Body Shop

Real Reviews From Verified Customers

Louise L.
Vehicle Make : Subaru
5 out of 5
It just took too long,but the work And the service were exemplary
Nicole H.
Vehicle Make : Nissan
2 out of 5
I would never recommend this shop to anyone or will ever willingly do business with this shop in the future. Customer service was horrendous, I was given a vehicle that was fundamentally unsafe to be on the roads, and all of my concerns were dismissed and ignored. I have never been treated with the disrespect that Willow Ruiz treated me with and I did not trust the quality of repairs he did on my vehicle after he spoke over me, dismissed my concerns, and missed obvious issues such as a lack of functioning horn. My entire experience with this shop was horrendous.
Benjamin N.
Vehicle Make : Hyundai
5 out of 5
The service exceeded my expectations and I am beyond grateful. Thank you guys!
Jonathan M.
Vehicle Make : Ford
1 out of 5
A lot of paint swirls on repainted area and overspray. Big grease stain on back seat. Was supposed to be nine days and wound up being over 20. And last but not least car had a bad smell in it which took a full detailing to get rid of, grease stain is still there.
Bridget A.
Vehicle Make : Ford
5 out of 5
Great service, car looks like new, wonderful customer service! Thank you!
Edward R.
Vehicle Make : Honda
4 out of 5
I was bummed it took a full month to repair my car when the original estimate was only a week, however I know that there’s nothing PCC can do when it comes to shipping delays. The staff was still great about giving me bi-weekly updates on my status while I was waiting. When I did pick up my car there was still some residual damages that I had to go back and have repaired. Although this was very annoying I can safely say that the people at Premier Collision Center did everything to satisfy my needs. So while there were some “bumps in the road” in the end I am very happy with my car repairs.
Jill-and-robert P.
Vehicle Make : Chevrolet
4 out of 5
Quality of work is always terrific. Customer service is also excellent. The one area that could use improvement is the estimates. An estimate should be within ten percent of the actual price. All three of my body shop jobs came in much higher than expected. With the Chevy, the difference was fifty percent
Richard H.
Vehicle Make : Kia
4 out of 5
If possible, please assure the customer a reasonable completion time including wait time on parts availability, etc.
Atsushi A.
Vehicle Make : GMC
5 out of 5
I had very good experience with your shop. My truck is like new again. I especially appreciated the regular updates via text. I also appreciated your shop working with the insurance and retal car company.
Edward B.
Vehicle Make : Jeep
5 out of 5
Excellent work performed way ahead of the scheduled completion date.
Andre-g W.
Vehicle Make : Chevrolet
5 out of 5
Great work and customer service
Fabian H.
Vehicle Make : Honda
5 out of 5
Venessa was absolutely excellent. Very professional. I could tell she genuinely cared about my experience and was empathetic to my situation.
Ligia D.
Vehicle Make : Honda
3 out of 5
Not impressed with the fact that you wouldn’t take a company check & still charged us for using a credit card.
Hosiea M.
Vehicle Make : BMW
5 out of 5
Great job. Thanks
Chandra L.
Vehicle Make : Toyota
5 out of 5
The team was fantastic from start to finish. Very professional, courteous and prompt. The front desk personnel (please forgive me I forgot the young lady’s name) was helpful and friendly and provided me the updates regularly on the status of my car.
Eric S.
Vehicle Make : Mini Cooper
5 out of 5
Excellent job. Very professional and easy to work with. Repair was done in a timely manner.
Lauren W.
Vehicle Make : Toyota
5 out of 5
From beginning to end very professional, organized and timely. Very much appreciated the services and will use you again. Thank you
Joseph P.
Vehicle Make : Nissan
5 out of 5
expert repair and communication
Stephen K.
Vehicle Make : Acura
5 out of 5
They handled our situation throughout the COVID-19 pandemic very professionally!
Keith M.
Vehicle Make : Ford
5 out of 5
Pleased with the entire process. They kept me informed with everything that was and had tobe done. Sabrina was helpful and pleasant


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