I would like to thank everyone for their help with making my repair go as smoothly as possible.
Edge looks like a new vehicle
your team made it easy for a working person to feel secure in knowing the car was in good hands and not worry about logistics. The work done on the car was superior. Thank you.
everyone was very nice and made feel at ease
I really appreciated your keeping me updated on the status of the repairs. The car looks great. The only downside was the amount of time it took to complete the work, I think it took about a month. I do realize that sometimes delays are beyond your control (waiting for parts, etc.).
Great job really happy when I saw they also cleaned the inside!
Car shined up like new in and out. Nice touch.
Unable to distinguish repair work from original body work. On the two occasions that I have used your shop, you have shown me that you take the utmost pride in your workmanship.
Excellent work, thank you!
The updates to the status of my car was great. Walking me through the process of dealing with the insurance company was fantastic.
I'm super happy with the result of the repair. I definitely would recommend Gaumond to my family and friends
Loved the new car shine and the clean interior. Above and beyond expectation. Bumper looks better than when I bought the car. Thanks for a job well done, even though I may have rushed you a bit due to my schedule. Dan.
The repair work done on my Jeep was perfect! Thank You for keeping me informed with the progress and taking care of all the details. The biggest surprise was getting the Jeep back completely detailed and looking like new. I will continue to recommend Gaumonds Auto Body as one of the best around! Thanks again to you all!
Excellent job, timing and super decent fromt desk staff, Carol and the rest of the family did an amazing job bronging my badly damaged car back to the roads looking like new. Would definitely recommend Gaumonds to my family and friends.
I've been a Gaumonds customer since getting my license back in the 70's. You've worked on every one of my vehicles and I am thankful that you are still in business. Excellent care, workmanship, and customer service. Quick turnaround time and the office always keeps me updated. Gaumonds has that ole' town feeling; always putting the customer first. Thank you to all the staff at Gaumonds. You are and always have been a five star company.
Awesome job. Blows me away how well everything matches. I cant tell it ever happened. Excellent customer service too. Thanks to all.
The dealings with the staff were excellent - and the work was done to my satisfaction - thank you
Good job! Nothing personal but I hope we never do business again. LOL good job!
Quality of work is exceptional
Like updates on progress
The car looks great. We couldn't be happier!! Thank you.
Friendly and super efficient. Will continue to be a repeat customer
Car looks good as new, office staff is very friendly and helpful!
My ten year old car looks brand new!
Fast service. Repair done expertly.
did a nice job appreciate the detailing too
I'm extremely pleased with the work that was done on my car. I also want to add that the ladies in the office were extremely efficient. Not that I'm looking forward to having an accident but Gaumonds will be where I turn to if the need arises!
Looks like new! Thank you!!
An excellent job! I couldn't be happier with the work that you did and also with how clean my car was when I picked it up! And both carol and Susan were awesome from the start to the end. Always someone to help with any questions and helping with my rental issues as well. I will defiantly use you if I ever need any repairs done again! Thank you!!!
I am thankful for the professional staff who were so kind, helpful and dedicated to having my car repaired in a timely manner. Making arrangements for a rental was very much appreciated. The repairs made on my car was exceptional and I am very pleased with the outcome! Thank you all for a great experience????
I was pleased with the repairs done to the vehicle and especially the cleanliness of the vehicle when I picked it up. As you could see the vehicle is meticulously maintained and I was somewhat concerned wondering about the finished repair, but you certainly lived up to a quality repair that I would not hesitate to pass your name along. Job well done!
Thank you again for a great repair job as usual you went above and beyond to make esure
Extremely professional & knowledgeable staff. I would definitely recommend Gaumond's to anyone in need of service.
Great job, your service is beyond compare!
Keep doing what you've done for many years! Thank you for the unsurpassed customer service the you continuously provide!
The car came out nice, thanks again.
Girls in the office were very friendly and helpful. I'm very happy with the way my car came out. Looks brand new. Carol is a great lady.
Great customer service! Wish it could have been faster but that is minor and didn't really affect me. Carol was very helpful.
The entire staff is very friendly and professional. I will never bring my vehicles elsewhere.
Thanks again for the great service ????
The repair looks good as new. Thank you for taking such great care!
Always a pleasure, carol is wonderful and workmanship is spot on
Awesome job. Will recommend you to anyone needing repairs
Very friendly and caring service. Great job on repairing my Ford Explorer and on schedule. I would use them for repairs on any of my vehicles.
Carol was great, very helpful and pushed to have our truck ready for the weekend plans we thought we would have to cancel.
Thank you to everyone for making it happen!
Awesome experience all around!! Thank you!
Carol called me every few days and even though my car repair was long she always remained positive and pleasant! I would refer anyone for the service alone.
This was the best customer service experience I have ever had from an auto body or repair shop. You guys are the best.
