Cameryn, Cory, Vanessa, ****, Donald, John, and everyone else at Fix Auto were amazing!!
First thing in the morning. The staff looked great. Wide awake and ready for the day. The waiting area was clean and stocked with coffee and snacks.
They helped me with a rental, however Hertz dropped the ****.
I was reassured that my car would be in great care. I liked the fact I was given the name of the person that would be in charge of the next steps. Jesse called me soon after dropping my car off.
The best thing about MY whole experience was that my car was back to me faster than I expected. Oh, I forgot to say my car looks beautiful. Thanks for all your help especially right before thanksgiving. Your company seems to have a great work ethic and believe it or not that's what really matters. I will recommend to my friends and family.
Blown away by the incredible service. I'd get into 5 more accidents just to work with them again. They take the stress off of the situation and create a smooth sailing experience from start to finish.
It's been a very good experience with all of your attention and all the work well done.you all game a very good servive.i thank you all for all your help in gettin my car fixed. Very satisfied.???? thanks again.
Courteous and very positive staff.
Vehicle Make : Mitsubishi
Car was ready sooner than expected. The paint matched perfectly and the car was super clean, inside and out. Thanks!
Cory did a fantastic job helping me with my car repair. She kept me thoroughly informed updating me fairly often. My car looked great when I retrieved it today. Thanks.
The whole team was very nice, and car look like new!!
Thank you very much
First, the staff were very friendly, efficient, and knowledgeable. I have been driving for fifty-five years. I have had body work on my vehicles about five times, and I have never worked with a group more professional than your staff. Not only is the work on my car great, but the constant communication about the status of my vehicle was something I had never encountered before. The timeline for the work to be performed and the documentation of costs was the best I have ever seen. Thank you.
You guys did such and excellent job! Your customer service is magnificent !
My car looked amazing! Thank you!!
Completely satisfied awesome service couldn't ask for more ????
Servico mmu bueno ... personas muy amables ... y me quede satisfecho en todos los sentidos mil grasias por su servicio :-)
Everyone was kind and pleasant to me. At eighty one years old that very important
Thank you for the repair.
I was told it would take 4-5 days to repair the truck. The update emails and occasional phone calls would tell me it would be done on time , next day, need to order parts, parts being delivered the next day, in paint, not in paint, 2 parts needed have to go in first before the rest of the parts can go together.... took about twice as long as quoted and rental truck returned, re-delivered, returned.... Parts came from Guaranty Chevrolet and that cost me another day. Should have taken it to Guaranty to save time. the one question the quote asked was what do I want to make sure gets done is "adjust the head lights" and when I drive up to a wall the right and left light pattern is different. I'm not a happy camper.
Amazing experience! Nice staff, no issues. Got my car back early!
Cameron and John were awesome! Loved working with them during a rather frustrating time.
I continue to be impressed by the level of service and professionalism that I receive from the entire team at Fix Anaheim.
Great customer service! The job was done beautifully. :)
Everyone there was great! Every al question I had was answered right away. Great staff. And my car looks great!
Everyone was very nice and kept me very informed.. such great customer service.
You guys are excellent, you did a wonderful job on my car. Definitely I will refer my friends and family members to Fix Auto Anaheim. Thanks.
This is the second time I have come to fix auto in Anaheim. Both times the staff has been extremely helpful and friendly. Both times my car was also returned looking brand new :D I will definitely recommend fix auto to friends and family. Thanks again!
Something is loose/noisy and I must bring it back tomorrow.
This was my best experience ever with a repair. My wife recently went through a nightmare of a time with one of your competitors. Honestly I came to you prepare for a long and arduous situation. Well I was greeted by Cameryn and offered coffee and given a brief form to fill out.
I was on my way before I could finish the coffee. I was updated during the repair,notified immediately when my car was ready. Cameryn greeted me by name Sat. My car looked great. Thank you for a great job. Hire or duplicate 3 more Cameryns.
I am more than pleased with the work and promptness of the service
100% Completely Satisfied!!!!
Everybody at Fix Auto was awesome and I would highly recommend them to anyone and everyone!
I was treated like I was part of their family - they are the best!
Very trustworthy and the work done on my vehicle was superb!
