Awesome! Love the communication with the service texts and customer service was wonderful! Thank you!!
Vehicle Make : Volkswagen
Although the repair of the car itself seems to be fine, the return of the car was delayed by a week, and my glove box key is missing and not being replaced, even after I asked about it at the body shop.
Excellent customer service! Amy was awesome! Everyone was friendly and cared about me and my vehicle. ??????????
Very professional operation. I'm very happy with the quality of work and customer service.
Brandan worked with me from the very first moment I stepped in for an estimate and I was blown away with his knowledge and the understanding if my wants and needs. I couldn't be happier with the overall results and would gladly recommend Service King to all my friends and family! Thank you so much!!
Everything about my repair experience at Service King I would rate as excellent, but Brandon did a stellar job communicating with me and the insurance company of the person who hit my car to get the necessary repairs completed and paid for as the car needed more repair work beyond the initial estimate. I was so pleased with my experience with Service King, but especially want to thank Brandon for making my experience flawless. BIG thanks to Brandon and the Service King staff!
They all did a good job????
Brandon, my service associate, did a fine job on my car.
Thank you Service King!
Excellent job well done!
Everyone was great love the text on how repairs progressed
I had to make all calls to find out status of repair. Only call I got was when it was complete.
Every time I called or came in the shop, everyone was incredibly friendly and helpful. They helped in a way that felt like they really cared about me and my vehicle and I wasn’t just another customer they were trying to get money out of. I really appreciated their text update feature; it’s comforting knowing the status of your car without having to go through the haste of calling multiple times. Also, when I dropped my vehicle off to get fixed, they ensured I had a ride coming to get me. Hertz was supposed to be picking me up, and when my wait for hertz seemed to be taking longer than it should have, service King personally called hertz for me to make sure they were still on their way. I really value that they were willing to go the extra mile to make sure I was taken care of.
Everything went well and the shop made every effort to get my repairs completed ahead of schedule.
Great people, fast and efficient.
They are consummate professionals.
Efficient and kept informed of the progress with daily text was great!
I loved the staff they really professional...and I got my car fix a lot faster then what I expected...good Jodie service king in urbana
Vehicle Make : Volkswagen
Everyone was very helpful and kept me informed about the process on my vehicle.
Super friendly staff. Quality work. On time and great communication.