Excellent work. Great office staff. Good overall experience
While the repair of my vehicle was satisfactory the interior of the vehicle was unacceptable. While I understand that my vehicle isn't brand new and that the car will get dirty while being repaired I didn't expect that the dirt and grime would be left inside for me, the customer to have to clean up. There was grease all over the steering wheel, dark marks on the light leather interior both on the driver side and passenger doors and dust throughout the car. After much discussion I was told that they would do their best to see to it that the interior was cleaned properly. Once I left and went to get inside my car, my car was making a continuous beeping sound. When I opened the car that was parked in front of the shop the car had been left in drive with the e-break engaged. My car had an automatic start button and the car should not have been left in drive. It should have been left in the parking lot in the parked position with the motor turned off. Also I noticed that when I went to pull the seat forward the seat was making a grinding noise. Something that wasn't there when I dropped the car off. I take very good car of my car and know the state in which I left it in. I immediately noticed both the grease, dust and dirt marks as soon as I opened the car door. There is normal wear and tear but the dirt and grime I noticed was not that. How do you expect a customer to get into a car that is filled with dirt and grime and not get it all over their hands and clothes. I should not have had to even have a discussion asking that my car be cleaned up. It should have been done. Now I have to go and spend my own money for a mess that I did not cause mind you on having the car's interior completely detailed. That's going to cost close to 300 out of my pocket for something I wasn't responsible for. But I won't risk ruining my clothes or getting grease on me to turn have to spend more of my own money to replace them.
Very professional. Maintained constant communication. Handled rental arrangement for us which made it a painless experience. Would highly recommend Gaumond's to anyone needing repairs.
Vehicle Make : Volkswagen
Customer service was great, and car looks fantastic.
Great work. Would have liked it finished sooner
Conscientious, high level communication, quality culture,best paint shop in the area. Puts the customer first, gives you all the options all the choices. All for a fair price. Sets the standard. Patience is rewarded. They do not rush at expense of quality.
Always very accommodating, fast, friendly and professional service. The best auto body repair in the area!
Great communication and customer service and my car looks great, thank you,
Great job on my Taurus. It looks great.Thanks for treating it
like one of your own vehicles. Very pleased with everything so far. Carol and Sue are outstanding. They were a great help in working with the insurance company.
Car looks great, color is perfect, Carol save me a lot of money with my rental through enterprise, great job!
Nice job,looks great John B
The repair job was fantastic. The communication between Gaumond and me was amazing. Thank you.
Car looks awesome! Not only the bumper that was replaced, but the entire vehicle. Thanks for taking the additional time to clean the car inside and out. Much appreciated!
Loved that the inside looked as beautiful as the outside. Car looks brand new. Thanks so much
The service was great I was kept informed every step of the way
Vehicle Make : Mitsubishi
Thank you for all of the help during this process. You made a painfull process much more bearable, don't change anything, everything was great.
Thank you very much! Happy holidays
Outstanding results on the truck
Vehicle Make : Volkswagen
Very happy with the service, frequent status updates and professionalism. Hope I don't have to use again thou no hesitation should I need to. Absolutely recommend service to others. A great job!!
The outside looked great but the clean interior just put it over the top. I felt like I was driving a brand new car again. THANK YOU!!
Great family business to work with
Excellence all the way. Thank you again
Excellent job. Thank you.
Excellent! Personal and professional, will use again for sure!
It took too long. I know the damage was extensive but it still took too long. I would have liked to be informed more often what the reason for the hold up was. If the shop had difficulties getting the alignment done at the usual garage, go somewhere else. Your customer comes first!
Yes... someone asked if the truck was a 2015
Great service, I appreciated the call updates frequently to keep us informed! I do appreciate them getting my car back to me quick and LOVED that they gave it a clean on the inside too!!
Didn't like hertz, but you guys were great
Just I hope I never need your service again. Very happy with the work done on my car.
Fabulous service and quality repair, thank you
Just one word, UNBELIEVABLE!
What stood out most to me as a positive was carol's follow up and keeping me up to date on the repair of my vehicle. In the past, when I've had to bring my car in on an insurance claim, I've had to make a phone call to initiate the conversation to get an update. The body work and paint job were done with attention to detail. I wouldn't have known the car was in an accident.
The team at Gaumond's did a fantastic job repairing the damage fto my Tacoma.The weekly updates were great and everyone was super nice.,
Our car came back beautiful and we were kept informed every step of the way. We did not have to worry about a thing. They even returned the rental car for us.
Excellent job repairing my vehicle. Unable to even tell it had ever had an accident.
Great job! Really loved the attention to detail!
Vehicle Make : Mini Cooper
The length of time the car was in the shop was excessive
I'm very pleased with the job done on my vehicle, thanks for a job well done!
Great service!! Thank you!!!
