysler 300 looks better than new. I will only use Caliber in the future.
Incompetent management of this repair. See my Yelp review.
so far so good good ! I only just picked up my car a few hours ago, but if everything checks out and continues to be is as it seems and has been, then I would recommend and personally use Caliber again! super convenient location, clean environment and awesome correspondence with customer service all made for a great experience! thank you!
Everyone was very friendly and professional. Their automated processes and notifications kept me in the loop on the status at all times. Well done.
This is the first car that needed repair work in many years so I was a little apprehensive but the team at Caliber was great and we are very happy about the work and experience.
The customer service that Linsey Noland provided to us was outstanding. She is friendly and professional as well. We were updated on the progress of our repairs on a regular basis, either by email or a call from Linsey. We are pleased with our repairs and have told family about our positive experience with Caliber.
Thank you for the continual follow up on my car , I know the other persons insurance was taking forever
The staff was very helpful. They took the time to explain all repairs, and provided regular updates on the repair progress. The quality of the repairs appears excellent.
All of your staff did an excellent job. I appreciate your attention to details and your understanding of the importance of quality service. Thank you!
there is pain damage that was not repaired.
I am so pleased with the service of the entire Caliber team, especially John Soladay. He went above and beyond and even helped solve an open item with my insurance company. My car looks sparkly clean and the repairs have it looking new! My repairs were due to a break in so to have an easy fix created one less stress for our family. The communication, front desk staff and every employee we interacted with were so efficient and friendly. Thank you, I will recommend you to friends and family!
This repair was as professional and as smooth as it gets. The truck was done early. John and his team did a phenomenal job.
This whole place was great! Nice to get daily text message regarding the progress of your car. John and his crew were amazing and my car is back to new I highly recommend this place!
Job Well Done! Totally Happy with our experience at Caliber.
I was kept well informed as to what was going on and always received quick responses to my questions
richard st amant
John was Awesome and gave me great customer service and a great asset to your company.
Fantastic service. Felt at home. Knew repair would be thorough and complete?
Beautiful job! Loved the text updates.
Everyone I dealt with at Caliber exhibited the utmost in professionalism, friendliness and accomodation. It was a very pleasant experience. Many thanks to Gil and the rest of the Caliber team.
Exceptional service - thank you!
My car was repaired and looks like it did the day I bought it- thank you for a job well done!
Vehicle Make : Mitsubishi
The repairs were done quickly and professionally! Gil did an excellent job ensuring my happiness. Thanks a ton.
Vehicle Make : Volkswagen
Gil went beyond expectations to help us get the mechanical problems fixed before we left for the summer. We would go back to Caluber in a heartbeat. Great customer service, good communication and honest opinions.
From the moment I came in to get an estimate your attention and promptness was above superb. We scheduled a day to bring in the car and you did what you promised. We picked up the car and the work performed was better than expected. Thank you for your service and your attention to detail.
Not only do they do a great job but everyone was very polite and friendly
Friendly service and quality work. Thank you.
A very pleasant experience by a highly
professional staff. The work was completed
as scheduled and met all of my expectations.
Polite & professional staff. I appreciated the frequent updates and communication about the status of my vehicle.
Vehicle Make : Mitsubishi
The best service ever
Great staff to work with. Desire to complete work with high level of quality and perfectly match repaired area with rest of car. Great job! Thank you.
This is the second time we have used Caliber to repair our cars. The first was at the Tempe location and that went very well. So when I needed repairs to my car, I selected Caliber in Scottsdale. I was very happy with the entire process including all the staff members. I will definitely recommend Caliber to all my friends.
Fantastic customer service!
Your team is amazing. I have been so impressed with every part.
As always, Steve and the team were great. Easy to work with and great communication. They're the best!
The work was exceptional and every member of the staff was engaging and professional.
Outstanding service by Steve and quality work done on my car.
Steve was very professional.
Great at letting me know the progress of my car
Appreciated the updates, communications and positive attitude of manager and staff ... It was a great experience ... thanks
Great customer service from Steve, Dee and Bernie!
Vehicle Make : Mini Cooper
Your service was excellent from start to finish! Thank you!
Staff was very accommodating. Car looks great and completed very quickly
It looks like a new car. Thank you
Excellent work, loved the texts keeping us updated, polite, courteous staff, and I appreciated the carwash and cleaning. Excellent!
Quick informative and perfect work!
Great employees and a real professional look and feel.
Wonderful progress information.
Great job as always!
