The people were really pleasant and my car looks great!
The repairs were done quick and ahead of schedule. Although it was a rainy day when I picked it up it looked good. Thank You
Excellent service & care, thank you!
Thank you Ryan and Brandon for your exceptional customer service. I will definitely recommend Service King to family and friends!
Your repair staff are artists and deserve recognition and I for one appreciate them!Thank you for running a tight ship! Robert R
Joe & Team are incredible! Car looks fab - ready well ahead of schedule, top quality, outstanding customer service - even in the midst of inclement weather and a busy holiday Especially liked the ongoing text updates and follow-up. Very convenient location w/ auto enthusiasts like myself. PAY ATTN GEICO
Ben is the best, he is professional, courteous and friendly. He is a good representative for Service King.
Friendly, punctual and professional....I'd give you 10 out of 10.
Mission Valley Shop: Thank you so much for your professional service. Your staff went over and beyond expectations.
I received excellent service...
You met and exceeded my expectations repairing my car. Your team even conducted restoration work on my unaffected headlight ensuring equal visibility between both headlights. The professionalism and commitment to customer service was exceptional. They explained what happened during the course of the repair process and how to care for it afterwards. Phenominal work.
Awesome and super quick job.
Very polite, accommodating. Everything was made easy for me and I was always kept informed with what was happening to my car. I appreciate the curious attitude and kindness.
Service Kings was great at keeping me updated on the status of my car, everyone I encountered was incredibly friendly and professional, and they worked hard making sure I got my car back as fast as possible. I also really liked the holiday decorations in the waiting area, made waiting for my car much more enjoyable.
Delivered on time; excellent work. What's to add?
Great service, everyone in the office was so nice to talk to and the repair was done in the promised amount of time. I will definitely make a referral if the subject comes up. Thanks
Everything was handled very quickly and efficiently!
Ben was great! Very friendly and quick with getting me back in my car ! They even cleaned it which was great! Thank you :)
Joe was professional, courteous, and went above and beyond for my vehicle's repair. I am more than pleased with the experience. I will tell my family and friends to trust Service King with their repairs and especially with Joe!
From the moment I walked in, I was welcomed and put at ease. I knew that my car would be well taken care of. I loved the progress update that I received via text. It was great to know so I could plan ahead in cascade there were any delays. My car looks wonderful! You would never know that it had any damage! The work was superb! A big thank you to Ben in Mission Valley!!
Brandon took excellent care of the job, treating the car as if it was his own. Appreciate the TLC.
We received excellent treatment and they did a
wonderful job on the repairs. If we ever need any
work in the future they will be the ones we will
go too. Thank you
Jose and Maureen
The service is great with excellent customer service. Thank you!
Brandon was amazing!!!!!!!! I couldn't be happier :)
Lots of updates on progress and good work on the vehicle
Truly Amazing work, also considering there was a holiday
Involved it was still done in a timely manor and with quality
We are very pleased. Thank you????????????????????????????????????????????????????????????????
I loved the way my car turned out.the guys at service King really fixed my car well.and it looks new again.
I AM SO HAPPY WITH THE SERVICE STAFF! Brandon was excellent and loved his hospitality!! He kept me updated with my car and helped speee things up and was very honest about everything! He even brought me my car he is the real MVP! Thank you sooo much Brandon and don't forget Tiffany she was a good help too
Excellent customer service from Mr. Benjamin Giles! Outstanding communication in keeping me informed. I appreciate all the work that was done on my Cadillac by the Service King staff. I will definitely be back for future auto needs and service advice.
I wish I given a more realistic timeframe for the repair. However, I understand that there were things out of the company's control, such as waiting for the delivery of a crucial part.
Joe was great - very helpful when checked in, explained everythingwell. Liked that he was the same person who checked me out. Good continuity.
The job was completed significantly faster than originally estimated, and their is nothing to complain about the quality. I appreciated how responsive the shop was at updated me throughout the entire process so I wasn't left out of the loop. I will most likely recommend the shop to anyone I believe may require the services.
Great service! Friendly staff and you guys cleaned my car! It looks brand new!!! Thank you!!
Thank you, feels like the first time I sat in my car!
I am very happy with the work and with the way they kept me inform of the progress. Brandon was Great. l hope to not have to use your services again but if l need to l will definitely return to Service King.
Wonderful customer service delivered by Brandon Carter.
