Great customer service liked that I was being texted on the status of my vehicle and also liked that John called me as well to give me updates on my vehicle and the insurance claim...
The Service King Staff were so professional. They kept me informed about what was happening to my car on a regular basis. They are warm and thoughtful people and they fixed my car in a reasonable amount of time. I would recommend them to anyone.
Every detail of the work was explained to me, great communication.
Work was done to satisfaction and progress was reported as repair went along.
A over and above satisfaction - really impressed with Chris explaining the process and providing additional information - thank you Service King and keep up the great work! :-)
I have been in a lot of body shops and I have to say this was the most enjoyable experience I have had. Everyone was so helpful and informative. Everything was explained in detail and made sure that I was kept informed. I must say Chris was the best. He made sure that he called me every two days to let me know how the repairs were going and they finished early. Great job Service King and Chris! Five stars and will refer friends to them.
They did a great job I am happy with service king
It was explained to me as to how they gonna fix the damage on my car
And gave me an estimated completion on the job
A job well done!
Thank you so much I' m very satisfied with the end-result!
Happy New Year to everyone!!!
Great service, quick and excellent work.
Staff was great. Kept me well informed with the process and where very polite and helpful. Would go back anytime. Thanks for some of the best services I have in a long Time.
Excellent customer service and a great job with repairs
Chris was on top of everything by ordering parts before I even brought my truck in and kept me informed through the whole process.i wouldn't hesitate to bring any of my vehicles or recommend service king to anybody for repair work. Yall need to give Chris a raise
I am extremely satisfied with the service and the management team. John Gately was especially helpful. Thanks to John and his staff.
Very satisfied with the service that was provided in a timely manner. Was constantly updated and received thorough explanations
Chris Kalvert was a true professional. Best experience I've had with car service. Expert and personal. A great brand ambassador.
Everything was quick and professional! If I had questions I didn't feel awkward about calling to ask.
Prompt service. Was informed every step of the way. Courteous people.
The repairs were completed sooner than expected. Throughout the repair process, I was kept updated.
I got my F-150 back late yesterday evening so I haven't a chance to evaluate my repair completely. I am completely satisfied with the time it took to get repair done, and the updates along the way. Your staff has been very courteous and when I picked up my vehicle the repairs were explained to me, so that I know exactly what was done to repair my F-150. I would recommend Service King to my friends.
Chris and John were great!!
Everyone I dealt with in your Rosenberg shop treated me in a very respectful and professional manner. Good job, guys!
Awesome attention to detail and to expert job well done
Professional, patient, thorough explanation of process.
Great friendly and fast service.
Things went well. Despite early emails predicting 1 week, it was ready much sooner. A little fiberglass dust in interior but all in all a good job. Thanks, George
Chris at the Rosenberg office was amazingly communicative. He kept me in the loop every step of the way, even through delays and unexpected findings. Awesome service from that guy.
John is a true professional in every way. Great service and great workmanship
Amazing service and friendly. Status updates we awesome.
Wonderful service I will be bringing my car here from now on
Chris was very professional and took great care with making me a happy customer. It made this unfortunate incident a pleasant experience. Thank you very much for great customer service.
The staff was professional and friendly. They made the entire experience good. They kept me updated on the status of my car.
Vehicle Make : Volkswagen
Great people and service. Thanks, Cara
Exceptional customer service, I am completely satisfied. I will definitely be coming back , time and time a again. 3 cheers for service king.
Great communication and they did a awesome job.
Really there's nothing I can think of to say. The service was awesome from start to finish. I was updated every step of the way and my truck was ready before schedule. Great job service king. Thanks cris
They were professional, friendly, and fast. They walked me through step by step. I loved the updates via text message! I'm incredibly impressed!
My car looks great. Thank you.
The general manager, John was great with keeping in touch with me on repairs. They worked fast and had my car finish before the completion date. Awesome work!
Awesome service, thanks so much.
Jonathan was very courteous and friendly. He kept me updated of the status of my car and went the extra mile to get my car back to me for the weekend. I would highly recommend the entire Rosenberg crew.
Efficient, customer friendly, quality work!
My car looks better than it did before the accident. You guys are amazing!!!
It's not very common now a days to fully trust a place that would provide a 100% guaranteed service; but John's team is one of that few places that you can just hand over your keys and let him and his team take care of you. You do not have to be on guard nor have to doubt anything. You can just rest your mind and know that he'll take care of you. Thank you John :).
Will definitely revisit as a returning customer if services are needed. Everything was above satisfactory. My se vice was above and beyond. Will definitely recommend to other for service.
We knew we would get great service here. However, they blew us away with their knowledge and all around sweetness. We would HIGHLY recommend them to everyone. They truly went above and beyond! Thanks guys!
Great service great job...
They were very informative and kept me updated on everything that was going on with my car. Also they they were quick and very polite.
The overall service was great. My car came out looking great. People were nice and the job was done well!
Amazing service. Highly recommended. Quick & efficient.
