Your shop is very difficult to locate. Better signage on 281 would help a lot
Very good service, nice people, smooth sailing.
I am very happy with the repair, and everybody involved was super nice and helpful!
They handled my claim in a very efficient manner, and had my vehicle repaired in a timely manner. I will definitely recommend Bracken Collision.
Great work and a quick turn around. Thanks guys!
Excellent service! My car was completed on time as promised. You have a great team!
Fast service and liked the communication
The bodywork is well done - it looks good. Nice job.
The Bracken / GEICO interface was well done also - very helpful. Kudos to Kaitlyn and John.
However, someone had dumped the contents of the glove box out on to the passenger seat and then left it all there. Also my wife thinks that the console contents were rifled through as well. Not a big thing but it left a less than good impression.
There may have been a reason to search the glove box but truthfully I cannot think of one. The glove box is not close to the rear bumper nor was it mentioned on the work order (/sarc).
Overall the stuff that counts was well done.
Vehicle Make : Volkswagen
Professional and friendly staff
From the start to the finish my experience was excellent. I met the owner when I dropped off my vehicle and he told me they would have it finished in 2 days and they did. I was very satisfied with the repair. I certainly will recommend Bracken Collision
Thank you for professional approach.
Repairs were not done correctly (trim and bumper paint did not match-very noticeable) when I was told that my car was ready. When I went the second time to pickup the vehicle it was ready and the paint on the trim and bumper matched the other parts of the vehicle.
When I got home after picking up my car I noticed I could still push the part that had to be fixed in a little more and it’s not completely flat like the other side of the car I’m just worried it will end up popping out in a few days, should I be concerned?
very professional work and good customer updates
Thank you! I appreciated the great communication, on-time delivery, quality work and the seamless experience with Geico, including the rental car onsite.
Bracken was courteous and professional. There service was fast and looks great. Thank you again for all your help.
Although there was a delay in getting my car back, Bracken and Geico worked to make sure it was done correctly, and kept me informed in the process.
Super great service! Very satisfied:)
Vehicle Make : Mercedes Benz
Friendly/professional...job well done. Thank you