The person who helped me was Lisa. She was extremely professional and very attentive to my quirky needs. I am extremely picky about who I let touch my Shelby cobra and I had been to three Ford dealerships and personally met the service managers and didn’t get a good vibe so I left. I got a good vibe about Lisa, so I allowed them to touch my car. I was very happy with the work and the way I was handled. I would go there again and recommend Bohn to others. Good job
Car looks great. Just need to drive it a few days to make sure al is well.
Lisa was great in helping me.
The staff and alert system kept my experience while waiting for my car to be repaired stress free!
Thank you so much!
Went in to get my window replaced and the team at Ford took the extra time to go beyond the service requested and walked around my vehicle and noticed a desrepency. They notified me that I had a crack in my bumper and went beyond their duties and checked the perameters of my warranty. They discovered I could get the crack replaced in my bumper for FREE under warranty and they went ahead to order the necessary equipment to change my bumper and replaced it. EXCELLENT SERVICE !!!!!!
Daniel was very courteous and professional. Answered all my questions and even went the extra mile. Many thanks.
Simple oversight slight on level of attention to detail. Technicians forgot to replace one emblem and missing a letter off another. Once I made it known to rep. The response was well and i appreciate that.
Customer service was excellent- work was excellent
Car was not clean , grease on back seat dirt around doors and floor boards some type of sticky glue or something on windows and the door handle on passenger front door broken by the time I arrived home
Thank you very much for your service well done and the shine and the deodorizer inside the truck thank you so much. Mr.& Mrs. Willis. Thank you Mr. Gary.
Just would like to thank your proffestional staff for bringing my vehicle back to its original state.. When I saw that truck driving up ,shining like new money it was truly inspiring.. Thanks Bohn Bros. Leonard Dauphin.
Side window panel not fixed
You guys were great and did an excellent job !
They left a dent in my back bumper and put an extra 16 miles on my truck I am furious
Gary was very easy to work with and kept me up to date with the progress of my vehicle repair. Awesome attitude with customers.
Great customer service. The carwise notification app was also convenient and easy to use. Like seeing the real time notification. Only thing I would recommend is to add more details with regard to the billing. Provide more specific information.