Stephen at your Scottsdale, AZ location was extremely professional and kind. He went above and beyond to make sure my car was to my satisfaction. Both Stephen and the staff there were so gracious and kind and it is for that reason that I will always go back there for any of my car issues and will recommend them to anyone looking. It was an extremely pleasant experience and I am truly grateful.
The updates by text were very nice. Thank you.
There was one small spot on the front of the hood where the lexan film is not perfect. But the car is 10 years old and the work done by CC is very, very good. Looks like new.
From start to finish, professional and friendly, extremely efficient. Almost forgot that what brought me here, was a car accident.
From the moment I drove in to the moment I drove out with my perfectly repaired car, I was happy with the customer service, the kindness and the consideration you showed. The car wash and interior cleaning were icing on the cake. Thanks!
Vehicle Make : Land Rover
I love that constant email updates!
Very professional....seamless experience
Thanks so much!
Nice to be kept in loop regarding the progress of my car. Worked looked great and so happy that my car was clean - inside and out when I picked it up. Also made the car rental experience super easy. I was able to leave the rental at Calibur and they (you) handled the puck up. So great as my schedule is almost impossible these days.
My car was repaired quickly and at a reasonable price
Did not fix interior lights. The people that fixed my car with collision repair you're not thoroughly make sure my car was fixed all the way I am not satisfied and when the car goes 60 miles an hour it bounces Like it needs something done to it. Certain parts were not ordered. I thank Steve for everything but the workers didn't do well
I only had my Audi for 2 weeks before I was rear ended. Caliber Collision was recommended to me by the insurance company. They did an excellent job and on time as promised. I highly recommend them.
They made the whole transaction very easy - there was no waiting, courteous customer service and my car looks great!!!
Especially liked the text updates! Dee was always kind and helpful. Bernie also called a couple times to let me know how everything was progressing. The quality of work/repair has made my car look and feel new again (177,000m)!!
I will recommend Caliber to family and friends. Thanks!
Randy Bridges DC
Thank you for the great care and respect yoi showed me. I especially appreciate being informed of the progress. My car looks brand
New. I being sending my friends in. Thanks so much.
Very positive experience. Steven was excellent at keeping me posted. Like receiving the text updates! My car looks fantastic!
Steve was friendly and very professional. Would highly recommend Caliber Collision.
Vehicle Make : Volkswagen
Thank y'all for being extremely kind to me. Y'all treated me with respect, and I personally believe y'all went above and beyond in helping me with getting my car repaired, keeping it safe for me while I was out of state, and helping return it to me. I believe in your companies values, and I respect your paying it forward to give back to our community. I believe y'all are honest, trustworthy, sincere, and loyal to standing with your customers and the excellent quality of work you accomplish. Thank you for taking care of me and my car.
As usual your service was wonderful.
Excellent service, no inconvenience.
We were on vacation from Oregon and you made the repair quick and easy and kept our trip on schedule. Thanks.
Steve was awesome from estimate to completion! Great customer care!
Second time for repairs (different from first time). Consistent high quality and fair price!
Will be back if there is a need.
Your service manager Kendall McDonald
went out of his way to help me through the experience.
He helped me get to and from the appointment. My wife is
disabled and he and his team showed every curtesy possible.
My ramp van was returned in perfect condition and spotless,
Bill jenkins, PhD
Great customer service & communication. Super quality. in
After the repair the light looked good since it was replaced with a new one.
The fender was not repaired to my satisfaction. It was not repaired the way I envisoned.
You made the car look new! Thanks for a great job. M kadrei
Exceptional customer service
Professional, courteous and prompt. A pleasure to work with.
The job was completed perfectly, promptly and we were pleasantly surprised at the excellent customer service.The price also seemed reasonable and the result could not be better.
We will certainly recomend your services to our friends.
Top notch service despite the relatively minor repair. First class treatment by all. You are going into our Rolodex!
Well trained and knowledgeable people.
It was a painless experience every step of the way. Excellent communications.
Very efficient work, nice, friendly staff. I liked the text message updates and also how I was called to make sure that the text messages were going through and to further update me. Overall I was very pleased with my experience.
Everything good. Everyone I interacted with was professional and customer oriented. Will recommend Caliber.
Very Pleased, about as much as possibly could be. My car seems better than before. I would recommend anyone to Caliber Collision.
This was a first class experience all the way. From the initial contact, to the frequent status updates, to the high quality repairs, and people who were such a pleasure, we were completely satisfied.