Nancy, Javier and Tango (sp?) were great.
Nancy was always courteous when I called; she kindly took me to the train station after I dropped off my car; she made sure my rental car situation was properly handled when I picked up my car. Lastly, she ensured a valuable item I mistakenly left behind was properly stored.
Tango helped me early in the process and walked me through my options and the cost. He made sure there were no surprises.
Javier made sure I was satisfied with the paint job and answered all of my questions.
The text messages were very helpful as they allowed me to appropriately schedule my rental car reservation.
Thank you Service King.
Wonderful staff and I loved the up to date updates sent to me via text message!
ServiceKing made an unpleasant situation pleasantly bearable. From the estimate to the final delivery of a beautifully repaired vehicle, the customer service and workmanship were excellent.
Car took one week longer too finish repair than what was promised
Reliable service, excellent work, great communication every day, friendly and knowledgeable staff, beautiful job! All this equals one happy and satisfied customer. Thank you!
Mr Roman M
Kept good communications with client during car repair period. Did extra touch up job without any charges.
From start to finish, my advisor, Mark S. was very detailed with the process of repair. When making my payment, Nancy was extremely helpful going over payment policies and dispatching the completition of my repair.
Good service and friendly people
They super friendly
And fast, great job well done
Super fast and excellent service .... highly recommended body shop and to tell you the truth I posted already in the Facebook .... thank you so. much Nancy and Javier to the well done job .... like your shop's name is "SERVICE KING" name says it all..,,, more than satisfied....
I received my car earlier than estimated looking brand new and very clean too.
Excellent service all around!
Excellent service the whole way. Would absolutely recommend to others.
Excellent service so far, 10 out of 10
Javier Vargas was extremely helpful! The process was very smooth, from estimate to completion. I will definitely recommend Service King and Javier to anyone.
Everyone was very nice and helpful. Nancy, in particular, was amazing.
Excellent as always.Mark,
Nancy and Maurice were great
It was an excellent experience, very professional people. Communication was excellent, keeping us apprised as to status. Quality of work exceeded our expectations. I feel like my car looks brand new! Thank you for a great job. I will highly recommend Service King.
I am at least one hundred and 20% satisfied with this job. I do not know of any other repair shop that could have done it better. I would not trust any other repair facility in the future. Every single function of your operation worked perfectly. From the reception to the handling of picking me up and dropping me off and the impeccable work that was done on my car. There is no way on Earth that I will hesitate to recommend your company.
Very nice call from the receptionist((forgot her name) and I brought the car in right away. She was extremely nice and pleasant. The other employees are a lovely group all having fun together it was very nice to see.
Javier was wonderful and always kept us informed every step of the way. I would come back here in a heart beat! Thank you!!!
Friendly staff, called with update of repair
Javier was very professional and diligent about keeping me up-to-date on the status of the car. He also made A decision to keep the car a little longer to make sure it was fixed according to his standards. The car repair makes the car look brand-new . This is our third or fourth time going to your company to have our car fixed. It always comes back perfect. Both Nancy and have year were very nice And do their jobs well.
Completely is a big term. I was happy with service. Communication of status could have been a little better.
Great job. The team is awesome.
The best customer service experience!
Vehicle Make : Volkswagen
Javier and Nancy were great. Friendly and easy to deal with.
Car looks good,for the shape it was was in before.
Nancy is amazing. Exceptional customer service. I would highly recommend your business.
Nancy and Maurice provided exceptional customer service. The repairs on my car were perfect. I would never take my car anywhere else, and would recommend service king to all of my friends and family. Thank You!
I'm completely satisfied with the
Work and feedback from my service tech support. My car looks great and customer service from everyone at Service King was outstanding.
I will recommend you to anyone who needs autobody repair.
Thanks again for your excellent service.
excellent service experience!
Thank you! The experience was great and the team couldn't have been nicer. I would recommend Service King for car repair.
They were very professional. The staff was very helpful, and good at keeping me updated on the status of my car. Staff was very friendly and overall pleasant.
I never thought for one moment that my car would not be given the attention to detail that was needed yo rebuild the front in of my car that had been destroyed. It took a month to repair and today I picked the car up. I drove it and saw no difference in how car performed. I will always recommend Service King. I am happy with how this trying incident was handled.
The communication regrading the repair was great. Everyone I spoke with were also really nice. Great customer service.
Let Maurice Lawando I am so happy with the appearance of my vehicle it looks brand new! I haven't check out the vehicle performance as of yet from what I'm seeing I'm pleased!
Job done in a timely manner. Communication was GREAT throughout the process. Staff that I dealt with were very friendly(Jovaire and Nancy). Truck VERY clean inside and out. I will recommend you guys to family and friends. JOB WELL DONE!
I'm very happy with servic. Javier and all team were on top of everything keeping me informed. The repair was done fast and professional. Thanks
Fast service. Car looks great and is cleaned nicely.
