Julian's was great. PROBLEM w/ ins co handling of hit & run. Police found driver & wrote report showing he did it & was drunk. We had to pay deductible because he would not answer phone & talk to his ins co. WHY? our co should have paid & then pursued his co without leaving us stuck in the middle.
The whole team did a great job!
Thank you for doing an awesome repair and washing my vehicle after it was repaired. I will refer anyone that needs body work to your business. Thank you again
I appreciate the touchup done on the hood of my car and it was clean!
Matt and the crew work hard to make sure the job is done right. I'm very pleased.
Best body and frame shop USAA has in its network in the USA.
Excellent work looks like new
Absolutely love this place. Amazing customer service and perfect body work! My Infiniti looks brand new!!!!!! Very satisfied as always. I will never take my vehicles anywhere else.
Very painless and pleasant experience. Thank you.
Vehicle Make : Volkswagen
Bumper is as good as new
Great work; made sure everything was right.
Repair took 4 days longer than promised and when I went to pick it up today the bumper had paint scratched on it and had not been repaired. Julian's have agreed to redo bumper and they are supposed to calm me to bring it back in when they get a new bumper in.
I was quoted a 3 day repair for my vehicle and the received multiple changes to my completion date. In the end my 3 day quote turned into 11 repair days. I wasn't happy with this. Aside from that the work done was good and my vehicle looks good, but wasn't completed in a timely manner. I understand sometimes parts don't arrive on time but don't quote a 3 day repair if you aren't 110% positive you can get it done in3 days.
The car looks great and your customer service is the best!
Very friendly and courteous staff. When I first spoke with Donna about my daughter's being towed to your shop, one of her first questions to me was asking if my daughter was ok. That really touched me and spoke volumes about her.
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