Body Shop

Real Reviews From Verified Customers

Brandi A.
Vehicle Make : Nissan
5 out of 5
Great service. Wonderful staff! Will recommend to family and friends!
Sylvia H.
Vehicle Make : Mercedes
5 out of 5
Everyone is very professional ad courteous
Belinda G.
Vehicle Make : Chevrolet
5 out of 5
Excellent Customer service
Michael P.
Vehicle Make : Hyundai
5 out of 5
Very friendly service, great work on the vehicle and very prompt and responsible update system. Keep it up!
Ronald A.
Vehicle Make : GMC
5 out of 5
Good work done right and in a timely manner
Susan H.
Vehicle Make : Chevrolet
4 out of 5
After a couple of issues, that were taken care of immediately of finding them, I was satisfied that they worked quickly to solve the issues.
Dustin D.
Vehicle Make : Infiniti
5 out of 5
Excellent job done
Diana T.
Vehicle Make : Infiniti
5 out of 5
The repair was super fast and staff was super helpful.
Sarah C.
Vehicle Make : Dodge
5 out of 5
Great job.
Jennifer G.
Vehicle Make : Cadillac
1 out of 5
The console was scratched which left a black scratch looking spot. Mericruz tried everything, but said a specialist would have to come out to send and paint. That doesn't sound like a good solution the more we think about it. Also, black oily looking grease on driver seat when I started to get in. I had to ask to get it wiped off before I sat down as I had on white pants and a brand new light colored top on with white fringe on it. I checked the pants, but not top yet. I was half in when I saw it. All people very, very nice, but these things shouldn't happen, and they need to be handled. Jennifer G
Ramon L.
Vehicle Make : Dodge
4 out of 5
Communication could be better. Leaving a message when y’all call would be good.
Darrin H.
Vehicle Make : Nissan
5 out of 5
Car looks great thanks for taking the time to do quality work, its good to know there still people that takes pride in there work.
Jimmie P.
Vehicle Make : Lexus
5 out of 5
My customer service rep kept me completely updated on the progress of my repairs. I appreciate that. Thanks.
Robert M.
Vehicle Make : Toyota
5 out of 5
Ms Marycruz was awesome, very professional, knowledgeable, explained everything I needed to know answered all my questions. I appreciated the email progress reports.The entire experience made me feel like I was getting the royalty treatment. Keep up the great work and customer service. Thank you all so much
Clifton S.
Vehicle Make : Ford
5 out of 5
Great job.
Carlos C.
Vehicle Make : Nissan
5 out of 5
I always bring my vehicles to Franks and before Franks it was Baytown Motors when Martha was there. Always done a great job. Thank you, Carlos
David H.
Vehicle Make : Honda
5 out of 5
Frank's is has the best customer service and did an excellent job!!!
Sulema R.
Vehicle Make : Chevrolet
5 out of 5
Front office staff very friendly. Mari Cruz was very professional. Kept us informed every step. Great job on truck. Very satisfied.
Alyson M.
Vehicle Make : Ford
5 out of 5
Very professional and very nice
Jaime C.
Vehicle Make : Cadillac
5 out of 5
Very good job,I'm very satisfied and thanks for be very professional place and all your people,also thanks to mr.Rudy for be very professional and good people. THANKS JAIME CERVANTES.


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