I love their attention to detail. The manager, Tango, made me feel like I was the only customer and kept me informed the entire time. My car looks better than ever and I could not be happier! I will definitely spread the word. Keep up the great work!
Another Satisfied Customer
Very fast turn around and professional work
Dealing with Maurice and Nancy was very easy and professional and answered all our questions.
Maurice did his best to make sure my BMW was completed by day promised.
My car came out perfect. Thanks
Nancy and Javier were great!
Everything was perfect and quick. Thank you.
The car broke down on the way home
When you walk in you are greeted by friendly people that then go about their job in a professional and courteous manner. They communicate with you if anything unexpectedly comes up and when your vehicle is ready they show you what had been done and ask you if it meets your expectations and if not works to make it right. Simply keep it up!
Wonderful work, great customer service, exceeded my expectations!
The staff was very friendly (Nancy). The manager Tango did a great job getting me in quickly, and was very welcoming. His co worker Javier did an amazing job with taking care of my vehicle and answered any questions I had. Overall great place and I will recommend this location to friends and family.
Nancy was great!!!!!!!! My service writer did an excellent job of keeping me up with the repairs.
Maurice did a great job for keeping me posted on the repair status. The repair was done transparently without suspense. Maurice also made the effort to help me control the repair cost and expedite the repair schedule. Thanks!
Great experience wonderful work could not be any happier. Mr Sarov, Milton, management and staff did a great job, car looked amazing. I would recommend service king to others in need of collision repair.
I am satisfied. Though I've only driven the car fro Morton Grove to my home in Evanston. So. My real satisfaction isn't based on anything more yet than happy I have my car back. Please ask me same on a few months; is all working properly? Thanks. Ellen
The length of time of the repairs was disappointing.
I'm very disappointed your service, very slow., 3time I'm visit your shop in Morton grove and one of your guy promise me to finish my car this day but when I'm going back to your shop not yet done. I'm wait about 1hour more to finish but in they end my car turn over to me, but not completely finished and 2time I'm going back to your shop. I observed and identified some of parts of car not yet and wrong part put in my car. I'm bad experience to your shop.
I'd just like to say that the employees were friendly yet very professional from start to end. I drive a sports car, I'm meticulous with it and it was treated with quality care. I'm pleased with the repair and service. Thank you. Sincerely Alex Montiel
Very satisfied with the work.
Everyone that I dealt with was friendly, and very professional. The work was great, my car looks brand new. I would not hesitate to use them again should the need arise.
Thank You so much! Car looks great. I'm very happy. Thanks again for your work
It was a wonderful job and nice people I deal with I really appreciate it thank you very much
Thank you. Everyone was very responsive, informative and helpful. This was the first time I ever had an accident and I was surprised how stressful it was. However, your team took care of all the details with the insurance company and put my mind at ease. They also kept in touch with me and helped me out by getting the car fixed in time for a major event.
Just got our car today, the work looks Beautifull. Mauricio and Nancy were very professional and Nice. I would definitely recommend Service King. What I loved the most is that we kept informed of the process weekly via Text.
From the very beginning of the repair process at the Morton Grove Service King pro shop I felt confident that all would go well. Initially I spoke with Nancy who explained everything in detail. She was very patient, receptive and knowledgeable as well as empathetic. Maurice kept in close contact with me regarding updates on the progress of the repairs, etc. explaining the work that was done. They also towed my car to the shop for safety and drove it back to me once the repairs were completed. Michael actually returned my car to me personally which I greatly appreciated and went over the repair work, warranty and any other questions I had. Thank you all so very much.
Nancy and Maurice were friendly, professional and helpful.
Very professional car was ready early would suggest this company to anyone who needs repairs on their car
Vehicle Make : Volkswagen
Car looks great
Javier Vargas did an exceptional job. He went above and beyond his duty. He made sure that i knew what was happening from the start to finish. He showed a real professionalism and human friendly touch that is getting lost these days. He and the reat of the staff made me feel comfortable and welcomed. I felt like i could trust them that they will do a good job with my car which they did. He was clear what was gonna happen next and he made sure i was satisfied. Great job.
It is a good service and thanks to service my car and I hope everybody will love your thanks again
Great job, thanks, I will let people know about your great service at my workplace Xylem at Austin Ave across your business.
Excellent communication throughout the process
The Service King staff was great. They were polite and did their jobs well. They said the car would be ready today and it was ready. I am very happy with the job done by Service King
Everyone was very friendly and helpful. The repair of my car looks terrific. I also like your lifetime guarantee. Thank you for your service. Loretta W
My experience with service King was outstanding. I was communicated to every step of the way and all the staff were friendly and helpful. I was also amazed at the quality of work performed and how clean my car was both inside and out. I would certainly recommend service King.
Everyone was very professional. Got my car back in the time specified. All round good experience.
Javier was great. Very accommodating and professional. Good work done quickly.