I received regular phone calls letting me know the status of my vehicle and when it was all said and done, my car looked like new.
Fix Auto is truly the best!
From the time I brought the car in for repair until I got it back, I was made to feel comfortable by your very friendly staff. The results were great. Thank you.
The whole process was smooth and timely. I was kept aware of every step and schedules. I am thrilled with the outcome and the service was superb!
You guys get the color right every time (a problem I've had in the past). Thanks to the whole team for such an outstanding job!
Great customer service - very helpful and friendly staff. Repairs were done in timely manner and all looks great. Thank you!
Excellent work and customer service I have used them twice and received nothing but 5star service.
I was treated very professionally
Huge thank you to Corey and Bob for caring enough to make sure my car was restored and my nerves were put at ease during the whole process. Thank you!
Incredible service and communication.
It was a excellent experience. They were very professional and made me feeled like family. Thank you for everything.
Vehicle Make : Volkswagen
I Was very satisfied with the image,professionalism and courtesy
Of the staf
Hands down one of the most friendly body shop in OC. They kept me updated from day one. Im very satisfied with how the car came out. I was on the phone with Bob, Madison, and Nisha. So friendly and on point on the Job. Thank you very much Fix Auto. I will definitely recommend your body shop to my friends and family.
Customer service and communication was key.
Everything was fantastic. Cory and John were very helpful
Thank you so much for a fantastic experience. Everything was a perfect ten.
Thank you. excellent service and attention
Completely professional, easy to work with. They were very helpful with the insurance company and rental agency. We were very satisfied. A pleasure to work with.
The ladies up front are great, very pleasant and friendly, Bob who handled my cast was also great. The work was great and the truck looks like new.
Everyone was very nice and very concerned with my satisfaction. I'm very happy.
Thank you for fixing my Honda. Did excellent job!
Staffs, front desk, drivers, and technician John were
I am very satisfied with the work that was done. All of you did a fantastic job. Keep up the good work & Thanks again.????????
The girls at the front desk where very helpful and made the whole experience easy and I felt they informed me about everything I needed to go and probably went above and beyond what they had too
Great communication, quality work, great turn around time.
i pulled down my sun visor and the whole entire visor came off passanger and driver and i was missing something at the back where my trunk is and where i put my sunglasses the thing wouldnt even come down to put my son glasses
I've never had an experience like this before and I honestly thought my car didn't have a chance. Bob was in charge of my car and I am so happy with the results. He is so awesome! Thank you once again my car looks amazing!!
The lady in the front desk made everything easy and the regular text updates were great.
The job was well done and in a timely manner. The staff is very friendly and helpful. Would gladly recommend Fix Auto to anyone.
Staff was great..i know the body man and **** at anaheim that worked on my car. Made me feel like any other customer.they do a great job. Thanks fix.
Everyone awesome including the ladies in the front and John who walked me through on how to make I got a rental car while my car being fixed. Customer service is A++++
Fantastic job... the accident never happened. :)
Everyone I came in contact with friendly and professional. Seamless repair, cannot tell any damage occurred.
Muchas grasias a todos un trabajo muy profesional muy buenos empleados todos te atienden muy bien muy agradecido con fin auto anaheim
The process was fast and painless everyone was professional and very courteous. Great customer service and I couldn't be happier with the way my car looks beautiful job!
Thank you for making the experience such a breeze. Corey (sp?) was energetic, warm, and eager to make sure I was taken care of and had my needs met. I appreciate the bag she gave me to transfer all my belongings to the rental vehicle. Hopefully I won't be back soon, but if I'm in another accident, I will gladly return.
Cory and Camryn were extremely helpful. They're greatly knowledgable and thorough with any concerns I've had as far as how the process will go. Thanks for a great experience.
The paint color was perfect, the car looked like it had never been damaged.
Everyone was very nice and helpful.
The work to repair my Jeep Commander was fantastic. The repairs made were so good I was actually glad it was rear ended.The girls in the front desk are very efficient ready to assist and we'll informed. Bob Dotson very professional and you trust him. Very hospitable company. I would recommend Fix Auto Anaheim to everyone who needs work done. I would not go any place from now on. Thank you Fix Auto. Frank L
I love your service. I am 100% will recommended your company. Your staff are very friendly and helpful.
