Car looks great. Staff was stellar also. Appreciate that the car was cleaned inside and out even if my interior was a bit messy. Great work!
Couldn't be happier, thanks
John manager at the Brunswick Ohio location was great! He made the process of getting my jeep repaired after getting hit very easy! Even when there was an issue with my rental car that was suppose to be waiting for me wasnt..he made a couple calls and got one for me in just a few minutes!! Very impressed with his customer service! Will defend recommend him.and Carstar!!
Vehicle Make : Volkswagen
They were not very personable at all, I would not have known my car was done if I didn’t call them, I called the day after it was done and they wouldn’t release my car therefore I had to pay for another week of a car rental whereas if my insurance would have known they wanted the check to them directly they would have cancelled the check to me and cut a new check to car star and then I could have picked my car up!
I am on disability and a fixed income and this has really upset me and set me back financially! I have a child to provide for.
I will never use your service again
Very dissatisfied and will let people know via Facebook and word of mouth
Everybody was so polite and helpful!! Definitely will come back if I need anymore work.
I was surprised at how clean my car was when I picked it up, inside and out. The car looked almost new.
I like the fact that we were kept informed in the repair process. The car looks great. Would definitely recommend Carstar to our friends and family
I love that you guys detailed my car.. and you did an amazing job on the body work and paint job
Always satisfied with carstar an they do excellent work thank you
Nice job, completely satisfied.
Great job start to finish. Took care of all detail.10/10!
John communicated perfectly. I appreciated how hard he worked to keep my repair under budget, and he exceeded my expectations.
Brian was great! Very helpful, and very nice! He and the rest of the Carstar team is the reason I'll use them again!
They did a great job fixing my car. I could not be happier. It was as good as new! The team at Carstar kept me well informed about the process and were very helpful.
We use CARSTAR for our work and couldn't be happier.
Everything was great, John was very personable and friendly.
Ken was amazing. I'd come back there in a heartbeat if something else happened to my Subaru!
Vehicle Make : Volkswagen
The car looks amazing. I am very pleased with hard work that was put into my car. And I really loved the text messages about the cars progress. Those were funny and cute!! Thank you.