Rafi did such a great job on my car! He went above and beyond to ensure my satisfaction by making sure I stayed informed every step of the way. Will definitely be taking my car back here again!
These guys are AMAZING! They did a great job with my car and went above and beyond in customer service. To top it off, my car was done earlier than anticipated.
Awesome job, guys. Thank you!!!
Everyone in person was so professional and kind! On the phone, Raffi was professional, detailed, and clear with scheduling and expectations. There were a few other phone conversations that did not go so well, but I'm not sure who I was talking to. They left me confused and with more questions. Thankfully, Raffi's clarifications and communication went a long way. Thanks!
Allen was very professional, he updated me on the repairs progress. The repair was superb.
I like it .
Thank you .
Handled efficiently and completed on time.
Everybody was very helpful and pleasant. Just one little remark/not a criticism, since I myself worked in different countries and people in high positions I think the ladies who did the paperwork could be a bit more open and friendly. Professionalism, from what I understood, does not mean one has to be abrupt and dry in dealing with customers, my opinion. Otherwise, everything was fine and you all did a great job.
Thanks again, and I will hesitate to refer people to you.
Staff was very professional. They helped me understand the repair process in a friendly manner. Repairs were done on time which is a huge plus as well. Thanks!
Very happy and satisfied with the work done on my car!
A straight forward Honest exceptional business where you see talent & art orchestrate
We received great service and got our car back sooner than we thought. The work done was great as well.
very satisfied - Allen was thorough and pleasant in all my dealings - internal staff efficient and friendly - thanks again - Scott
The repair is done perfectly, and Allen is very helpful and provided great service.
Vehicle Make : Volkswagen
Everyone was extremely professional and friendly. This made a potentially stressful situation quite painless. I will come back if I ever need this type of service again.
On time. Great service. Professional representation. Diamond class workmanship!
Pleasant and courteous staff and management. My car was nicely clean when delivered. I will recommend.
Joe and Raffi at the Burbank location are immensely helpful and accommodating. The repair was perfect and it was early.
Seemed a bit steep with pricing but considering the car looks like new and the customer service was great, can't complain too much.
Great place. Easy. Nice job
Staff was very professional. The job was excellent and done in a timely manner. I was also kept in the loop and informed at every stage.
My car was finished exactly on schedule. Also, everyone at at Fix Auto was so kind and friendly! It was a pleasure doing business with them.
Very fast and the car looks like new. Great job
Your commitment to the environment is why I chose you out of all the places available - service was excellent!
Great service and expert repairs.
Completely satisfied with the repairs done on my daughters Jeep. Thanks for all the help.
Great staff, great service and an all around excellent experience.
Very good job thank you so much
Very happy and satisfied with the work done in my car. I really liked how I was kept informed every day about the status of the job being done and time to expect it completed.
Keep up the good work. I will surely recommend Burbank branch for a quick and good service.
I'm going to call you Monday. There are a few things that I would like to have fixed.
****. There is a haze over my car. I noticed it on the windshield, and then noticed I couldn't feel the wax on my car that I had applied a week prior.
2. The door that was worked is not aligned correctly and does not close properly.
3. There is a piece of weather stripping missing that runs the length of the car on the roof line.
4. There's a blemish on the finish where the work was done.
These things need to to be fixed properly.
This place is awesome sauce. Lol
Love the shop, love that you had a mission statement, love that you guys were having a good time working and the bumper looks great. God bless
Friendly, professional and great work!
We've had the misfortune of having our vehicle run into by others several times over the years. We always take it to Fix Auto / ACME, as it comes back like brand new. Excellent work!
I'm very satisfied your service overall.
My car looked like new. Everyone there was so very nice and knew what they were doing. Hopefully I don't need your help again but I will recommend you in the future.
Job well done, quick and efficient
Thanks and good luck in your business
everything was explained clearly. And everyone had a very professional attitude.
We appreciated your courtesy, along with your keeping us up to date with the progress of the repair.
The car looks wonderful...Thank you.
Thank you Fix Auto, all of your staff especially Raffi were great to work with. I am very satisfied and grateful for your quick help in getting me back on the road.
Professional, quick, easy service. My car looks good. Raffi was nice.
Great service, excellent quality and most of all very fair cost! Friendliest and most professional personnel l have worked with over 40 years. I am just so impressed.
So far, great! Thanks for the good work!
Thank you for your no nonsense approach to providing excellent prompt service.
Great work as always by the folks at ACME!
Really appreciate the care and effort to make a painful, stressful experience a little less so. The quality looks great. I'm looking forward to driving again. Many thanks to everyone.
Great Teamwork and Service , A1 work on my Lulubelle
Thank you very much.
You almost perfect done.
We trust your experience.
See you again.
Acme always does great work!