I was very pleased with how fast my car was done and looks beautiful. I have used Gaumonds for previous repairs and they are always very helpful and make a stressful time less stressful by taking charge. Would highly recommend Gaumonds to anyone needing car repairs.
Car looks good, customer service excellent as usual and car done quicker than expected! Thank you!
I am c Autoompletely satisfied. It looks like a brand new car again.the paint job is awesome. thank you very much. please pass on my appreciation. I would recommend Gaumonds Auto Body to anyone who needs body work done.Thank you very much.
Caroline was very friendly on the phone and helpful
Looks great! You always kept me posted about the progress.
Thank you for your superior customer service and your expidicious repairs.
Everyone was friendly,helpful and professional. Thank you
Great service very accommodating
My vehicle looks great .the customer service is excellent
Happy with the results. My car was returned very clean and beautiful. Thank you so much for your goo work!
The team made sure even though the weather slowed down the delivery of parts to still get the job done. The car looks showroom new again. Thank you
It is very helpful to keep the customer informed like you do.Thank you for that.
Excellent communication , car looks brand new !
The vehicle is as good as new. I appreciate the help given to secure a rental car.
I appreciate how professional you staff is . This had to be the best service experience I have ever had.
I can't even tell it had work done on it. This is why I keep coming back to you guys thank you- Adrianna B
Carol and all of the support staff were extremely helpful and knowledgeable. They coordinated very well with the insurance company adjuster and rental car agency. the workmanship was superb and I am very happy with the result.
Very helpful in explaining details about car and frequent updates. Very pleased with service. Car looks professionally done.
Great Job handled professionally
We liked all the support from Carol getting our rental taken care of and dealing with the insurance co. We really liked the up dates on how our repairs were being done. My Honda looks fantastic what a great job. Thank you so much Merry Christmas & Happy New Year
Millie & Joe L
Very pleased with the service and how I was updated all along
Gaumond's did exceptional work and was done when they said they would be. I'm totally satisfied.
I love it that the car is completely vacuumed and cleaned. That has been on my mind "to do" but never do as good a job as YOU !!! Thank You !!
I knew from the start that my car was in good hands. All I had to do was ask around and all my friends gave you a big OK Plus my daughter used your company and also gave you a great heads up.
Pete & Claudia Richardson
Friendly service, my car was fixed faster than expected
Another Outstanding repair job from the professionals at Gaumonds. Thanks
Carol was the best in keeping me updated on the car. You also did such a good job, I am afraid to drive it. There are too many crazy people out there that might scratch it.
All kidding aside, I am very satisfied and would use your shop if I needed auto body work again. I would also recommend you to friends.
you always do great work, wish i could have gotten a small bottle of touch up paint
Thank you for your excellent service and your update calls.
Carole, made it very easy and instills confidence that you will be treated very well. She's very personable and professional. I had always herd good things about Gaumonds, now I can understand why.
The vehicle looks perfect and the staff was great to deal with; a fantastic job all the way around! Thank you!
Great Communication and my car is new again thanks for your hard work.
I was completely satisfied with my experience at Gaumond's Auto Body. My car looks like new and the job was done faster than I expected. I really liked getting the updates by text and email. It kept informed on the progress. I would highly recommend Gaumond's Auto Body to anyone in need of repairs after an accident.
My car was at the shop longer than expected. Had no car for 1 week. Thought this would be a two day job. But once I saw the car it was worth the wait. Luckily my husband didnt need to have his car during this time so it wasn't terribly inconvenient. Will use Gaumonds again if needed..but hope never needed
Everything done as promised. Excellent quality work. The car looks like new. And great support as well. I wouldn't go anywhere else for auto body repairs.
Vehicle Make : Mercedes Benz
Always the best
Everybody was wonderful, especially Carol. She made a not-so-wonderful car accident with my brand new SUV as smooth & painless as possible. My SUV looks perfect & you can't even tell there was any previous damage. The service was prompt & I got my SUV back in 4 days. Overall, terrific job!
Great work. Very friendly. Ready when promised. Open communication. Fanatastic place - will definitely recommend to others!!!
Vehicle Make : Volkswagen
Very pleased with the outcome. Even happier when I saw some of the other scratches on my car were touched up. I hope I never need to come back, but if I do, your my choice. Thank you..........
Yes they really did a great job and Carol was a pleasure to deal with
The process was easy. I basically just had to drop the car off and they did everything else. Customer service is excellent. Updates were helpful and I could call if I had questions/concerns and they were addressed immediately.
I am very happy with the service and the speed in which the repairs were done.
Great job; excellent service
Great service all around!