They had my car fixed in a timley matter, regardless what I read on their reviews, they did an amazing job with my vehicle and loved the text messages regarding any updates or delays. Thank you, Anna
Excellent repairs, thank you.
There are grease stains on my headliner. I'm going to take it back in next week to have it fixed.
Fix Auto was informative, efficient, and quick with repairs. The employees had good customer service.
We so appreciate all your help and support keeping us informed through the process. Great job n I'd recommend you to anyone.
Ladies in the office were extremely efficient and helpful
O was very satisfied with what work was done. It was the most a person can give respect and helpfulness. I really appreciated each person working there, especially the manager. He got it done quick and professionaly, notified of everything that was going on in the process. I am deeply satisfied.
Nice results. John and the front counter staff were very professional. Will use Anaheim Fix Auto for my next fender bender.
Very satisfied. Thank you
Cory and Bob were consummate professionals, helping with everything from rental car coordination, to holding my vehicle an additional day to recheck an issue. Congrat, and thanks, go out to a team working well together and with its customers.
I want to thank everyone who worked hard on my car. It really exceeded my expectations. They say when something like this happens the car is never the same, but honestly it looks amazing! When I took it in they told me they would leave it like new... Like it never happened .. I am very satisfied on the way it came out.. You all did an amazing job and for that i cant't thank you enough!!! :)
Friendly service that treats you like family!!
Despite Corynn stole my car all is forgiven. Beautiful job on all counts. Great people and service.
Did an awesome job! Great communication, as to what was happening and on time as promised!
Great customer service and quality work!
The paint color on the bumper does not match the adjacent areas of the car and I was told that that was the best they could do. I will not use Fix Auto again.
Bob Dotson & Corynn Acker were very professional and personable, did a great job!
Everyone was very polite and courteous. Very nice job on my repair. Would definitely use them again. Thank you!!!
Super excellent thank you so much????????
There was oil in my center console. My front drivers headlight is out. And my driver side door is missing a button. Also it was suppose to be ready the 17th and got pushed back to the 20th.
I really loved the fact that they finished my car so quickly and I have gotten so many compliments on the fact that my car looks brand new. I am very happy with my choice and I will definitely be back if I am ever in need
Topnotch experience from beginning to end. Great service from John, Cory & Bob. Finished the work perfectly - 6 days ahead of preliminary schedule. Communicated progress daily. Excellent in every way !!!
Everyone I interacted with was super friendly and informartive. I felt that I was in safe hands once my car was checked in. I was highly satisfied with the customer service, and I'd recommend Fix Auto to anyone who's been in an accident.
I had a great and easy experience with Fix Auto! Everyone I spoke with was incredibly nice and helpful and went above and beyond to make things comfortable and easy. Corynn Acker and Jesse Perez were especially excellent and stood out to me. I'd definitely refer anyone to go here.
BOB AND THE REST OF THE TEAM AT ANAHEIM FIX AUTO. DO A OUTSTANDING JOB. EXCELLENT!!!
The experience from the day we walked in to the day we picked the vehicle up was very pleasant. I loved the updates and am happy with the result. Thank You. Ed
I will share your company and the quality of work with anyone that comes my way or if I were to need your services again in the future.
Thank you to all your staff!
Appreciate the text updates and the way you work with State Farm.
The girls in the office are nice very helpful stayed late to help me but for my car it was VERY minor indent. When I picked up my car it was in worse condition then when I left it. For one there was 2 red scratches that weren't there also a drip from the paint they used too much paint and a other dent and some other scratches. Now I have to take more time off work to take it back. Not happy!
Great job!!! Great employees - very helpful!!!
Other than late arrival on the part, the service is better than other auto shop, staff are amazing and friendly great environment and I'll absolutely recommend people????????????????
Great team and customer service. But, most importantly, Great Workmanship.
Thank you for getting my car back to me as good as when I purchased it new.
