Great service. Wonderful staff! Will recommend to family and friends!
Everyone is very professional ad courteous
Excellent Customer service
Very friendly service, great work on the vehicle and very prompt and responsible update system. Keep it up!
Good work done right and in a timely manner
After a couple of issues, that were taken care of immediately of finding them, I was satisfied that they worked quickly to solve the issues.
The repair was super fast and staff was super helpful.
The console was scratched which left a black scratch looking spot. Mericruz tried everything, but said a specialist would have to come out to send and paint. That doesn't sound like a good solution the more we think about it. Also, black oily looking grease on driver seat when I started to get in. I had to ask to get it wiped off before I sat down as I had on white pants and a brand new light colored top on with white fringe on it. I checked the pants, but not top yet. I was half in when I saw it. All people very, very nice, but these things shouldn't happen, and they need to be handled. Jennifer G
Communication could be better. Leaving a message when y’all call would be good.
Car looks great thanks for taking the time to do quality work, its good to know there still people that takes pride in there work.
My customer service rep kept me completely updated on the progress of my repairs. I appreciate that. Thanks.
Ms Marycruz was awesome, very professional, knowledgeable, explained everything I needed to know answered all my questions. I appreciated the email progress reports.The entire experience made me feel like I was getting the royalty treatment. Keep up the great work and customer service. Thank you all so much
I always bring my vehicles to Franks and before Franks it was Baytown Motors when Martha was there. Always done a great job. Thank you, Carlos
Frank's is has the best customer service and did an excellent job!!!
Front office staff very friendly. Mari Cruz was very professional. Kept us informed every step. Great job on truck. Very satisfied.
Very professional and very nice
Very good job,I'm very satisfied and thanks for be very professional place and all your people,also thanks to mr.Rudy for be very professional and good people.