I went to Service King Morton Grove IL to have an estimate on my Toyota Hilander Rear Bumper, They gave me Javier Vargas to look at my vehicle and estimate the damage, He gave me a good deal and made me decide to have my vehicle get fix in their shop. I'm very much satisfied to his service and the same time the work they did with my vehicle. Javier Vargas is excellent and amazing in customer care, very detailed and will help you with your needs. I highly recommend Service King in Morton Grove IL to my friends, family and people looking for an excellent work to do a body repair to their vehicle. The name of this company stands on its own, it meets the quality and service you expect. Will come back here whenever I need body repair for my SUV.
The front bumper is not well-aligned with the right fender on the driver's side. I can send in a photo. Other than that, everything else looks great. I don't really know if I can afford the time to take it back in and have it worked on; you all already had the truck for a while, so I might have to just live with it. It doesn't look great and you can tell work was done to the front end, due to the miss-alignment.
Vehicle Make : Mitsubishi
Exelent Service,Exelent people!
Great service Maurice Lewano and Nancy were great
I can't say anything until I check it out cause so far some things are seemed to be weird
The team were incredible. In a situation that is stressful and new to the Country, I can't say enough about them. Friendly, professional, caring and warm. In particular Nancy was the best customer service person I have ever met in Chicago. Thank you so much.
The car looks great! We appreciated the regular updates during the work process and knowing that it would be ready on time, as promised.
Everyone we came in contact with at Sarvice King was pleasant and professional. We would certainly return to Service King, if needed, in the future.
Maurice Lawando was pleasant and professional. He was helpful in answering my questions. Another person was also helpful when I brought my car in on Saturday to see if parts had been ordered and also answered questions. I forgot his name , it was something like Hondo or Vengo, I can't remember. Nancy also helped me set up my appointment for service.
We were very happy with the entire process. All the staff were very professional, friendly and a pleasure to deal with.
Nancy,Maurice and Mike were awesome!!!!
This was the second occasion and last that I will be doing business with Service King. On Friday afternoon I was informed that my car was ready. I arrived and I notice the paint job was not done correctly and the employee confirmed my statement. Now I've been left without a car for a whole week instead of a couple days. The car was for sale and now the buyer no longer wants to wait and will be looking for a car elsewhere. This paint job was not worth the price I am paying. I am paying close to $600.00 for a quality front bumper paint job and service and was not delivered that.
Fast service! Excellent customer service, personable team! Special thanks to Maurice and Nancy.
It was a very good one.From the time the car was brought in until it was repaired. Glad my daughter and her husband decided to bring the car there.Liked it also that the repairs didn't take long.
I'm very happy with service king they did a excellent job with my car they kept me informed through out the entire process GREAT customer service.
Great customer service and efficiency.
everything is great maurice and mikey helped the entire way. great customer service. great work.
Very nice and fast service
Service King experience was absolutely and refreshingly amazing. The text message updates on car repair status was in real time, which was fantastic.
Everyone was so friendly, courteous and professional! I can't say enough good things about the service I received. My car looks brand new and shiny clean. We had used a different auto body shop for 20 years but after taking our car to Service King, we'll never go back to that other shop again.
Very nice folks that kept me informed all along the way. Thanks!
Not ready when originally told. Things were missed on original estimate and car wasn't repaired satisfactory.
I brought my car into Service King to have it checked out for what I thought was a battery issue. Within half an hour my car repairs were diagnosed and I received an estimate for the work. The problem was actually with my alternator. I found the staff to be professional, honest, and friendly. While my car was being worked on, I received status updates via text messages. The work was completed in a timely matter and I was completely satisfied with the entire experience. Not only will I continue to support this business, I will recommend it to friends and family. This is a mechanic that you can trust
to do a good job for the right price.
Service King was very professional, very easy to deal with, & very friendly. Repairs to my vehicle were done quickly & expertly.
The entire staff was extremely professional and very courteous the car was finished even earlier than expected my car was even cleaned inside and out it looks great
Danny was very helpful with the repair process. He worked with State Farm in getting the vehicle repaired properly and timely. Nice job. Pleasant to work with.
Danny was on top of everything. He kept in touch with me every day giving me updates! I highly recommend him and the team at Service King in Morton Grove!
Danny was veey productive in expediting my car repairs in a very fast and timely manner. My car came put looking like nothing even happened to it! Thank u service king!!
I was impressed with the friendliness of the staff and the thoroughness of the service.
Danny did a fantastic job helping me out with the repairs to my car!
Absolutely great job done wother my car. Never could have been happier. They did above and beyond of what is expected and even cleaned my car before releasing it. Danny surpassed my expectation.
Great experience. Work was done well and in a timely manner.
Vehicle Make : Mini Cooper
Danny and your team provided me with a great experience. From the pricing to completion, I was well informed and kept in the loop every step of the way. I would definitely bring my car back and will recommend you to others.
Thank you Danny and team, The repair looks great, and quite a nice car wash too.