Vehicle Make : Volkswagen
Carol is amazing and repair is great
It was great service. I loved the updates. I live less than 1/2 mile away and I drive by several times a day. I never saw my car so I really appreciated the updates. Carol is a gem. I found her to be extremely knowledgeable about the whole process. She had said right from the beginning to let her handle all and she did.... from the car rental to the finished product......so happy and I believe you also fixed a small repair that hadn't happened in the "crunch".....Thank you again.
It was a pleasure to work with you and your very pleasant and knowledgable office staff. I wouldn't hesitate to refer any of my friends, relatives, or clients to you. My car looks amazing!
My car looks brand new.great job
I appreciated the timely updates on the status of my truck.
Don't change anything
You can't improve perfection!
You guys are awesome!!!!!
Vehicle Make : Volkswagen
Your team is excellent. I will miss Carol's calls to update me on the progress! She is always so pleasant. The car looks beautiful you would never know there had been damage. May Thanks! Julie S
Great job can't even tell what parts are new and old the paint job was so good. If I ever need body repairs again this is were I will be coming and would recommend Gaumond's to any one I know also.
Work was completed in timely manner. Very pleasant office!
Best auto body experience I have ever had, by far! Thanks.
I liked how informed I was kept and everyone was very helpful. My car looks great!! Thanks again for all of your help!!!
Excellent service and communication! Thank you!!!
Great communication throughout the process
They always go above and beyond. Excellent communication.
have done 4 phone surveys & ALSO to this one I AM EXXXXXXXTREMELY HAPPY WITH MY CAR
The car looks wonderful. I can't even tell I was in an accident. Carol was informative and helpful. Great job!
wonderful service, kept me appriswed of all going on and the car looked great upon pick up
To all at Gaumonds : very happy with the job you did .how you corrected the paint job and how you handled that little imperfection could'nt be happier. Thank you for a job well done. Paul. Hooper
Was very happy with Carol getting the insurance to pay for my rental. Also was pleased with how good the work was and that my car was so clean inside and out. Will always have future work done by you. And will definitely tell my family and friends about what a great job you do.
thank you for great quick service!
I loved that you detailed my car before I picked it up...thank you!
As always, we are thrilled with our Gaumond Auto Body experience. The car was taken in and repairs were done in a very timely manner. We were kept updated during the repair process. The final result is a car that looks better than before the accident. It looks so shiny and brand new! What more could we ask for? You are the best in the business and we will continue to recommend you to others. Thanks for everything!
Carol was very helpful. She provided me with more info/updates than my insurance company.
The car looks great and I love the updates you give along the way
My car looks amazing! The communication between the shop and myself was great. The work was done in a timely manner. Thank you for a job well done.
The repair job on the car looks fabulous. I got many compliments on it yesterday when I took it to church.
They did a fantastic job repairing my corolla and updated me with the status of my vehicle almost every hour it seemed. I could not recommend anyone else to fix my car than Gaumonds.
U people are the best the car looks great
Very peofessional to deal with. Carol knew exactly what to do for a smooth experience. Work was done beautifully on my 2013 Elantra. Plus it was done quickly. Very happy, I recommend them highly.
Great people,,, great job
Great job clean car speedy service!
Very professional and impressive repair! Thank you :)
Thank you for working with us by letting us leave the car while we were away on our extended vacation. Then having it ready for us on our return home. Looked Great!
You are always pleasant and professional.
Jim & Terry Tattersall
The repair work and the service were great. I did have an issue with the rental service (retrieving my transponder).
Vehicle Make : Volkswagen
The finished car was better looking than when I first got it. It was absolutely beautiful. I am also completely satisfied with the arrangements you made with the insurance company. Thank you very much. I deeply appreciate your efforts.
The car looks great. You even cleaned the inside. Thanks. In spite of the holidays, you did the job in a short perod of time. I am deeply impressed.
Thanks for a great job.
Call me after Xmas to discuss scope of work not complete.
Email AND text updates were a bit of overkill. Either/or would probably suffice.
The car is returned so nice and clean. I Feel Gaumonds goes above and beyond. Thanks again
Very happy w/ it. Getting too many emails & text messages though. Please stop sending.
Gaumonds was wonderful!! Amazing service ! Wouldn't go anywhere else!!
Vehicle Make : Mitsubishi
Auto looks great inside and out. Would tell anyone to go to you .
Vehicle Make : Mini Cooper
Did an amazing job and exceeded my expectations in both the level of service and the quality of the bodywork. I am super impressed and that is hard to do for me. I will definitely recommend them to anyone looking for amazing service AND bring my other car in for a repaint in the future.
Thanks again for the amazing job done on my MINI Cooper.
Outstanding work and customer service!
Car looks brand new, color is a perfect match, pleasant to deal with, and I really like the idea of the text message updates. Great job!
As always a job well done! Thanks to all of you!
Carol and the rest of the gang at Gaumonds did a fantastic job. It felt and looked like I purchased a new car when I picked it up. Carol was very personable and even helped me with my rental!!