The communication could have been a lot better. I was not kept very well informed during the repair process. Also, I was not told that my 500 deductible needed to be paid in cash until I arrived. The inside of the vehicle was covered in dust when I picked it up. It took over 7 weeks to complete the repair. Safety items, which are part of the car, are now missing from trunk compartment.
The steering wheel is hard to turn.My car was not doing this before the accident.
I was very pleased with the job Phillips body shop did on my truck, my truck is completely fixed and looks great! Thanks for an awesome job. Marcus
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