The service was exceptional and I couldn't have chosen a better place to repair my baby.
Please don't contact took way too long, lost keys but found. No follow up with estimate and kept dragging on with repair. Very inconvenient & frustrating experience. We get the additional damage found but still a bad experience. Sara we will say was a pleasure and helpful and should be praised as mvp team member!Nice of Paul to return call & follow up but across the board after first call where Sara was an A+ a D- from there on. Repair was acceptable and no complaints but horrible experience regrets!
They did a great job matching the paint color and made it look like there never was a dent. Perfect work and they were pretty fast too.
Excellent service. And my car was fully detailed when I picked it up!!
Very courteous and caring excellent job thanks for washing my car it looked new????????????????
Efficient service. Communication was good. Completion in a timely manners.
I was happy with my experience at the Covington location. I was not, however, happy with my experience with the Duluth location. I received six different completion dates. And I would never use the Duluth Caliber Collision ever again. The last call I received from Duluth was on Monday evening to say my car would be delivered back to Covington on Tuesday. When I called on Tuesday I was informed it would be there Wednesday morning. Then I found out it was too late for the tow truck. My car finally got to Covington after lunch on Thursday. Not a great experience with Duluth.
Everything was done n a professional manner.. The repairs were excellent n the techs did a awesome job. I'm very very very happy with my car Thx to the entire staff at Caliber of Duluth
The car was repaired very well and the office manager (female) was very nice and helpful. However the young guy that handled the car was not prompt and did not communicate well the status of my vehicle. He also never called me back when he said he would and it took 2 days to call me about the estimate. I found out from my insurance company the status of the vehicle and he was not very helpful. The office manager was great, but the guy that was the service manager did not leave me with a positive experience at all.
Very professional and completed my car before the estimated date.
Very friendly customer service
Great experience. Delivered when promised. Work looks very good.
It took to long to fix my car, with two delay.. I have to call a few times to get update. When I got the car it was so dusty, I have to leave it to be cleaned.
Excellent customer service and great work on my car. I would absolutely use them again and recommend this shop to everyone I know.
So far it looks like a great no . Thank you.
Very nice personnel. Attentive and very helpful.
Continue to provide amazing customer service????????
Great customer service and personable staff!
Very friendly staff, great communication. Car looked brand new after repairs and they even vacuumed and washed my car. It smelled like new when I got inside. ???? Very happy customer.
They were very accommodating did a great job in a very timely fashion and returned my car repaired and cleaned to look as good as it could look.
A representative for the Duluth office was very informative and kept in touch with the process of my car and I really appreciate it thank you.
I am happy to say my expectations were exceeded.
Wonderful customer service. Fast quality work. Easy!
Thank you for the ride home, for the good customer service and for the excellent work and timely repairs.
The guys were excellent, they informed me of some unknown damage to my car and gave me advise on what I should go to fix it. The guy in the front was awesome eventho he is a university of Miami fan. I will use you guys in the future .
Wonderful people. Wonderful service. Kept me informed along the way. Delivered when promised. Repair quality as promised!! Reasonable prices. Highly recommended.
Beautiful work! My car looks new & now I'm scared to drive in traffic! Many thanks to Jimmie, Manuel, Sarah & crew! I will definitely recommend your shop to all!
Faster than expected. Job well done!
Great experience and friendly staff.
They kept me up to date on the progress of my vehicle and I really appreciated that. They were also very friendly when I picked it up today and were willing to help me return the rental car . I did leave my garage door opener in the rental and have yet to hear back if they were able to recover it . I know they will not be open again until Monday . Overall a very good experience, as this is my first accident and I was very nervous and unsure of how the process works .
The car was repaired quickly and appeared to be completely restored as it was before the accident.
Dennis and Jimmy are the best!! We hope to build a great relationship with them in the future!!!
Great experience. As painless as any auto accident can be.
They did an amazing job on my bumper. It looks brand new. Thank you Caliber
Great job. Thank you so much.