John from GEICO & Gio from Caliber were great. The Enterprise rental experience was not perfect due to the mistake by their trainee but nothing on Caliber
Job well done and quicker than expected
Very professional job; pleased with the results and quickness of the repair
I really appreciate everyone there. They were so welcoming and helpful. They gave me free gifts and finished my car in a timely manner. Me and my girls really appreciated it!
My car was ready earlier than expected, and returned to me cleaner than when I dropped it off. Colleen kept in touch and gave me progress reports at least once a day. My car was ready and waiting when I arrived to pick it up. Everything went smoothly.
I was kept informed; people were accessible and friendly. My car was nice and clean when I picked it up!
Geo and the team were great! He kept me informed throughout the process and they did an excellent job on my Jeep.
Car not repaired to satisfaction. Poor repair job and late.
Your Manager is the best
are not what is the name her
She is so nice
The communication throughout the process was much more than expected and welcome. They were very nice and understanding which is comforting after having an accident and dealing with the stress of getting the damage fixed. Definitely great customer service that I didn't expect after hearing so many horror stories of auto body shops.
The repair looks fantastic
Very professional.. nice customer service.. the best I have ever received in a auto shop
We appreciated the very professional and courteous service provided by Caliber!
Excellent service. I wasn't feeling well throughout the process so I really appreciated the kindness and thoughtfulness of your staff. My customer service rep was just great.
People are friendly and repair was complete in in less than anticipated time, good communication on the status of repair
Friendly and professional staff
Vehicle Make : Land Rover
The end result of the repairs seems to be of high quality. However, I was very disappointed with the inability to correctly forecast a completion date and with the number of times the date changed over a 7-week period.
The job was completed well ahead of time.
you did beautiful job. I am totally satisfied
Provided a very friendly and professional experience. Work was delivered per commitment.
It all could not have gone any smoother. I really appreciated the frequent updates.
I loved the way that progress was sent by text. Very responsive incthat department and tried to do their best to accomplish the work in a timely manner.
Great service from start to finish. Quick and efficient on the intake, informative throughout the repair process, and we are happy with the look so far.
Very kind and professional! Great quality of work.
The team was great; very professional and responsibly expedient.
Great job - appreciate the work and customer service. Would recommend.
Overall, I was satisfied with the work and time it took to fix my car.
The only concerns I had were: there are 3 minor dents in the window control panel (if needed, I can send photos) and it seems they rushed through the cleaning because a couple of spots were still dirty and it still smelled like paint.
Upon delivery, Colleen offered to fix the issues but I told her it's fine because the dents are small and I did not want to go through the hassle of renting a car again.
All of the staff were timely, professional and went above and beyond what one would reasonably expect. They delivered my vehicle to my office and the big surprise was my vehicle was thoroughly cleaned inside and out. Not bad for a bumper repair! Awesome experience!
I would like to thank all the associates at Caliber Collision who were involved with the professional & prompt manner in which you handle the repairs of my vehicle. I am very pleased & I will certainly tell others. I give you 100 stars!
I liked the friendly customer service provided and the emails advising me on the status of the repair. When the car was ready I received not only an email on that but also a phone call. The job was very well done.
Thank you and keep up the good work as we know that good work generates more work.
Vehicle Make : Land Rover
The service repairs were done very well and the staff were extremely professional!