The staff was always polite and informative about my vehicle. I would definitely recommend them. My vehicle look brand new!
Overall I very satisfied. However at certain points I was informed of finish times and dates that were inaccurate. This made it more challenging with other plans and work schedule changes. I was told 4 different days and times when my car would be ready. When I finally got to the day to pick it up, the headlight looked like it had been broken either from when it was put in or it came from Nissan like that and no one saw it. Which is weird as it was clearly visible and it was the first thing I saw. So I had to wait yet another day.
I know things come up however I believe until it's more clear on when a car is going to be finished, it should be held off from giving a customer a date. Especially when that date changes 4 different times.
The guys were super nice, and I wasnt upset. But it cost me much more on my rental insurance than I had anticipated. If I had known a more precise pick up time I would've made adjustments to paying on the insurance for my rental.
But overall good work, friendly people. Thank you! And I will be getting my back bumper fixed in the future!
They were very professional and helpful in my dealings with the insurance company that covered the damages to my car. Also the pride they take in their work is very apparent. If I need body work done again, I'll go back.
Had to bring it back for a repaint above the driver side rail light.
Everyone was very professional. The staff kept me informed throughout my entire repair process!
Very nice service. Kept me informed and made the rental part very easy. They even shined up my car for pickup!
Vehicle Make : Volkswagen
Though it took longer than expected, my vehicle was repaired well and I recommend his company for those with insurance claims . Lorren went. Above and beyond to ensure my rental was covered by the paying insurance company despite the duration of repairs.
The customer service was great. The feedback on status of repair was great. One minor incident when leaving was finding a 3/4ths inch brand new shop screw in my tire. Other than that 10/10 service.
Excellent expert repair techs.
Outstanding customer service. Unfortunately, not my first time in need of their service as my auto sseems to be a magnet for other cars damaging my cars, however. Classic Collision's service has been consistent in providing top notch repairs and continued focus on customer satisfaction.
If you live in their area of service in Atlanta GA, u need not shop around or Google to find a reputable company.
Can you imagine a collision/auto repair shop that sends updates regarding your auto? Classic Collisions does this as part of the desire to keep customers informed. Remarkable.
Did a great job and got my truck back to me a full 24 hours sooner than anticipated.
Let me say it for you A very good job well done
That was the best experience with a body shop. It puts ABRA to shame. I will always want to use you for body repairs. Thanks for the sevice. All involved should be praised.
Ms. Crawford provided excellent service I would be happy to have here in my employ. Thanks again for the quick and efficient service
fast, professional and neatly done !
Just keep up the good work!!
Vehicle Make : Volkswagen
My vehicle was repaired very quickly and looks awesome. I'm so thankful
I chose classic collision. If I ever
need work again this will be the place I go. I will highly recommend classic collision to anyone.
Customer service was absolutely fantastic. We loved being kept informed of the process of our car being fixed. John was very kind and patient with us. I will definitely recommend Classic Collision to everyone.
Very good job just like new!
Wonderful job, great customer service. Best experience by far!