Took a little longer than I thought it would but overall very pleased with the repair
Caliber was totally responsive when I needed my car a little earlier than the estimated completion date. They were flexible without a single grumble, and in fact still made me feel like it was a pleasure to have my business. This is not how many places operate, and I will definitely be back for any future repairs.
The overall experience was amazing. All the updates from Chad were really quite helpful. I'm very satisfied with my experience. I'd definitely recommend Caliber to others in the future!
I appreciated the timeliness of the repair. The associates on site were helpful and attentive to the details and repair needs of my vehicle.
Caliber collision did a fantastic job to make sure I was made aware of the repairs to my car by emailing me on a regular basis.
Thanks- everyone was very pleasant and helpful
Lisa was awesome to work with as were the young ladies up front
I would tell all my folks to use y'all if they need body work
Everyone was friendly, the car was repaired perfectly and it was nice and detailed inside and out! Very happy with Caliber Collision!
This was my first experience with Caliber and it was a good one! I loved the updates regarding the progress of the repair and your staff were very helpful and courteous!
The car looks very good and I was happy that the job was completed on the original date estimated. Thanks.
My car was cleaned both interior and exterior and the estimated repair time of 3 days was met.
Its good, however the process can be speeded
Vehicle Make : Volkswagen
Lisa was a great customer service representative. She kept me updated and was very courteous.
The whole experience was simple & stress free. Received updates throughout the process.
Lisa was wonderful and made sure she had my car ready to go before I went out of
Town! My experience was wonderful, the ladies up front helped with my
Kids and were so friendly!
You could do a better job giving customer servive updates
Quick service, helpful employees and awesome communication. Only issue is it appears one spot was not buffed out. Can still see spot from accident.
Everyone was very friendly and professional. I had a great time working with the staff and it made my process painless. The only feedback I would have is to replace the windshield wipers on the white nissan altima that I had rented.
from start to finish I was impressed with the employees and the great service they did wonderful people
good quality work
Please have someone contact me as soon as possible. I can visibly see "ping" marks where my car was repaired. I'm disappointed with the quality of the repair job. From a distance it is clearly visible where the car was repaired. The ping marks looks as if it was "tapped" from the inside and the marks show on the outside. It was raining very hard on the day I picked my car up and I did not look at the car or the area that was repaired. The paint also visibly looks different. Please ask someone to call me.
All associates were great!
The original quote for the vehicle repairs was a significant under-estimate of the total due at pick up.
Everyone was polite and accommodating. At no point did anyone hesitate to answer my questions. I will be happy to have my car worked on there again.
Thank you for a great job. All members of your team were so very kind and car looks great.
In the future,use fewer emails early in the process and be more proactive when there is a small delay.You have done a fine job with the repair work.Thank you!
Chad did a great job and kept me updated during the process
Chad was great. They were attentive and communicated with me really well.
I was a bit afraid at first because I never had a car accident and I wanted my new car to look exactly the same as before the accident, therefore I didn't know which shop was good or not, so I took a gamble with Caliber and I am very happy I did because you guys did an outstanding job.
Thank you very very much!.
I appreciate the quality work you guys performed on my vehicle. You were able to finish the work ahead of schedule and with care
Thank you for repairing my new car!
Quick and efficient service. I will return in the future if i have any problems
It was a wow experience! Every employee was totally helpful!
Very helpful. Made the process very easy.