Amazing service all around
Your Ken Pollock Collision Team worked on my car and had it ready ahead of schedule. They promptly called me to let me know. They were very professional and took the time to make sure that I was satisfied with the work that they did. Awesome job!
On the first phone call the man who’s name I do not remember expressed concern about anyone being injured in the accident. Thankfully, we were not, can’t speak for the bear I hit. :(
Mike Wynn was wonderful the rest of the way. Kept me informed and was very informative, kind and polite. I was completely pleased with the team. Thank you for taking such great care of us and my vehicle. I’m glad to have her home.
Mike and Curt were great to work with. I never worried for one minute. Great job!
Kept me informed and did a good job.
Great job all around - totally satisfied.
They were fast and friendly. My fog light housing came from company with a defect so they ordered me another one and will replace it when it arrives.
Your staff was extremely helpful, sadly this was my second deer in less than a year. I am thrilled with my USAA insurance,and the service that your staff provided.
Everyone was professional and kept me informed about my car!
OUTSTANDING JOB AND OUTSTANDING COMMUNICATION!
Great customer service with a quality repair.
Excellent work, and top notch customer service!
Unfortunately, it took longer to repair the car. And we had to return the rental after 29 days.
I was very happy with the timeliness, professionalism, and quality of the work performed on my vehicle. My vehicle was actually completed early.
We are very pleased with our experience. Jamie was great to deal with. Very pleasant and answered any question I had. Thank you all so much!!
I have never been in a collision before but I heard stories from friends in how the process of repairs goes. I have to say my experience was a painless one. Ken Pollock made it a positive one keeping me informed on the progress of my repairs and providing me with a vehicle that cover my day to day work schedule. Their service I rate 10 being the highest.