About Blog
Login
Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 547 reviews 82%
4 star 51 reviews 8%
3 star 20 reviews 3%
2 star 22 reviews 3%
1 star 29 reviews 4%
Review Us
Filter By
(All Vehicle Makes)
Michael F.
Vehicle Make : Toyota
4 out of 5
8/20/2023
The repairs were professional and absolutely first rate; it is literally impossible to detect any damage to the car. The estimator for my work was knowledgeable, courteous- and efficient. My only concern was that the final bill was 67% higher than the estimate and I was not informed of what or why until checkout. Over-all, a great job by Kraft.
Carole K.
Vehicle Make : Toyota
5 out of 5
8/19/2023
Very pleased with service and attitude of the employees I met!
Michael S.
Vehicle Make : Hyundai
5 out of 5
8/12/2023
Everyone at Kraft's is helpful and knowledgeable. Work was done efficiently and had great results.
Fern T.
Vehicle Make : Mercury
5 out of 5
7/22/2023
Very friendly
Melissa R.
Vehicle Make : Honda
5 out of 5
7/15/2023
Very professional, excellent customer service
Michael M.
Vehicle Make : BMW
1 out of 5
6/22/2023
Looks like the paint repair on the rear bumper has a lot of “orange peel” finish in the overall paint condition. Compared to the rear quarter panel that the rear bumper shares a body line with, the quarter panel is much sleeker than the bumper. Everything considered, the people are great and the time to repair was fast. I would have traded the speed of repair however for a nicer finish in the paint work.
Michael M.
Vehicle Make : Honda
4 out of 5
6/5/2023
Took 3 weeks for what was estimated to be 8-10 days. No call giving me revised timeline. Drag. But did their best during the third week. Got me a rental for the delayed time. Very professional on all other issues. Thanks.
Sandra R.
Vehicle Make : Jeep
5 out of 5
6/4/2023
Everything looked great…very professional job!
Lawrence E.
Vehicle Make : Volkswagen
2 out of 5
6/4/2023
the actual work was outstanding -- the progress estimate time I needed to accommodate my needs - rentals etc was not
Lester C.
Vehicle Make : Smart
5 out of 5
5/31/2023
All good . Very good service
Amy H.
Vehicle Make : Vehicle
2 out of 5
5/24/2023
I would’ve appreciated if I could’ve had the whole thing done at your shop but insurance and you were not cooperating
Carey W.
Vehicle Make : Mitsubishi
5 out of 5
5/18/2023
The service is top notch. Thanks
Arline A.
Vehicle Make : Jeep
5 out of 5
4/3/2023
Always the best service, friendly and knowledgeable. Wouldn't go anywhere else. :)
Penny D.
Vehicle Make : Toyota
5 out of 5
3/22/2023
I am very satisfied with the work done on my Toyota. I will always take any of my cars needing body repair to Kraft’s. Thanks so much for the excellent service. Penny D
Tim W.
Vehicle Make : Chevrolet
5 out of 5
3/16/2023
Dave P. did a great job keeping us informed and the crew did a great job.
Peter D.
Vehicle Make : Chevrolet
5 out of 5
3/13/2023
Great customer service. Always a pleasure to do business with Kraft.
Mary H.
Vehicle Make : Honda
4 out of 5
2/23/2023
This is my second repair at Kraft. People are just drawn to crashing into my car lol. But I had such excellent service the first time that I wasn't going anywhere else. The hookup with Enterprise, leaving the rental there when picking up the car, the excellent quality of repairs, fixing a little doo-dad on my hood that I had held together with a flex cuff. All wonderful! Thanks!
Alex S.
Vehicle Make : BMW
5 out of 5
2/16/2023
Appreciate the quick turnaround! Thanks!
Brett M.
Vehicle Make : Toyota
3 out of 5
1/16/2023
Still waiting for parts to come in to complete the repair
Lynda H.
Vehicle Make : Toyota
5 out of 5
1/15/2023
I think that all of your staff went out of their was to assure that I had a positive experience. Thank you.

Loading...

Body Shop Address
Body Shop Hours
Body Shop Directions
Body Shop Review
Body Shop Appointment
Body Shop Recommended Dealers
Body Shop Article
Body Shop Specials
Body Shop Photos
Body Shop Videos
Body Shop About
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Listen
Body Shop Review Sort
Body Shop Certifications

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.