My wife and I 'at the present time' are very pleased with the repair work done to my car, which I picked up late today. My experience with the gals up front, Cody and Kisha, was very positive, as was my experience with Jesse. I also really appreciate the extra assurances and explanations I received from the G.M., Donald. My 2014 Honda CRV looks beautiful again, including the gorgeous burgandy paint job. I was even able to promptly go show my long time Service Writer, Jim Marsh, at Hardin Honda next door, who had referred me to your shop as he has to others for many years. You're crew does impressive work and your staff is friendly and has pride in delivering a well repaired car back to its owner. As long as your company fully stands by its lifetime warranty in all regards, including the paint, we'll be good and I'll be able to gladly refer others to your shop with confidence. Thank you, Scott T
i would like to thank the two funny, enthusiastic, polite, very professional receptionist and also John sepulveda that made it happen and finished my Honda Pilot in a timely matter and it looks Brand new. Great assets to the company.
Thankyou for your outstanding services.
John, Nesha and Chris were a pleasure to work with. They were professional, friendly and kept me up to date on the status of my car. I appreciated the excellent customer service. I give them a 10. Thank you.
Ur staff was very nice and friendly. The two ladies at the front counter provided me with excellent customer service. Your staff Chris was excellent as well. He quickly gave me a quote and completed what I needed the same day. Super excellent staff! Thank you and I will keep your company in mind for any future jobs and referrels.
Excellent work on the vehicle. Front office very friendly, approachable & professional. I would recommend. Thank you
Very satisfied, in fact the vehicle was ready before the expected date. Excellent job. Thanks
John was very professional, explained everything. Very good service. I would come back.
Amazing customer service and great employees.
Yes, 100% happy with the entire process. Everyone from the front desk to the general manager was super helpful. I have another car that needs repair so I will see you soon. Also love the text notifications, nice touch.
Excellent service and customer service
Chris Perez was absolutely amazing, his service was phenomenal along with John, Don, Nesha and Keisha. The work that was performed came out beautiful. I would never let anyone else touch my car, the entire staff is amazing. And Bob is the funniest guy you'd ever meet. They all had great hair and Jesse was a ton of help when I couldn't figure out how to work the keurig to get my coffee.way to go fix auto Anaheim!!!!
Donald Gray took exquisite care of us and our vehicle. His team of professionals not only did an excellent job repairing our vehicle. They did it under budget and on time.
Thanks again to Donald and his crew for a job well done.
Excellent work. We are very pleased with John's professional attitude as well as the entire office staff was very helpful and friendly. Thank you for taking great care of us.
Thank you so much John at fix auto in Anaheim yiou are awesome!!! Made everything happen and feeling grateful for people that care
Great service! Took a little longer than expected, however they were awesome about it, they were super informing and always keeping me updated on my car. I will definitely be sending people their way. The only people I can trust with my car! Thank you thank you THANK YOU FIX Auto!!
I am extremely picky when it comes to my Car! Two of my co-workers know this about me, and recommended this Actual Fix Site in Anaheim for my repairs. I am totally satisfied with the Quality!
I currently work in Quality Assurance in Aerospace on the 747 Jumbo Jet Program.
I Inspect Aircraft Skins all day long for Contours, Finish, and Repairs.
Fix Anaheim met all of my expectations!
I would like to thank everyone from the Front Desk (Coral), to the top, General Manager Donald!
The experience was seamless!
You did a great job; I liked they way you kept me updated of the car status and your efficient follow up with the insurance company. I received the car after the repair as good as new and as clean as I would love to see it. Thanks Bob, Jenna, Coral and all the team..
I provided a service order from Hardin that showed what they had determined needed to be replaced to repair the steering damage. The estimate was done differently assuming the entire part did not have to be replaced per Hardin's finding. At the end of the day, Hardin was correct and I am assuming the repair was delayed by this error.
Your whole team was professional and friendly. The email updates were great! The whole process was seamless. When I picked up my car, it was cleaner than when I bring it to the car wash. Great job done by all! Oh, and my car looks fabulous!!!!
Great service overall and communication was great!! Thanks for a speedy and wonderful service!! The front desk girls and employees were all wonderful!
Fix auto in Anaheim was very helpful and professional through out the whole process of getting my car repair. Coral at the front desk and John who handled my car getting fixed were the best! I appreciated their professionalism and promptness. I was updated regularly about the progress of the repair. My car car back perfect. I feel I got the best and 5 stars service there.