Staff was kind and extremely helpful! Everything was taken care of in a quick and efficient manner! Car looks great, the best sense I bought it! Thank you!
I was told that when putting my bumper back on, Service Ling broke my taillight but that they relaxed it. I noticed tonight that my twilight was on, when it shouldn't be. It is now 8pm. I expect this to drain my battery overnight, thus preventing my car from running this preventing me from getting my kids to school and having to hassle with getting a tow. On top of this, I was supposed to take my Mom to breakfast tomorrow morning. So no, I'm not **** happy that Service King broken **** taillight and then **** up the repair.
Everything went as expected. Very pleased.
The customer reps were very professional.
I believe that a portion of the damage to my car was not repaired and at this point Service King is refusing to repair it as being not part of the accident damage. I will be bringing the vehicle back in tomorrow but I am very disappointed by ServiceKings nitpicking approach to repairs
The repeat was perfect thank you
Ben provided the utmost customer service on every level. He did not disappoint and explained the work on a professional and considerate level. I appreciate the time he took in keeping me informed of the work status each day. I will surely recommend Service King!
I liked the email updates. Pictures accompanying those emails would be a cool idea.
Ben was absolutely awesome. Very professional and great customer service attitude. I was always kept informed of the progress of the repairs. This was my first time dealing with Service King and Ben made it a perfect experience. He made my wife's car look like it just rolled off the assembly line straight from the factory. Really appreciate his superior work.
By taking out the floor mat paper out of the car and resetting the clock in the car but every was good
This is my review already posted in Yelp:
Best repair center in San Diego. Extremely satisfied with the work done to my car. Fast, professional, easy. Ask for JOE "the best". JOE kept me informed of everything and made my experience stress free. I am nominating JOE for President!!!!
staff was courteous and professional, the repairs were completed much faster than expected to my surprise. Excellent all the way around. ????
Great job done early. I appreciated the ongoing updates. Thank you!
You folks did a very good job!
My car looks like brand new and I love it. Thank you Ben for helping me out. I would definitely recommend Service King to my family and friends.
Vehicle Make : Volkswagen
The team was amazing, fast, and friendly! Thank you all for your professionalism and hard work. My Jetta looks amazing!
Ben was excellent. My car was completed in the most timely of manners. He was great about calling for updates and my car looks great! I will definitely choose Service King again!
From start to finish, this auto repair was my best experience yet. Brandon was courteous and kept me informed throughout the process. The text messages are a nice touch, as was getting my car back a week before the scheduled date. Thank you Service King, and givenBrandon in Mission Valley a raise!
The painted surface is uneven with small dips/pockets due not having been thoroughly sanded and my vehicle was returned dirtier than when it was delivered to the shop.
Chris helped me quickly, professionally and went above and beyond my expectations! They also cleaned the exterior/interior of my car - I am more than happy!!!!
Great Service, Ben went above and beyond!
Although service king provided good customer service, I feel that they rushed the work and did not take the time to ensure the work was done to standard. I'm not sure what priorities are given to workers at service king. However, if workers can take a few minutes to ensure that the work is done properly and if someone can take the time to spot check to ensure is done right, we would not have to waste visions time to drive back and ensure the job gets done right.
Vehicle Make : Volkswagen
Excelent service , great team
Ben was awesome. He was really helpful. Made sure I was taken care of which I really appreciate.
Ben at Service King was wonderful. He walked me through the entire process and kept me updated throughout. I will definitely recommend to friends.
excellent snd speedy service. Everyone was very helpful. My car looks great. Thanks.
YOUR COMPLETE CREW AT SERVICE KING WERE VERY EFFICIENT AND TOOK CARE OF ALL MY CAR PROBLEMS. I WAS KEPT AWARE OF THE PROGRESS AND EVERYTHING WAS DONE IN A TIMELY MATTER. AS IT SHOULD BE. THANK YOU ALL SO MUCH.
Great service and very polite people,thank you for your help.
Within 10 min of entering service king with insurance company, I received call that they were ready to receive my truck for repairs. Associate Ben kept me well informed throughout process and was very kind and considerate. Highly recommended!
The service and staff were very helpful and understanding of my situation. I will definitely recommend my family and friends to Service King.
Thank you all for all making my repair as fast and excellent attention for details.
Everyone I dealt with was professional and extremely pleasant. I had a great experience and would definitely recommend to others. Fantastic first experience.
