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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 422 reviews 93%
4 star 5 reviews 1%
3 star 14 reviews 3%
2 star 7 reviews 2%
1 star 8 reviews 2%
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(All Vehicle Makes)
Robert A.
Vehicle Make : NISSAN
5 out of 5
11/28/2019
Great customer service and fast turnaround on my truck. Love the precision detailing and the work.
TRAVIS L.
Vehicle Make : JEEP
5 out of 5
11/28/2019
We’ve had multiple vehicles repaired at FAIRBANKS COLLISION, and they have always done a fantastic job for us. I would happily recommend them to anyone who asks about autobody repair and paint here in our community.
WESTLIN W.
Vehicle Make : NISSAN
5 out of 5
11/27/2019
Thank you! They kept me informed, delivered exceptional service! Really appreciate it!
**** P.
Vehicle Make : SUBARU
5 out of 5
11/26/2019
The repaired car looked great and runs well. We apologize for not always getting in to the shop as planned, even when we were late picking it up; you and your staff were always understanding. Thanks for everything! ****, **** Robert, & Joanna Phillips
BRITTANY S.
Vehicle Make : GMC
5 out of 5
11/23/2019
Such a professional, swift and friendly experience!!
Alejandro V.
Vehicle Make : RAM
5 out of 5
11/23/2019
Amazing job loved how it turned out. Really did an outstanding job had my truck looking fresh out the loot. Love the results and really good people that helped me out.
Virginia I.
Vehicle Make : TOYOTA
5 out of 5
11/19/2019
Y'all were so kind and helpful! Robert was helping me with my claim and he even came in on a Saturday to finish it, and he told me he had tried to buff out a scratch on the side that was not even part of the claim. Thank you so much!
HILARY N.
Vehicle Make : MAZDA
5 out of 5
11/12/2019
So kind and helpful. Everyone seemed happy to be there and to help. Rob, who drove the courtesy van for my daughter and I was great and understanding when I needed to reroute us. Thank you!
JORDANNA D.
Vehicle Make : CHEVROLET
5 out of 5
11/7/2019
Thank you for also detailing the inside of my truck, you all went above and beyond in service.
HAROLD W.
Vehicle Make : GMC
5 out of 5
11/6/2019
It was a great experience, you did a wonderful job????
SUBASH K.
Vehicle Make : TOYOTA
5 out of 5
11/5/2019
I m beyond happy. Thank you Robert Criss Carboy for his dedication and time to fix my car. I surely recommend Fairbanks collision to fix their car.
MICHAEL H.
Vehicle Make : GMC
5 out of 5
11/3/2019
As always, personnel at this organization treated my business with the utmost care, I would recommend this business to anyone in need of the services you provide.
ALISSA W.
Vehicle Make : DODGE
5 out of 5
10/30/2019
Excellent job detailing. Friendly service throughout!
SHARLENE J.
Vehicle Make : FORD
5 out of 5
10/30/2019
Repairs were done fast and to standard. I appreciated getting my vehicle cleaned as well. Thank you all for such great work and exceptional customer service
JENNIFER S.
Vehicle Make : DODGE
5 out of 5
10/30/2019
Communication was great. I received multiple emails with timely updates. Service was quick, friendly, and exceeded my expectations.
MARY S.
Vehicle Make : SUBARU
5 out of 5
10/29/2019
From the beginning of my professional relationship with Fairbanks Collision, I received nothing short of excellent service. All team members that I interfaced were polite, confident and had a solid sense of what was expected of them. It is obviously, a very well organized shop. The collision repair is incredible too!
Mike S.
Vehicle Make : GMC
5 out of 5
10/29/2019
Great service by very professional staff
Catherine R.
Vehicle Make : NISSAN
5 out of 5
10/25/2019
They were all friendly and professional. Would highly recommend.
JEFFREY B.
Vehicle Make : SUBARU
3 out of 5
10/23/2019
My car is making an awful sound now The employees are great and very thorough
ROGER P.
Vehicle Make : DODGE
5 out of 5
10/18/2019
Person that cleaned the truck didn't lower the rear seat - not a problem but a point for improvement

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