Friendly, helpful, updates and status. Drove me to car rental when car rental pick up failed to show (above and beyond). Complete repairs agreed to by insurance company and fixed the horn and tail light not listed. Very good experience! Thank you!
Vehicle Make : Volkswagen
The only disappoint was the delay in getting the repairs done. But that was due to my insurance company taking so long to approve the supplemental claim. Everyone was very courteous, too.
I am so pleased with the repairs on my car. ****was very helpful and provided
Excellent customer service. Thank you so much!
Allan was extremely helpful and made it easy for me to get my car fixed. Fix dealt with all the insurance and payments, and even put in a good word for me at Enterprise to upgrade my rental for the week so I could fit my car seats in there. I will use Fix for any of my auto body needs.
Excellent customer service!
The job was done well and in a timely manner. The regular updates were very much appreciated as well. Thank you.
The body work on my vehicle was very well done. Very professional. Completed on the submitted date. Staff was friendly, helpful and very professional. Thank you.
Car was rushed , trunk doesn't close or open properly , I had to return to the shop again? Quality control is poor as the first time you guys repaired my car two years ago I had to bring car back because a run in the paint! Anyway I'll take a free rental with upgrade please!
Great service and a helpful staff. And a very trustworthy team makes this one of the best repair places, I think.
Thank you for all your help! It was great having the car back earlier then expected.
Rafi did such a great job on my car! He went above and beyond to ensure my satisfaction by making sure I stayed informed every step of the way. Will definitely be taking my car back here again!
These guys are AMAZING! They did a great job with my car and went above and beyond in customer service. To top it off, my car was done earlier than anticipated.
Awesome job, guys. Thank you!!!
Everyone in person was so professional and kind! On the phone, Raffi was professional, detailed, and clear with scheduling and expectations. There were a few other phone conversations that did not go so well, but I'm not sure who I was talking to. They left me confused and with more questions. Thankfully, Raffi's clarifications and communication went a long way. Thanks!
****was very professional, he updated me on the repairs progress. The repair was superb.
I like it .
Thank you .
Handled efficiently and completed on time.
Everybody was very helpful and pleasant. Just one little remark/not a criticism, since I myself worked in different countries and people in high positions I think the ladies who did the paperwork could be a bit more open and friendly. Professionalism, from what I understood, does not mean one has to be abrupt and dry in dealing with customers, my opinion. Otherwise, everything was fine and you all did a great job.
Thanks again, and I will hesitate to refer people to you.
Staff was very professional. They helped me understand the repair process in a friendly manner. Repairs were done on time which is a huge plus as well. Thanks!
Very happy and satisfied with the work done on my car!