Terrible service from donald, the manager.
I had the best service ever thank you very much for your courteous assistance and your updates that help to relive my anxiety you have a very satisfied customer ????????
I was very pleased to the entire process, the Fixit team was very professional, courteous, there were no hidden cost, and my car was done at the time they quoted me.
Bob, Jenna, and the team were great. They answered all the questions I had and kept me up to date with the repair of my car. I really like the text message I received daily with information on my car.
Everyone was willing to help and their kindness seemed very genuine. Will definitely be coming back. Also special shout out to John who is awesome and probably the only reason I will be going back if I have car issues again.
Jenna and Coral are awesome! They kept me in the loop and answered all of my questions.
El servicio estubo muy bien gracias , I'm very happy thanks
Very friendly efficient staff. Car was beautifully detailed upon pickup. Looked brand new.
To whom it may concern,
I just wanted to say that if it wasn't for Fix Auto of AHM, I wouldn't have had my car done right in a timely manner. They pushed the issue due to my not so great insurance, and got the **** rolling on handling the repairs on my vehicle. The front office staff was very attentive and great in keeping me updated. I would also like to thank the estimator John, who processed all the paperwork and really pushed the issue for my car to be done right. Thanks again Fix Auto of AHM!
You guys are the best!!!
Sincerely, Brandon C
While repairing your car is never fun, your team is very professional, friendly and personable. Coral is a great asset. My car looks better than new, spotless and was delivered as promised. Your method of communicating the status of the repair is very humorous, treating the car as a human or pet. Nice touch and thanks again!
Everyone was very nice and communicated with me throughout the whole time. I had no worries or doubts about my vehicle. I will recommend fix auto over and over again
Coral and Jenna are the best!!!
The whole process was very simple and the work that was done was exceptional. The employees are very friendly, knowledgeable and made this experience quite good
My truck is over heating and leaking fluids and when lights are turned on check Gage's lights as well and dashboard goes dark
I do not believe it was repaired correctly
Great service. Repairs were fast and well done. I would highly recommend them.
Great service and awesome staff
Although the engine compartment was a little dusty from the repairs, it was minor and I am very pleased with the overall experience so far. The repairs were as though my car was never in an accident. No indication anywhere of where the damage was on the car before, and I have searched hard for some too! Lol
The reps at the shop were very friendly, helpful, informative and gave me great texting updates while my car was in their auto body shop for repairs! In speaking of repairs, the repair time it took of the extensive damage that was on the car was the quickest I have ever seen over any other reputable auto body shop I had ever incountered with other cars I had over the past! This was a great experience! Just wonderful!
Despite my run of 'less-than-good' luck with my car, I have found that the service personnel at Fix Auto gave me the feeling that nothing but great things can and will happen to me. From start to finish, they were truly and utterly professional.
Vehicle Make : Mitsubishi
Thank you for your service ,, it was a pleasure doing business with a professional group of people!
Very friendly staff. ..and my car were fix at all my expectations. .thank you ..auto fix center of anaheim. ..happy 2016
Thanks to all who were involved in the repairs of our Toyota. Great job.
Excellent customer service, quality service and exceptional work.
John was great. He kept me updated. Coral was very nice and helpful. There was a young guy working there today when I picked my car up. He said he helped fix it. He was a great kid too. They did an amazing job on my car.
I was very impressed...my car was done in under 5 days!
I have had to use your service twice in the last year. Your team has been amazing in both difficult situations. I have and will continue to recommend your facility. Thank you so much for making a difficult situAtion so much better.
John was wonderful...super friendly
I have used your shop before and have always been satisfied with your work you guys do excellent bodywork
Excellent work n customer service. Ill recomend fix auto to family n friends
Repaired correctly. Polite customer service team, very helpful.
Will recommend to friends and familt.
I was very please with the customer service from Fix Auto. Coral helped me and she was very pleasant to work with. I was also very satisfied with how quickly the service was completed and how I was kept informed with the text messages. Thank you!