The team was Professional, Kind, and ensured that I was well informed every step of the way. My Terrain came back clean and well taken care of in addition to the repairs. I hope that I don't have to use the service again, but if the need arises I will come back to Service King.
Ben worked with me so well and with my hours since I am in the military and have long hours. He really went out of his way to call me and make sure everything was set up for me.
Thank you for doing great job
I like the fast and great customer service. My truck was done a few days before scheduled. That was great!
I was very impressed with your staff and the professionalism of your company! The body work/repair was impeccable! The only constructive comment I have is that you may want to change the cleaning product used to clean the interior of the car. The chemical smell has been lingering and is quite strong.
Ben was outstanding and gave the highest quality of service I could have asked for. If I ever need service again, Ben is who I'm going to see first.
Super fast, polite, quality service.
My car looks brand new. Thank you so much. ????
It was a great experience!
Good job. Very satisfied.
Ben was great!!! He is very kind, understanding, and thorough. I appreciate the text messages Service King sends out to let you know how the repair process is going. Overall had a good experience with Service King and would definitely recommend them to anyone. Thank you!!!
Service King went beyond the expected repairs on my car, and detailed it before delivery. I appreciated your extra "above and beyond".
Thank you for fixing my car up so quickly. Everyone I met was very polite and helpful throughout the experience.
I've had to work with different body shops in the past and by far, this was the best customer service, convenient and competent experience! Thank you for taking care of our car. It is always stressful when there's a car accident. Having a repair shop you can trust is a huge stress off my shoulders!
The guys at service king went above and beyond to help get my car fixed. Ben Giles made sure he kept me updated and made sure my car was getting the proper parts it needed. I couldn't be more satisfied with the job they did.
Ben kept me well informed and answered all my questions. The car looked fantastic. I couldn't ask for more.
Ben was so very helpful and accommodating. We are very satisfied for our experience!
Great experience. Thank you.
The team was helpful, courteous, and repaired my car quickly and efficiently. Thank you!!!!!
Great communication, craftsmanship and helpfulness. Glad I could return the rental car en site rather than walking the 1/4 mile in 100-degree weather. Even fixed a minor unrelated issue for me. Thanks!
My bumper is loose. Returned today the bumper was pushed back into place. Once home is was loose again. Apparently, there is some unseen damage that is not being addressed. Since this is the second repair shop attempt repairs of this bumper. The other repair shop pushed it back in place twice with the promise if it came out the third time they would replace the bumper (request new bumper from insurance) but eventually refused when "the rubber meets the road". Additionally, during pre-inspection neither I, the insurance company or Service King noticed my headlights discoloration. I pointed this out to "Joe" when I picked up my vehicle "the discoloration". But that is as far as it went. However, it was not noticed when checked in by three different set of eyes. Thank you for your inquiry. Very Respectfully Submitted. Bentley B
Vehicle Make : Volkswagen
Ben and all of the staff are awesome!
My car was done sooner than expected. Well done!!
Joe Bates was an absolute professional! He was very informative with the process and outcome of the repairs. I would definitely recommend the mission valley location for people in need of service.
The professionalism and overall service provided by Ben and team was exceptional.
It was a real great experience with Ben,a real professional. He took real concern about putting my car back to the orginal.And the staff was great to thank very much.
Thank you Ben! I've never had an accident before and Ben was really helpful in explaining the repairs and even how insurance and rental cars worked. I really felt taken care of
A very pleasant experience
Staff was polite and knowledgeable. Thank you.
The vehicle, really l looks good, thanks
Everyone were so friendly and answered all of my ?s
When I picked up my car it looked brand new.They brought back the original gloss look.
Every one is very friendly. I will always bring my car there if I have any issues
My brand new vehicle sustained damages which left a hole and scrapes on a door and because of concerns around the paint work on my car, while reviewing the repair options with my insurance adjuster, I was pretty adamant about having the repair completed at a car dealership.
My experience with your team, particularly Brandon Carter left a phenomenal impression with me; my anxiety about the outcome of the repair work was settled with Brendan's reassurance and he was absolutely correct, your shop completed the job beyond my expectations. The customer service was superb and the messages on the status of the job was a big plus and much appreciated.
I don't normally post much on the social media and was compelled to brag about my experience with you folks on Yelp.
Thank you to Brandon for creating an impression that will be long lasting with me and for a job well done.
