Great experience and my vehicle looks great!
Rear Bumper cover looks great. Very Good job. And make my donation to the Montco SPCA.
Excellent service - will definitely return for all my future car needs. WELL DONE!
My service was performed in a timely manner and the car was ready and waiting when promised. The job the Mercer team performed was excellent. The car looks great. I am completely satisfied and would recommend Mercer to anyone I know in need of any auto repair.
Chris and his team are friendly, courteous, knowledgable, and effecient. Their work is first rate.
I appreciate being kept in the loop during the repairs to my vehicle. My questions were answered to my satisfaction and in a very courteous manner. Thanks for a job well done.
Vehicle Make : Volkswagen
My experience with Mercer was pleasing from beginning to end. The gentleman that I dealt with throughout the entire process was polite, professional and patient. The work was completed in record time and done so efficiently. I look forward to doing business with Mercer in the future.
Quick turn around and always keeping us up to-date on when the car would be available. Only thing when the e-mail is sent about the car being pushed back a day or what ever it is can you add why is was pushed back. At least this will save the customer a phone call. Everything was great Thank you.
Vehicle Make : Mitsubishi
I've used Mercer a few times in the past and am always satisfied with the outcome of their work.
My car was repaired quickly, a very good job...looks new! The service was friendly and efficient, we would certainly go to Mercer's again. Thank you.
Thank you so much for the great job you did on my car
Chris was very accommodating.
Mercer's did a very good job on my car it looks brand new and we're very professional I'd highly recommend them to anyone
Vehicle Make : Land Rover
I would use you again. Hands down, you are the best collision specialist I have ever worked with. I will highly recommend you to others! Thank you again for your terrific service! Everyone one I came into contact with was a pleasure to work with!
Very thorough. Communicated well and overly accommodating. Will definitely recommend them to all of my friends!
I had been told not to pay attention to the automatic update emails. But when my car was taking longer than the estimated time, the only update I ever received was through these emails, never a phone call from the people working on my vehicle. All I needed were update calls at least the day of to tell me, “Hey, the car is taking longer than anticipated. Please give us another **** days to complete.” I had to call the shop myself, and I would call day of to be sure that the car was ready and only then did I get the notice that my car would take longer.
Everyone I dealt with was extremely nice. The car was done when they said and everything was taken care of for me.
Great communication and great quality of work.
The team was very professional and very courteous to interact with. The work they did was not only done quickly, but professionally. If I didn’t know my vehicle had been repaired it would be impossible to tell