This is the 4th collision repair job your company has done for me. The quality of repair and professional service continues to be top notch. Your staff is to be commended. Work was completed ahead of schedule! I will continue to use your services in the future! Thank you again, sincerely, Dave Lewis
Awesome customer service.
I appreciate the welcome friendly atmosphere at Patriot! They do a great job of providing updates on car repairs.
The repair process is excellent. All employees at Carstar are pleasant. They are clear and concise of what repairs are needed as well as time-frame for completion. I was updated with text throughout the process.
Customer service is second to none. The telephone is always answered and the rep is ready to answer your questions or concerns.
The car looks new and cleaned inside and out. Believe me my car was dirty. I will recommend this company to everyone and tell friends and colleagues of Carstar.
Kristine did a fabulous job explaining the work required and keeping me updated on work status.
Once again, Carstars delivers. Excellent customer service, excellent quality of work, excellent communications, excellent value.
Thanks for a very pleasant service experience.
Everyone I came in contact with very nice and helpful. Kristine Hyon great, it was a pleasure to work with her. She kept me up to date the whole time. Her pleasant upbeat attitude is infectious. Thank you Kristine!
Excellent overall service. Thank you!
Great company to deal with. Thanks
Wonderful customer service from the beginning and all the way through. I love the smiling faces when you walk in and how helpful everyone is. The work on the vehicle is done well and within a very timely manner. The entire experience from the start to finish is very easy and relaxing!
Car was not ready in a timely fashion and, given the cosmetic damage, was only likely prolonged due to the potential for price markup from unnecessary OEM part replacement. These "critical" parts were apparently not considered during the initial or final estimate, whereas intact high-dollar parts were replaced. This delayed vehicle pickup, and I was not notified on the delay prior to arriving at the shop.
From start to finish they were a class act! I would highly recommend them!
Friendly professional service
I think they did pretty good job
I come largely because of Norma. I know I can trust her to do the job right all the time. I’ve been there several times with my cars and Norma takes care of me and does the repair the right way. So I come back largely because I know I can trust Norma.
Repairs done to perfection!! Service manager was honest and extremely concerned with safety and quality of repairs made. Had a horrid experience with insurance provider, staff and crew were above and beyond ALL expectations! Will be my "go to" place for body and paint!!!
Very diligent about notifications. Excellent job.