When the large Lincoln Navigator with a trailer hitch backed into my car it not only put a hole in my bumper it also popped up a section of the bumper on the opposite side by the light. I can still see a gap by the light. It looks like a clip needs to be replaced or tightened down more. I don't have a problem with anything else.
Were ammaze on the past repair , good custumer service and best of everything we don't regret of chosing you guy's , JOB WELL DONE THUMBS UP !!
You guys were awesome! Thanks for going above and beyond
I was highly impressed with the courtesy and knowledge of the staff. My car was repaired in a timely manner, and exceeded all my expectations. I will gladly recommend Service King to all my family and friends!
I was completely happy with the service. I received multiple updates on the status of my car. My representative was Ben and he was very friendly and helpful during the whole process. My car was completed ahead of schedule and I was extremely happy with that.
Ben Giles did a great job. Very pleased with the text updates as well. Thanks!
The estimated time for completing my truck was moved twice.
Brandon was excellent in terms of keeping me posted about the progress of my vehicle. He made sure that I was taken care of.
Ben was completely professional and personable and I would do business with him every single time if I could
Ben and the Service King Team displayed excellent customer service from drop off to pick up...and even before drop off when I was inquiring about services. The guys stayed a little past 6pm to ensure I'd be able to pick my car up today. I highly appreciate them for that...not to mention, my car looks awesome!! Thank you!
Joe, my appointed representative was very honest and respectful to me. I'm very inexperienced when it comes to car repair. But I felt pretty confident that the correct measures were taken in my repair.
I would recommend this place to all of my friends and family if they happen to need collision repairs. Thank you Ben and Tiffany for your personal attention.
Staff was friendly, courteous and professional. Workmanship was top-notch!
Ben did a great job with everything. Excellent service.
Vehicle Make : Range Rover
Courteous and excellent job. Very happy.
Same spot on door ...needs to go back.
I absolutely was satisfied with the service I received from this business. Never once did I feel as I was not a top prioirity. I was routinely updated about the progress of my repair. Ben G, the gentlemen that work with me on my car, treated me with the upmost respect and answered all my questions. I will be using this company again for any car service.
For The repair was as I feared, it looked so good it made the rest of the car look old
The entire staff was welcoming and were willing to work through every issue and challenge to ensure satisfaction. This may have been the first time I ever enjoyed taking my car to a shop.
From beginning to end, nothing but great customer service. Thank you so much!
The team was really helpful and had my car fixed fast. Great job
Looks Great,Great Service...
I was very impressed with the level of service and provided by Joe Bates. The job took less time than expected and I was very pleased with the quality of work done on my Lexus.
You have an awesome team.
I love the work done on my car it looks like new thanks a lot
The work looks really good, keep up the good work
Vehicle Make : Volkswagen
Everyone involved at Service King, Geoco, & Enterprise was kind, knowledgeable, & thorough. It was the best accident/insurance incident I've ever been involved in. The service was quick, easy, no hassles. I will recommend Service King
Vehicle Make : Mitsubishi
Fast & efficient, kept me up to date on their progress. Finished well before the original estimated completion date.
Customer service was not good the seats of my car had a bunch of fingerprints the car inside was very dusty then left the tape all over the car the car has over spray all over very dusty not clean not detailed I would not recommend you to nobody
Your guys were great. Not only did you fix my car but I like how you connect with your clients as well. It made me feel comfortable and would recommend you to anyone that needs a job done
Daniel Davidson, my service advisor in San Diego, was great as we're all members of the San Diego team. They communicated throughout the process and kept me aware of my car's status. He reassured me that any questions or concerns would be addressed. I got my car back today and it looks GREAT! Thank you!
This was our second time in a month needing repairs at your shop and Ben was beyond helpful and friendly both times! He is AWESOME!
They,did such an amazing job at keeping me updated on the status of my car. Everyone was was extremely professional and when I left a voice mail they immediately got back to me within a couple of minutes.
I've had my share throughout the years of repair experiences and Service King is the best by far, I will recommend them to anyone who is in need of a repair. My entire experience starting with all the employees who I came in contact with to the repair on my 2015 Camry was nothing shy of excellent. For professional service and customer service come to Service King
Ben gave excelent customer service and the repair wirk perfect.
Great customer service
I couldn't ask for a better experience using Service King. I was kept in the loop every step of the repair and had no problem reaching a representative whenever I had a question. When I picked up my car, it looked brand new. Could not be happier!
