Thank you for fixing my car.
Colleen and all the staff in the Collision Center are simply the best!! No matter how chaotic the office gets, they are always friendly and accommodating....Lois Knott
Excellent service and Coleen is very friendly and helpful. They gave me a quick estimate and explained what it would take to fix my car. They filed the insurance paper work. I felt well taken care of and very confident of their work! They kept in contact with me on the progress of the car and the service was excellent when I picked up my car! They also detailed the inside of the car that I was very thankful for. I would highly recommend Vaughns for body work on anyone’s car
The collision center was very helpful in this whole process. Did a great job on the car. Very satisfied.
Quality and timelines of repair was outstanding!! Could not ask for more!!
They were exceptionally move to deal with
Everyone at vaughns was there to take care of everything to make sure all of our needs were handled in a very professional manner. Great team work. We came to ottumwa in 1969, purchased our very first car from leon vsughn, many more followed because of the anove reasons
The team members worked great and they did a fantastic job! Doesn’t even look like it was damaged in the first place! Job well done, you made this customer very happy!
The van was finished faster than I expected,and was done to my satisfaction. Great body shop and personnel.
They kept me well informed of the progress of my car and when it would be ready. A very courteous Department and friendly.
They are really nice and treated me well
Colleen is the key to your outstanding service! She makes the whole process easy and understandable. I liked the updates online and appreciated the call from the man about the need for rear alignment along with the accident repair. ANd, it was done quickly. Thank you.
I like the way I was always informed ,also everyone was very friendly and helpful, I give the whole experience an a+.
Prompt service. Thank you
Vaughn's was great to work with
My car is perfect! Just like new!
Awesome job in a timely manner.
Colleen was very helpful. I felt the team went that extra step in customer service.