Completely satisfied with repair. Professional and
courteous staff. Really appreciate my vehicle
being cleaned inside and out before it was
returned to me. Thank you all.
Vicky & Carrie were both very accommodating! Johns a class - A manager and stayed envolved throughout the entire process. Defietntly two
It was delivered when promised and the work was A-****
Excellent work. My car looks wonderful! Thank you!
Repairs done flawlessly. Staff is polite and great to deal with. My car looks like new! Thank you!
Terrible experience. I truly regret the Volvo purchase. It took one month to obtain rims. That is ridiculous from a supply perspective. I was not offered a Volvo as a replacement to drive or anything else for my inconvenience I purchased the car new from the dealer. That turns out to mean nothing. I received less customer service than from a chain repair shop. Volvo could care less. I will never purchase another Volvo and I will take every opportunity to make sure everyone knows how slow parts take from Volvo and how little Volvo cares.
You did a great job! The clear coat makes it look almost new. Thank you.
Excellent job! Won't hesitate to return!
I'm very happy how thorough the team was with the repair of car. yes car was 2 days late but was late because of the thorough inspection after the initial inspection more damage was found. You kept me up to date and a happy with everything. I'd like to thank all members that worked on the car and I thank you for your generosity.
These guys sure made this tough situation easy!
I had nothing but trouble with Star from the start. The gentleman who did my estimate was rude and didn't listen to what I had to say or asked. Then it was such an inconvenience to drop my truck off for ONE day and pick up a rental to be called and asked to bring the rental back because the fender came in damaged. There was two weeks between making the first appointment and dropping the truck off to notice there was a problem. I then had to wait another three weeks to get another fender in and finally get the truck fixed. The people I dealt with were rude and unhelpful in any way. I chose Star because my dealership doesn't have a body shop and that was obviously a huge mistake. I will never come back to Star for future service or to buy a car.
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