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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 489 reviews 79%
4 star 89 reviews 14%
3 star 11 reviews 2%
2 star 12 reviews 2%
1 star 15 reviews 2%
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(All Vehicle Makes)
Cay P.
Vehicle Make : Subaru
5 out of 5
11/28/2021
Good work, nice people and communication.
Charles S.
Vehicle Make : Chrysler
4 out of 5
11/27/2021
The collision center was efficient and kept me updated via text. If there was any problem or delay they called me directly to ensure I was aware and give me a new updated estimate in repair completion. Work was done well. And all additional needed work was submitted in a timely fashion to USAA. I only had to worry about my deductible.
Robinson G.
Vehicle Make : Honda
4 out of 5
11/25/2021
Everything went very smoothly, especially with communication. The only thing I'd recommend is working more closely with clients to reduce or eliminate the deductible. I have worked with other reputable organizations on my deductible and we worked something out. On inquiry at 3D, however, I was told summararily that, "......we don't do that...." Folks, remember, this is the United States of America ????????, anything is possible. You may be losing some customers because of lack of financial creativity.
Ann B.
Vehicle Make : Honda
5 out of 5
10/3/2021
Very professional. Thank you
Robert S.
Vehicle Make : Honda
5 out of 5
9/26/2021
You did a good job. There were lots of text updates on the progress which was interesting. Shows that you have defined processes and tracking. So all good. Thanks
Meg M.
Vehicle Make : Cadillac
5 out of 5
9/21/2021
The front office is amazing. Justin and the team took really excellent care of my car, going above and beyond. You really are THE standard of service. Thank you.
Doyle P.
Vehicle Make : Jaguar
4 out of 5
7/31/2021
From the beginning 3D Collision Center and it’s people working on my car have done a great job. Even though often the needed parts for my foreign sports car were difficult to find, they persisted until they were successful. Thanks to all the 3D people who have helped make such a car as this so good again. —DDoug
Margaret M.
Vehicle Make : Chrysler
5 out of 5
6/30/2021
Jim Valerio was very professional and very helpful with examining my car giving me a quote on the cost of the repair and he did an amazing job repairing it everyone thought I got a new car very well satisfied Thank you Jim
Christopher K.
Vehicle Make : Toyota
5 out of 5
6/24/2021
very nice people to deal with, on top of their game. one minor hiccup in the repair that they fixed immediately. They care about their customers.
Christine S.
Vehicle Make : Hyundai
5 out of 5
5/12/2021
Great Job !!!
Alexis And.
Vehicle Make : Chevrolet
4 out of 5
2/21/2021
Work was done in time frame they said it would and they did an excellent job. Can’t even tell it was damaged
Richard C.
Vehicle Make : Kia
5 out of 5
2/2/2021
It was great customer service and the time frame it took to fix my car was wonderful.
Brian G.
Vehicle Make : Hyundai
5 out of 5
10/25/2020
Thank you!
Paul T.
Vehicle Make : Kia
5 out of 5
9/11/2020
outstanding repair work, the car looks brand new. they kept me informed the whole time and it was ready before the expected completion date. very satisfied.
Connie S.
Vehicle Make : Nissan
5 out of 5
7/31/2020
The reception team was great helping to make sure we got our vehicle scheduled. Updates were provided regularly over text. The paint and bumper reconstruction looks great. Took a day longer than promised but overall an amazing job. Will definitely recommend to others looking for a professional, efficient, and thorough repair shop.
Warren K.
Vehicle Make : Nissan
4 out of 5
7/11/2020
Keep it up definitely would be a first recommendation for anyone asking where to schedule a auto repair
Lauretta S.
Vehicle Make : Chevrolet
2 out of 5
6/20/2020
I don't appreciate the behavior of the one customer service rep at your facility.
Michelle G.
Vehicle Make : BMW
5 out of 5
5/21/2020
Great service
Christopher W.
Vehicle Make : Chevrolet
4 out of 5
5/14/2020
Other then the rental car issues everything was good!
Anthony M.
Vehicle Make : Ford
4 out of 5
4/20/2020
Keep up the good work and stay healthy!

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