Body Shop

Real Reviews From Verified Customers

Sharon D.
Vehicle Make : Nissan
5 out of 5
8/7/2018
My vehicle looks better than it did before it was damaged! Thank you Paceline!!!
Coleman.sheree Coleman,stevan.
Vehicle Make : Toyota
4 out of 5
7/30/2018
The folks at Paceline Collision on 50th Street in Lubbock recently performed significant hail damage repair on our 2009 Toyota Tacoma. The new paint work and clearcoat were nearly flawless. The truck has been an outdoor truck all its life, and matching the existing silver paint tone perfectly would have been virtually impossible, but they came very, very close. Only under bright LED lighting can ANY differences be seen, and they are extremely slight. The actual repair finish smoothness and consistency are as good as any we have seen anywhere, and both my wife and I are pretty picky. Overall, they did a fantastic job, were easy to deal with, and had a really good attitude. We're waiting now to take our new Subaru Outback in for hail repairs, too.
Julianna G.
Vehicle Make : Ford
5 out of 5
7/30/2018
The front office crew was very supportive and courteous. They make commendations for me which was very nice. I like the updates on my car through the texting and calling. I was very satisfied with the service provided.
Kaye W.
Vehicle Make : Honda
5 out of 5
7/28/2018
So happy with your service. Keep up the goood work. Your company is much apprectiated by my family.
Charity B.
Vehicle Make : Dodge
4 out of 5
7/28/2018
Unfortunately we have had to have a lot of vehicle repairs done but when you all were Collision Pro then now Madeline, everyone has always been wonderful in the service & treatment we have received. AARON DID a great job this last visit to you all repairing the bumper litigate paint looks awesome. Thank you to all tram members at all your locations very professional.
Guadalupe S.
Vehicle Make : Chevrolet
5 out of 5
7/26/2018
Thank you so much for your hospitality and professionalism
Nathaniel H.
Vehicle Make : Ford
5 out of 5
7/25/2018
I thought they did a wonderful job
Paul A.
Vehicle Make : GMC
2 out of 5
7/25/2018
You started off with communicating wonderfully. Got it done 3 days early. Impressed. Went to get it. It wasn’t where it was supposed to be. There was a new scratch on it. Tried to tell me I brought it in that way. Y’all agreed to fix scratch. All text and communication stopped. Got vehicle back Back two days later. Looks great. Good workmanship! Three days later get a text saying my car is ready!
Jose Y.
Vehicle Make : GMC
5 out of 5
7/24/2018
Very professional and considerate of our situation and needs. Aaron was very helpful and informative
Janice R.
Vehicle Make : Ford
5 out of 5
7/21/2018
My car is beautuful, perfectly well done. Ty for keeping me updated, that was very helpful. Everyone was very nice and I especially enjoyed the Christian music playing in front office. Great experience!
Lathan L.
Vehicle Make : Chevrolet
5 out of 5
7/20/2018
Great job!!
Kenneth J.
Vehicle Make : Toyota
5 out of 5
7/19/2018
This is second repair through my insurnace, and great service, good updates, and even clean inside my van.
Sheral R.
Vehicle Make : Dodge
5 out of 5
7/14/2018
Thanks
Anthony T.
Vehicle Make : Ford
5 out of 5
7/13/2018
I was very satisfied with the entire experience. Rachel Moltavo was so professional and knowledgeable about the entire process. Very happy. The receptionist was nice but she needs to smile and greet the customers. This was my third time using Paceline and I will continue.
Leticia L.
Vehicle Make : Lexus
4 out of 5
7/12/2018
Thank you to all who had a hand in getting my baby (car) back to me in one piece. You guys did an amazing job in putting her back together. 100% Satisfied and to the guy who wash her up real good, you had her shinning bright AWESOME JOB! Thank you Paceline Collision for the amazing job you all have done. To Rachel thank you for keeping me updated and answering all my questions and getting back to me quickly. You guys are amazing!
Darnise J.
Vehicle Make : Ford
5 out of 5
7/11/2018
Looks great
Frank S.
Vehicle Make : Chevrolet
5 out of 5
7/10/2018
Job well done!
Christopher P.
Vehicle Make : Dodge
5 out of 5
7/4/2018
Paceline in Lubbock did fantastic. Great work fixing my truck and the detailed cleaning was unexpected but much appreciated. Truck looked awesome
Patti G.
Vehicle Make : Dodge
5 out of 5
6/26/2018
Paceline kept me up to date one everything every step of the way. They were all so nice and on top of things! Thanks
Matthew H.
Vehicle Make : Toyota
1 out of 5
6/22/2018
Paint chip on driver door. Rubber seal on roof coming off.

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