We were pleased to find how clean the truck was when we picked it up, both inside and out. We appreciated the email updates on the status of the work along the way and the ease of drop off and pick up of our vehicle. Thank you.
Thank you for the awesome repair job you did on my Mazda 3. It looks like a brand new car. Again thank you!!!
Hey! You estimated two weeks. You did it in less and it looks great. The Hawks
Car looks like the day I got it. They did a wonderful job
Everyone was super friendly, and kept me well informed on the progress of my vehicles repairs. Great job, Team!
Great work, always can count on Smail to help us out! Thanks again team!
Your employees are incredible. I am serious. Pleasant and helpful.
But when I picked up the car there was low tire air pressure and a warning light probably related to low tire pressure.
It was a bit disappointing and it delayed me more than I planned. But agin, your employees fixed it up quicky.
Very nice repair. Looks like New. Thank you for the overall polishing of the interior and tires as well.
Just happy to have my car back....awesome job fixing it
The repairs so far are fine. All of my change in my middle console vanished amd my personal belonging were gone thru for no reason as I personally handed all paperwork needed myself to them at the time my car was delivered. Although they are making the situation right, it is very aggravating to even deal with it
Everyone one that I had contact with at Bud Smail Auto was very helpful and courteous especially Matt Nimick.
Everyone was very friendly and helpful and you guys did a great job on my car. I would recommend you to anyone who needed repairs. Thank you
Despite receiving four (4!) "welcome" emails after dropping off the car, I received no feedback during the repairs process. Only when I phoned were updates/progress reports provided. At one point I was told that "additional damage was discovered" during the course of making repairs, but I still have no idea what that consisted of. The repairs themselves are fine. The customer service/feedback, however, was lacking.
Car wash was very appreciated and enterprise on site added to convenience