I was just going around and getting estimates to repair my car and not sure where to take it till I met Raffi Arutunyan. He made me very comfortable and answered my questions and I felt I could trust him to handle my car. I am glad I did and I am very pleased with the timely and good quality of the services rendered to me. Thank you all and keep up the good work.
All of the people, I came in co tact with were wonderful. I could not have asked for better service.
Raffi was an excellent contact person. He made sure my experience with Acme was pleasanr and happy. I was completely satisfied with the work performed.
Everyone was great, thank you!
Thanks for getting this completed so quickly. The car looks great.
My service experience was excellent. Joe was diligent and considerate to my personal situation. He was the right combination of both professional and personal. I would highly consider returning to ACME, should we need this type of service, in order to work with Joe again.
My car repairs were completed earlier than expected. Thank you Raffi for your help. Great job.
Fantastic customer service and great turnaround time. I would definitely reccomend Acme Autoworks to friends in need of auto repairs!
ALL the people I dealt with were helpful and knowledgeable. The work on my car was absolutely perfect!! I appreciated getting visual emails and texts as the work was coming along. I was also grateful for the expedited timing in getting the work done. Gary and everyone bent over backwards to do a great job in a very timely manner. I would recommend Acme Autoworks to ANYONE needing repair on their car. I was completely satisfied!
Really fast, accutate service--Thank you!
Service and communication was excellent. The time factor was
was better than expected. When I picked up my car it was washed and clean
The shop was clean and the owner and workers were polite and very helpful.
I will definitely use Acme if I ever have a need for body work again
Acme Autoworks gets the job done in timely manner. Highly recommended. Staff are very courteous and considerate. Thank you very much!
Vehicle Make : Volkswagen
My repairs were made quickly and perfectly! I appreciate being accommodated according to my schedule. I would definitely recommend Acme to others!
Thank you for the text message updates and for exceeding my expectations by finishing the job prior to the expected date. Raffi was absolutely great!
Yes, we are very satisfied with the service that ACME AUTOWORKS provided to us and to our car. And I was getting information about my car while your team was doing the job to get my car reappeared and gave it back to us like new.
Thank you very much for a job well done!
Great communication and service!
The work was very well done, and done in a very timely manner. I liked the phone call and e-mail updates. With the horrible experience of the car theft you guys reassured me and left my car like brand new and I was more at ease through this whole process. Thank you. You guys are great.
Raffi and Joe were exceptional. Twice they waited for me after closing so I can pickup my car since I couldn't leave work earlier.
My car looks amazing. The staff was great - sarin and raffi provided great customer service and my initial call with gary made a great first impression.
The Armenians treated me well!
Nice job and completed very fast
Everyone at Acme was friendly and helpful. The damage to my car was repaired to like new condition and they finished the work faster than the original quote. They also made coordinating with the insurance company and the car rental co fast and easy. I highly recommend Acme autoworks.
Friendly courteous and professional staff at Acme. Very happy.
I am SO pleased with Acme Autoworks: professionalism, timeliness, communication, consistency, and of course the amazing work they did on my car. I have several Acme business cards in my wallet & will insist that anyone in need of quality repairs/body work use Acme Autoworks. I'd like to specifically recognize Raffi for such wonderful customer service. Just his warm, professional presence conveys: "You're in good hands." Thank you Acme Autoworks!!
The team understood that repairs needed to be done before 4/5/15 as I was driving back home to New Mexico the next day. The fact that the job was done fast but good was a great relief. Thank you.
Thank you for the excellent service you provided.
Thank you so much Acme Autoworks! You did a tramendous job with the repairs on my vehicle and displayed exceptional customer service.
Couldn't be happier with how my car looks or the courteous service I received. Raffi was terrific, getting all new factory parts when my insurance only wanted to give me used ones. I will certainly recommend you to anyone who needs work on their cars.
Vehicle Make : Volkswagen
It was excellent customer service and I am really glad I chose your business to fix my vehicle.
Acme autoworks was absolutely amazing! My truck was stolen and acme auto did a splendid job getting it back in working order. Joe, one of the team members in the office was super nice! Edith, the lady at the front desk was absolutely great! Her level of customer service and overall just friendliness made my expirience!!! I would go back just to see Joe and Edith again! These two deserve major credit! On top of all that I would love to thank the whole team the level of work and time that it was completed just amazes me!! You have definitely gained my loyalty for life!!!
Your service was prompt and professional. Your repair and recinishing was excellent. I also appreciate your diligent communication to keep me up to date on the repair status of my vehicle.
Thanks. Wayne C
Vehicle Make : Volkswagen
Beautiful work. Very professional. Fast and friendly.
Thanks for a job well done!
All of the repairs to my car were completed to my satisfaction.
I've always found that your staff goes above and beyond to meet the needs of their customers. Their hard work, dedication, and professionalism is truly appreciated, and I hope it be rewarded in as many ways as you can.
Thank you for the opportunity to pass this message along.