Very professional service and care of both my car and me. Thank you!
They kept me informed and updated throughout the process.
Vehicle Make : Mini Cooper
The staff was very helpful
Professional team, very good guys, timely delivery, John is very friendly
John and his staff are superb at what they do... The work on my car was completed quickly and efficiently and I was updated during every step of the way. Great service!!! Keep up the good work!!!
Paint job did not match the rest of the paint on truck -did not ask other friends but they committed that I have a truck painted with two different colors
EXCELLENT customer service!! I was VERY impressed. I would GLADLY recommend this group. They went above and beyond. Bravo!!
Chris is awesome.. My mazda 6 looks excellent
Your people are outstanding. I was treated honestly, professionally and courteously and I wouldn't hesitate to recommend this shop to my friends and family. Thanks for taking care of my 20 year old car. It looks like new!
My experience has been exceptional. John took the time to show me the progress of the repair and demonstrated how blemishes in the vinyl protective film could be removed. Very proactive in ensuring perfection and satisfaction!
The entire team was welcoming and friendly. The team provided fast quality service.
Great communication every step of the way. Car looks great.
The service was friendly and professional. Made a tough time much easier. The work was excellent!
Great communication. Very friendly staff.
The people were very professional, the service was excellent. I was totally impressed as to quick turn around. I am completely satisfied. Impeccable service.
I have seen Chris twice now and he's a good guy. They do good work I will return if needed in future. Thanks for the good work guys
Thank you very much for your great service!
John was great. He kept me well informed on the car's progress and answered all of my questions.
I can say without a doubt that having my car repaired at the Rosenberg location was the best experience I have ever had for car repairs. It was fast and easy to drop off, great communication keeping me updated and my car looked new again inside and out! They totally exceeded my expectations and am planning to send more business they're way. I have used service king at another location but was not impressed. I will be going to the Rosenberg location only from now on.
The customer service was great! Both person to person and the text updates were so appreciated. The process was so easy and I am amazed at how great the truck looks!! Thank you!!!
Everyone was great car looks like it came the showroom the day we bought it.Thanks again
Y'all were wonderful. Thanks for working fast, and updating me alon the way. The car looks like the day it came off the lot.
John and his staff did a great job. I was a customer of his before and that is why I came back and have recommended to my friends to bring their cars in for repair.
The job on my vehicle was great and done in a quick manner. I would recommend this service king to anyone
Chris and Service King did an exceptional job on the Lexus.
The service was top notch! From explaining the estimate, keeping me posted on the progress of the repair, finishing the repair in record time, cleaning the car inside and out, to explaining how to maintain the new finish, I was thoroughly impressed. Some places are so rushed that you feel like you're just a number. That is not the case with Service King in Rosenberg. I was treated like family. I will recommend this business to all of my friends and family, and will use them again if needed.
Thank you for a job well done.
Team was very professional and polite. Manager is top notch!
Great service and communication.
Fantastic job and service
Service was great - this is a place I would recommend for repairs kept me updated with progress as they were completing portions of job.
everything went smoothly
I was notified of the delay when it happened
Paul even offered to take care of the rental car for me
Great customer service!!!
Top notch service and work.feel nice to be treated as a person instead of an invoice number.
I was very satisfied with the service on my vehicle
Good job start to finish. Thanks
I received excellent customer service from your location.
Vehicle Make : Mitsubishi
Not only was the car repaired but it was very clean when we got it back! Thank you John!
Organized, efficient, personable, prompt, helpful. And excellent body and paint work.
Yall did an awesome job, didn't even look like I was in an accedent.
Friendly and competent receptionist.outstanding manager John Gateley who is very professional as well as compassionate.MY car was received as scheduled and looks new.Hats off to the garage workers!
My vehicle was completed in a timely manner. The staff was super friendly, and they kept me abreast to all changes.
Everyone was very nice and courteous. They treated my car as if it were their own. You know lots of TLC. I appreciated that more than you know.
Best service I have experienced in my 84 years of life. Also the best craftsmanship.
John the Service Manager was very professional, helpful and made this experience as painless as possible!
Excellent staff and personnel! Fantastic job! The
Nice and friendly! Service was quick !John was very nice and keep me updated with my Yukon! Very happy with customer service !
Thank you for making a stressful situation as painless as possible. I appreciate the attention to detail and great work.
Excellent service, provided in a timely and courteous manner. I received regular update about the status of the work.
I liked how the team there always kept me in the know on status updates. The team was very friendly sand knowledgable. I would recommend anyone in need of repairs.
Everything is perfect and the people that worked on my truck were super nice and very professional.
Service King did a timely and a great job getting me back into my Nissan.
Everyone was very professional and courteous
I got my car back sooner than I expected and it looked great. I would not take it anywhere else to get body repair. Very good job. Thank you very much. Mike Fenley
John Gateley's team is professional good team. I will recommend them to my friends.
Very nice job. John really took care of me.
Loved the service. Kept me informed about the status of my vehicle. Friendly staff. Highly recommend to my friends and family.