Amazing work, complimentary detail, and quickly repaired, will definitely refer to friends and family, thank you
Staff extremely friendly and accommodating and the work was done in a timely fashion Have been to Fix Auto in the past and and as usual the work was more than up to my expectation would highly recommend them to my friends
Friendly staff and speedy service
Will give you a #10. Am well satisfied.
Team was very friendly, courteous and helpful! Thank you for a very pleasant experience :)
The front desk team was very polite and efficient. The body work was done to my satisfaction.
Fix really came through for me after my own shop of choice left my car in pieces. I didn't even know for what reason my shop dropped the ****, they just did. Fix Auto, the manager Bill and his team went above and beyond to make an extremely messy situation that wasn't theirs to begin with close with an amazing outcome. The work was outstanding! They saved my car... And they constantly kept me updated and made sure I knew what was going on and why.
I am extremely extremely appreciative to Bill and his team. They were seamless and a class act. Truly.
A thousand thank yous!
Yes, I was. The job came out great. The girls at the front desk were great. Bill answered all my questions and was great to work with. I was surprised to get my car and saw that it was washed and cleaned from the inside. I have a couple of other things that is like to get done and I know where I'll be bringing too.
They all where awesome ., all questions where answered completely .. I had complete confendence in them .. And they did not disappoint me !!
Chris Perez in the front office did a excellent job! He kept me informed and was there when I needed him. I will continue to refer my friends and use your services. Thanks . Keith
Fix auto personnel made an unpleasant experience tolerable and left me feeling cared for with their courtesy , professionalism, and geniue concern. I will highly recommend them to others. Dolores T
Excellent job. I will be back for the the back ordered trim but the old trim works for now5.
I recieved updates on my car letting me know how my car was progressing.
Chris was amazing, he deserves a raise because the girls at the front desk have no idea what their doing and he was able to keep in contact with my about my repairs. Never have issues coming here, you have my recommendation.
Everything was great. Very smooth. Good communication. And good finished product. Thank you!
A wonderful experience. Very satisfied with the work, professionalism and speedy completion. Special thanks to Brian and Chris!
Chris was very helpful and friendly. Ty
It was an amazing experience from my initial contact with Zach, questions answered by Chris, and step by step customer service provided by Brian! My car was done 2 days ahead of schedule, and I loved the text message updates!
Thanks for a great experience!
Excellent work. Repair completed as
promised promised. Also car washed and vacvumn.
The service was exceptional and they understand what the customer wants and thoroughly go through the vehicles
Beyond pleased. Amazing team work
I am very satisfied with the repair which Fix Auto did. My car is working vell, and it looks like a brand new car now. The staff members were very kind and nice. They had kept letting me know the process. It helped me a lot wait for my car. Thank you.
Brian was thoughtful, thorough, polite, and went the extra mile.
Other than a slight delay due to availability of parts, my experience with Fix Auto was great. The repair job looked like new and even some other slight dings and scrapes looked MUCH better after they detailed the car before I picked it up.
This was my first experience with Fix Auto. Christian was courteous and professional. My car was repaired in a timely manner. I'm completely satisfied with the workmanship.
We have recommended Fix Auto to the owner of the car who hit my car.
Thank you fix auto of anaheim , my car was fix and given back to me like brand new ...
Customer service was excellent as well each team member help me as much as they could from the moment I walk in and called to check up on car to finish process .
Excellent job. John was a pleasure to work with..it was refreshing to find a shop that told the truth and was honest.
So satisfied. Thank you everyone!
Couldn't ask for anything else you guys where awesome. Keep me up to date on my car and the due date for my car being finished was on time. You guys get a 110% recommendation from me that's for sure.
Definitely a 10. Very polite staff with plenty of updates on my status of my vehicle which I liked. Kept me informed of the process for the duration of the repairs. I would recommend to anyone.
Great staff and nice body work, looks like a new car! Job well done!
The front desk staff were absolutely phenomenal!! In the event I ever need body work done again, I would always come back here. Five star service all the way!
Not really they did a wonderful job
Every employee here was extremely nice and helpful. I was also very impressed with the time it took to have my car ready. They said they were going to do their best to have it ready by the end of the day and they did! Again I was very happy with the job done but more importantly the service.