The service was great.The repairs were fantastic. My car looks better than it looked before accident.
It took six weeks to repair a dented door. My insurance agency has taken blame for a 9 day delay but Geeze!! It should have only taken **** week.
The whole crew from Carlos to Maria to Monica to Mario were great on all levels! I will refer them to anyone in need of body work!
I expect completely fixed rear bumper protect driving . I trust ford inc.
The repair took just short of six weeks to complete. The damage was to the bumper and fender only, with no mechanical parts involved. I think the time required to complete the repair was excessive by any reasonable expectation. While the repair was well done, I am unhappy with the amount of time required.
The Explorer repair was done well and the text updates from Maria were greatly appreciated
MIKE CHESTER WAS SO PLEASANT AND HELPFUL, HE MADE THIS PROCESS EXTREMELY EASY. I WOULD RECOMMEND THIS SHOP TO ALL MY FAMILY AND FRIENDS!
Ford Auto Body, far & away, has the Best Customer Service of any Body Shop I’ve been to. The staff was truly considerate, helpful, knowledgeable, incredibly nice, and resolved any and all issues with my son’s 2016 Mustang. I was very pleased with the quality of the work. Absolutely Impeccable Job! WOW ~ Truly Amazing Body & Paint Work ~ Stunning! As a result of such an Amazing Experience along with the Incredibly Beautiful & Flawless Work, I’m now going to take my other son’s car to Ford Auto Body, to get the rear bumper fixed. You definitely have a customer for life. Plus, I really enjoyed the text message updates. I’m sure some people might not like all the text messages, but they provided me with information that allowed me to know exactly what stage of repair my car was in. The text messages provided me the information that my car was actually ahead of schedule, which was extremely helpful, because it allowed me to prepare and line up my transportation that was needed to pick up my completed car. I’ll definitely recommend Ford Auto Body to any person who needs work done. Also, as mentioned earlier, I am definitely a customer for life. Thank You Ford Auto Body ;) :) ;)
Thank you for everything. The car looks phenomenal and you guys do excellent work. I don't have anything bad to say about my experience.
The repair was done properly and we were informed of the status from time to time it was find professionally.
The whole staff went out of their way to make sure my car was taken care of thank you very much
The repairs took a bit longer than I anticipated. However, I would like to express my appreciation to Maria and Mario for their professionalism, helpfulness and support. Maria, thank you for the updates and Mario thank you for making everything seem so seamless. It was a pleasure working with both of you.
they are inefficient in their work they keep the cars for a long time
Your staff did a great job all the way around, inspite of the insurace companies poor performance.
Mr. Nicole H
Professional all around.
Great job and very satisfied with the service and work
The front desk adviser was great, Maria always updating the status of my vehicle. Great team work. Allstate recommended this shop for a reason. ***** Star shop. Congratulations
The staff lacks customer service skills, I regret taking my vehicle to your establishment after ypur autobody shop came highly recommended. I wouldn't refer anyone I care for to you.