Very happy!! The communication was wonderful and I appreciate the friendly attitude from everyone. Very quick turn time for my repairs; which is great when you are driving a rental car. The actual repair work was wonderful as well; can't even tell anything happened. My car was washed and waxed; looks better than when I dropped it off. I will definitely recommend service King.
The service we received was excellent, I would not hesitate to use SK again or recommend them. We were kept informed at every step of the repair process and our car is perfect and ready on time. John's customer service was exceptional. Bill and Lana Reeves
John and his team went above and beyond to make experience fantastic. The automated status updates were great as well as the personal phone calls
Awesome service. Kept me up to date daily!
John and his staff were super polite helpful and informative. Give them a raise!
It's a wonderful thing to not have to worry if your car is going to be repaired properly or not. Trust. A simple word that means so much.
Everyone at the Service King Rosenberg showed great hospitality & genuine interest in making sure that customer was well taken care of. Thank You.
Professional,timely,extremely courteous. John is a very good representative of your company. Excellent craftsmanship
Thank you for during a fantastic job on my car
The car looks good as new. The work was completed on the day it was supposed to be done.
So good I would recommend to all
I was very impressed with the efficient and professional service we received. Everyone was courteous and organized. I would return and would recommend this shop to anyone in need of car repair. Very well run business.
Everyone was very friendly and helpful, above the normal . I use a wheelchair van and they accompanied me excellantly. Nice facility. Wonderful job and expierence
Vehicle Make : Range Rover
The team did a terrific job. I had daily updates via text and my car was ready when promised...GREAT JOB!!!
Chris and John did a good job in keeping me informed/updated during the repair process, and explaining to what they did. The outcome is really good. They also arranged for the rental car in and out. Thank you so much. They have a very good customer service, I am very satisfied.
This was my third experience and it was equally as good as the previous two. These folks do great work!
Very thorough and honest in explaining to me the work to be done, the projected completion date, and reasons for parts delays.
Excellent service. Greatly appreciate the extra time they gave me to explain the process. Great staff!
Chris was very courteous and accommodating despite the original Rent-A-Car mix-up and my soreness from being rear-ended.
Outstanding customer service by both Chris and John
Will continue to use your services when need be
Very good service nice people to deal with
Completed repair before quoted complete date. Awesome surprise thank you!
John Gateley kept me up to date during the entire repair process. He was very professional and treated me with the greatest respect. The work was done timely and with excellent results. I am very pleased with Service King and if the need arises, I would not hesitate to use them again. I will definitely refer them to anyone who comes my way.
Great service! Very professional. And most helpful.
I am very pleased with John Gateley and staff they did excellent work on my Vehicle I am going to recommend his service to all that need assistance.Im beyond overwhelmed.I Give them 10 That how satisfied And his Timing on when my SUV ready was on point.
It was a very pleasant experience. I was updated at all points,from start to finish. The people there were so friendly,and the repairs to my car looked very good.Thank you.
They did a wonderful job and I will be using this location for all my family's needs
Repairs were done in a very timely manner. Personnel were all courteous and very helpful. My vehicle looks new again!
The job was done right the first time. Came out very clean and washed as well. Very highly satisfied and great job all around. Couldn't be happier
It was the best easiest experience with a claim I have ever had. John was awesome in keeping me up to date and well informed throughout the process.
Excellent job couldn't even tell my car was hit
Excellent work in very timely manner!
You have an excellent team who does excellent work.I will continue to recommend you to anyone I know that may need your services.
Wonderful and Unstressful experience Truly caring and helpful
Amazing customer service from John! Even with headaches and poor communication from the insiurance company he still managed to contact me with updates, delays, etc.
John and his team did a phenomenal job on my 2015 CRV. It only took 2 days to fix several scratches on my bumper. I left my car with 4731 on my mileage and when I got my car back it still shows 4731 on the mileage. It means they don't use your car for a joy ride like any cat body shop. Highly recommend Service King (former Dan Ward's Auto Repair)
2nd time. Will keep coming back. Thanks.
Did a great job, could not be happier
From the time I stepped in, to the time I left customer service was great. I was constantly being updated about repairs done to my car, which was awesome. My car looks even better than before. I highly recommend Rosenberg Service King, They are trust worthy, communicative, and do a fine job in a timely manner on car repairs. Thanks Rosenburg Service King!
John, at Dan Ward's Service King did my 2009 Infinti G37 Coupe great. Thanks for getting it back to a pristine working condition. Appreciate all the help and great service. A!
John opened the shop on his day off to deliver my truck
The work was done faster than i had hoped
I cant tell it was ever damaged
I highly recomend this shop to people I care about
John and his team did a great job.
I am completely satisfied with my car repair. Service King did a great job and it looks perfect! John was so easy to work with and kept me up to date on the process and when my car would be ready! I will be recommending this Service King to friends. I was very impressed with everything!
Everyone was very nice..great little shop! Keep up the great work !
Hacen muy buen trabajo, los felicitó