Body Shop

Real Reviews From Verified Customers

David L.
Vehicle Make : Hyundai
5 out of 5
very satisfed
Stacy M.
Vehicle Make : Ford
5 out of 5
It was so easy to work with Richmond Ford on my Nationwide claim. It made a stressful situation a bit less stressful to have everything handled so easily. Thanks!
Jonathan T.
Vehicle Make : Ford
5 out of 5
Best experience ever!!! Top notch service!
Joanna B.
Vehicle Make : Ford
5 out of 5
Thank you for keeping me informed about the work. It helped me with the waiting.
Scott E.
Vehicle Make : Ford
5 out of 5
Great job
David H.
Vehicle Make : Buick
5 out of 5
From inspection, to work, to pick up everything was top notch
Jane S.
Vehicle Make : Ford
5 out of 5
The emails you sent were not accurate and I had to call to find out what was going on with my car. The email said she the car was almost done but it wasn’t. It is a great idea to let people know the progress on their car but it would be best if it was accurate. Thanks, Jane
Fung D.
Vehicle Make : Toyota
1 out of 5
They have changed the completion date 3 times. Delayed 3 weeks from the original date.
Mark L.
Vehicle Make : Ford
4 out of 5
Great experience. They fed me lunch one day and took me on a snowmobile trip. It was a great repair as well. Looks like new.
Valetta M.
Vehicle Make : Mazda
5 out of 5
You did a great job, even had it ready a day ahead of your time frame. The car was clean and you can't tell it was damaged. Just want to say thank you again for all you did.
Art W.
Vehicle Make : Ford
5 out of 5
Customer service were welcoming and pleasant. Dan was nice and informative. Great service!
Kenneth .
Vehicle Make : Ford
5 out of 5
High quality, excellent service!
Dominion Management.
Vehicle Make : Ford
1 out of 5
I had to call the Mgr of the collision center in order to get a status of our van repair. I had been ignored for days. Chris Jones gave me great service after I reached him. It is unacceptable the way I was treated prior to Chris' involvement.
Tracey .
Vehicle Make : Ford
5 out of 5
Very pleased.Thanks
Frances .
Vehicle Make : Nissan
1 out of 5
The inside of my car appears to have been cleaned following the work completed on the bumper. However whatever product used left a white filmy residue all over the dashboard Which I had to wipe away
Jacob B.
Vehicle Make : Chevrolet
5 out of 5
Nice,quick, friendly
Cynthia S.
Vehicle Make : Toyota
5 out of 5
Ivette Tyrone.
Vehicle Make : Ford
5 out of 5
I was kept informed of the progress along the way and the car looks great.
George M.
Vehicle Make : Chevrolet
4 out of 5
Richmond ford was helpful throughout the entire process. The Nationwide rep there Brian kept me informed of the status and when there was a back getting the paint job done, he called to update me on that. Pleased with the whole experience. Thank you!
Christopher W.
Vehicle Make : Dodge
5 out of 5
Very satisfied


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