This is the second time using your facility for repairs and it's always a great experience. I will recommend Service King to friends and family.
Outstanding job, better than expected!
The representative was very helpful and responsive. He also made sure to expedite the service done to my vehicle. I had a wonderful experience.
The words that come to mind about my experience with Service King are kind, helpful, quick, knowledgeable, happy, perfectionists, and many more these are just a few. I came in to get an accident fixed and they went above and beyond to make the process easy and comfortable for me. My rental car was waiting for me and the team really helped me understand what was happening and that they were there to help. The team continued to have great follow up. Great job all around.
Fast and professional service. Courteous service representative kept me updated on the repair process.
All went according to plan,as described by, and accomplished by, the fabulous folk who did the repairs. I'm more than satisfied.
Repair was sub-par at best.
Seamless experience from start to finish. Service adviser Ben was great! Ongoing notifications by email were helpful.
I've used Service King twice and Ben Giles level of professionalism has been outstanding. I will surely recommend Service King to family and friends.
The communication between shop and client is excellent. I never had to call and ask for a timeline. The work was done quickly and professionally and then car looks perfect. Thanks, Service King!
Everyone was extremely professional and friendly, same as last time. And they did a great job on the repair, and did it quickly.
Vehicle Make : Mitsubishi
Great job and customer service was great and friendly
Ben did an absolutely incredible job working with me and I would highly recommend him to anyone in need. He's great.
Ben was very friendly and helpful
Thank you o so very mucb!
Excellent service, highly recommended.
My representative, Joe, was very professional and really keep me in the loop on the progress of my repairs.
Everyone was great in handling a difficult experience for me. Very professional.if top rating were a ten you guys would get it.
Thank you...you guys were great! Daniel N staff rock!
Ben did a great job with my car. I got it back 2 weeks early
Excellent work with excellent service. Brandon did an excellent job all around.
Excellent customer service!
Car was not fixed properly. Had a scratch near the same area that it was worked and car has been in shop way too long. Not happy with the work and service. I hope when I pick it up its in the same condition I left it and I expect high quality as I am very picky with my car as I maintain it super clean and in super condition.......
Thank you so much for your quick and efficient service. The body work was done very well and I'm very happy with the outcome. Thank you
Excellent service! I was so happy how smooth the process was and how everyone I spoke to reassured me I will be taken care of throughout this whole ordeal. It can be very hard dealing with repairs for your car, finding shops etc... But Service King really took some weight off my shoulders and I am very happy with my car and would like to thank the repair men for an outstanding job! Exceptional service I can tell my car was in the hands of people that gave quality service to my car. Thank you so much.
Your work was outstanding keep up the good work once again thanks for job well done.
Everyone was really helpful. You kept me informed by e-mail and my car looks great! Thanks
I am amazed how fast you got the job done, thank you, great customer service !
Daniel was very helpful, informative, and personable.
Service people were great.
My technician (?) Ben, was great at explaining everything and was helpful and courteous and the gal at the front desk (whose name, unfortunately has slipped my mind) was also always very courteous and helpful. Overall, Ihad a great experience at Service King and found everyone that worked there to be professional yet easygoing.
Well done. You did exactly what you said you would do and delivered on time.
I hope this meassage is sent to the corporate office, as iI can't believe how easy of an experience and professional of the team at the Mission Valley location is. Tim, Joe and everyone there were so efficient and kept me updated while my car was repaired. I would highly recommend this location to anyone needing auto repair. Thank you again for making my new car look like new again!
Vehicle Make : Volkswagen
I really appreciated everyone's kindness. Everyone really put me at ease. This was such a traumatic thing fur me and I truly felt everyone cared. I loved getting the updates too. My car looks beautiful! Thank you.
Nice friendly communications!
The staff was very friendly and they made the process easy and convenient.
Thanks! You did a wonderful job and made a normally somewhat stressful crash into a very stress free experience.
Great service all around! Five stars.
Everyone at the shop was incredibly helpful. Took me through every step quick and easy. Sent updates on my vehicle. What I loved was how they made sure I was completely satisfied and everything was going my way.
Excellent service - the Mission Valley team goes above and beyond in terms of communication, customer service and an impeccable repair job. I am extremely satisfied with the service performed. A special thanks to Daniel for his professionalism and expertise.
Thanks a lot for your hard work and great service!