Between Glacier Autoworks and USAA this experience was completely painless. We got regular updates from Glacier and the car was repaired promptly. Thank You.
Great customer service, excellent repair work!
Repair was completed quickly and received my vehicle back with a job well done and nice and clean. Thank you
Great job, quality work, great customer service, vehicle was ready before I expected it. Very convenient being close to home, and the service they provide with Enterprise car rental is very helpful. I dropped off the car and the rental from Enterprise was able to meet me there, also was able to drop off the rental when I picked up the car. Would use Glacier again!
It was amazing! I honestly could not tell a difference between the way it looked before the accident, and when I picked it up. Well, one difference... they washed it really well!
I would have appreciated more timely feedback on when my repair could take place and when it was complete. I was told I would be called and I wasn't. Thank goodness I had another car to use. The repair is perfect. Thank you.
Excellent job! Quick turn around and really liked the status update tool
Been there a few times since living in Alaska and their work is always great
They failed to fix the primary issue with my vehicle. The second I walked up to my car I could tell they hadn't even started work on the tire, but remembered to wash the car. Clean broken car is useless to a dirty fixed car. There was also scratches on the car that weren't there before hand.
My truck looks amazing after a pretty brutal collision causing significant front-end damage. I wasn't sure what I'd get back, but, it looks better than it did before the accident! It was so convenient to have the truck worked on so close to home and Glacier Autoworks seemed to make every effort to speed the process along. It took them just 4 weeks to complete the job which was within the originally estimated time frame. I have heard complaints from multiple people that their vehicles were in other body shops for months on end after their accidents.
Great service. Great work .
The body work looks nice but attention to detail was not satisfying. There was an add on piece that was broken during disassembly and I wasn't notified until I got to the shop to pick up the truck. It has been ordered and I will have to return to have it reinstalled. In addition, the window control switch was not reinstalled in the interior of the door. It was just sitting on the door trim, attached to the wiring but not reinstalled. I will contact the office to coordinate fixing these issues.
Great service with friendly assistance. Truck looks great!
Very courteous service. I would definitely recommend Glacier to a friend
I just picked up the vehicle and it seems to be fine. However, it will take a couple of driving experiences to notice if all things on the subaru run to standard. Nonetheless, I really appreciate the great customer service and the communication of progress that occurred.
Thank y'all for being here!
Very happy with my experience at Glacier. Everything was explained and repair was completed in a timely manner. Would recommend to anyone needing this service.????
Extremely easy to work with and made things go by in a breeze.
Friendly staff. Repairs performed to satisfaction the first time. Highly recommended.
Amazing staff amazing results. I was in the middle of a PCS and the staff there not only expedited my claim but the results were amazing. Wish I could take them with me should I ever need them again.
Thank you so much. Our jeep looks like it was never in a wreck. You'll do amazing work. We were recommended to go to you and I'm glad we did. I will be recommending your shop to anybody else. Zach Huckstep
Great job with excellent service. Timely service as well.
They always do a great job and pretty quick as well. I have been most happy with them. This time I forgot something in my car and needed it fast. I dropped by and within minutes he had me to my car to get what I needed.
I was not called upon my car being finished with repairs. Enterprise called me today (Jan 14) after my car was finished to say that my rental would need to be returned today if I wanted my insurance company to finish the payment. Anything after today would be charged to me. Because I was at work today when Enterprise called I wasn't able to return my rental car because both Glacier Autoworks and Enterprise were closed when I got off work. The only way that I knew my car was finished is because my insurance company and rental car company were notified. Because Glacier Autoworks did not call me when my car was finished on Jan 13 they have cost me an additional day of my car rental to include taxes. I plan to pick up my car tomorrow morning (Thursday, Jan 15). I'm hopeful that the repairs are completed as planned.
Always a Great job!! Thank you!!!!
Completed on time and worked with me on all aspects.
Very friendly and quality work. Would recommend to a friend.
Absolutely awesome. As usual.