Body Shop

Real Reviews From Verified Customers

Jagdish S.
Vehicle Make : Lincoln
2 out of 5
Horrible experience Still having problems with vehicle Very insensitive management Will not recommend to my friends or family Thinking of quitting Lincoln’s line altogether
Catherine A.
Vehicle Make : Lincoln
5 out of 5
On time as promised
Anne G.
Vehicle Make : Mercury
5 out of 5
The car door looks great. Thanks for your service and the many E mail messages that gave good updates. Also thanks for getting the car to us on Friday vs Monday. We appreciate the extra work that took.
Angela T.
Vehicle Make : Lincoln
5 out of 5
Love the enthusiasm and work ethic of your shop!
Diona T.
Vehicle Make : Ford
5 out of 5
Everyone I spoke with was so nice and efficient. The work done on my car was excellent! I'm very pleased. I will return if I need repair services again.
Amber W.
Vehicle Make : Chevrolet
3 out of 5
The body shop manager and Secretary have horrible customer service. The paint touch up on my car was amazing. Looks brand New again! Sean waived my deductible so ultimately I was satisfied. The body shop manager and secretary just need to learn how to have better customer service and answer the phone when people call.
Patricia O.
Vehicle Make : Lincoln
5 out of 5
Communication could have been better
Shenia W.
Vehicle Make : Ford
3 out of 5
I had to call to find out the status of my vehicle. I was not informed of anything as far as the progress of the work that was being done. I actually had to call at least 3 times. I would never use Southgate Lincoln to fix any of my cars again.
Ronda B.
Vehicle Make : Mercury
5 out of 5
Always happy with your service that is why I keep coming back to your dealership
Celestine S.
Vehicle Make : Ford
5 out of 5
The people who waited on me were great. The car is beautiful again. Thank you.
James W.
Vehicle Make : Ford
5 out of 5
My car was repaired properly and ready well within my expectations. Way above what I perceive to be industry average performance.
Carol B.
Vehicle Make : Ford
5 out of 5
Very satisfied as I previously stated
Cynthia B.
Vehicle Make : Ford
3 out of 5
Parts were not available for my car. It took 10 WEEKS to repair my car. Seemed odd that a Ford dealer did not have Ford parts available. A very long time to rent a car!!
George E.
Vehicle Make : Lincoln
5 out of 5
John did a great job keeping me updated on the progress


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