Do not have possession of my vehicle at this time. Issue with blind spot warning light at pick-up. Calibration to be done by dealership. Vehicle is suppose to be ready on Tuesday, Mar-28. Please re-send survey when vehicle is picked up. Thank you
This is the second time I have taken my car here and each time I received incredible service.
Good service and very friendly staff
Great job as always. Thanks.
My car was fixed and cleaned well. It was like a brand new car. I appreciate your service!
Fix Auto's team is outstanding and does quick, excellent service at reasonable rates. Very pleased with quality.
My car was perfect when i picked it up. The manager or owner (forgot his name) with the grey hair was SUPER kind and helpful. Got into my first car crash and my experience with this body shop was beyond excellent.
The service was quick and the delay to get started waiting for parts for a car this old was reasonable.
The after market reverse camera does not work. Even if it did show an image, the camera is glued to the bumper. This causes several problems. First the camera is pointing up and cannot be adjusted in any direction since it is glued. Second the camera lense needs to be rotated to level the view. This is also not possible since it is glued. Basically, the camera needs to be removed from the bumper, and a new camera installed. Whoever remains bed the camera used a tool that broke the camera, the camera bracket (which was used to position the camera. Etc. etc.
Great job and good to see the car clean. It was delayed by a day, however would have appreciated a proactive call. Nevertheless job well done. Thanks.
Great customer service and they aim to please!
All looks great (from what I can tell by looking at the repairs is the rain). Service was fast and courteous. You did what was promised in the timeframe estimated. It was a pleasure doing business with you! My car came back very clean, inside and out. Thank you for your great service!
The pink striping is coming off and I have had it less than **** hr
When I've got my car I found that rear camera does not work. I returned back in a 5 minutes but it was already closed and only one guy was closing everything. I left my car and I hope that it will be fixed tomorrow because I have a flight in Sunday. Please contact me asap.
Car looks great. Delivered as promised
Very good customer service, easy to deal with, repairing time, highly recommended !!
Thank you for helping me get the car repaired the same day I brought it in.
Always a pleasant experience. Thanks for the great job.
Wow! Talk about blowing expectations away. You guys rock! Thank you ????
Great customer friendly environment
I forgot the name if the person who helped me. He is the best body shop employee I have ever met. He came out and touched up the paint even when in rain!! I feel that he deserves a raise...
Great service with amazing staff. Thanks
So seamless to get the job done. Great job and fantastic service.
Vehicle Make : Mini Cooper
The team was great. Very courteous, professional and accommodating. Keep doing what you're doing!
The car is good but inside it has all the dirt. I was hoping it would be cleaned from inside as well. I would have to take it to some other place to get it washed.
Apart from that the people were very friendly and very helpful.
Would be taking it on a long run to check it completely. Hopefully everything goes well.
Car could have been cleaner there is dust on windshield internal and external with finger writing in dirt some tape marks otherwise fine
I am picky about this car. Great job, excellent communication through out the repairs. Very professional . Completely satisfied .
I am pleased with the excellent service provided by the staff. The work quality was ask excellent.
Great job - the car looks wonderful!
They went out of their way to find a part I needed for less than half the price from the dealer.
The air bag and seat belt indicators for the passenger seat still don't work. I didn't notice it at first but my first passenger of the night did and reported it to Lyft...
Great job. All employees very friendly.
These guys are the real deal. My car looks perfect! Great service.
The repair was awesome .... Exceeded my expectations
I will be glad to refer Sheldon and his shop to all my friends
The work was completed as estimated. The staff and received text messages kept me appraised of the progress and eventual completion. I would recommend these guys to my friends and colleagues. Also, great big plus that your company is affiliated with USAA which made the experience seamless and efficient.
They always do excellent work!! Javier is awesome!!!
Very professional. Took care of everything. One less for me to worry about. Thanks.
Fast, friendly service at fair prices. I am a repeat customer.
Very professional, knowledgeable
Job was done quickly and efficiently
I am very pleased with the job your company did. Thankyou.
I rate your repair shop as one of the best in silicon valley. Thank you.
Amazing job, looks flawless!
The second time you have repaired our Chevy. It's very much appreciated
Thank you very much.
Absolutely wonderful service from start to finish!
Clear coat peeling in easily noticeable areas above and by the doors on repair side. Even though I was not completely sure the peelings weren't there before when picking up the car. My son confirmed that they did not exist because he cleaned the car not long ago. We were not happy about this :(
Vehicle Make : Mitsubishi
Javier is very proffesional and kept me updated on status of the repair; time on target is 100 %.They touched up paint minor scratched on front bumper without extra charge, cleaned inside and out my car before they turned it in to me that my car looked new when I got it. Overall experience is excellent I would recommend it to anyone that needs work on their cars. Thank you Fix Auto of Santa Clara.
My wife is very happy with the finish work you guys did with the ford focus!!thanks a lot from both of us.
The shop keeps me updated about the repair progress. I appreciate it very much.
This is the second time I've used your company. You do great work. I love my clean car too. You also help with problems with my wheels that Firestone won't help me with. Great job!
I love Fix Auto! Especially the specific shop I went to. I've been going there since it was El Camino Body Shop. The people there are wonderful, and they always go above and beyond! Thank you!!
You were fantastic
I appreciate all you did
Excellent and friendly service! I'd highly recommend them to anyone needing repairs!
Sheldon Carter at FIX Auto was an absolute pleasure to deal with. Highly recommended!
The floor mat on the driver's side was full of footprints. The trunk mat had pile of dirt. I was disappointed.
Thanks for taking care of my car in a timely manner and sticking to the completion date. Also appreciate you cleaning the car inside and out. If I have any other problems you will be my first call.
We have used Fix auto a number of times and we have always had excellent service and quality work!
Great Staff! They do things right and are second to none in customer service and satisfaction.
Went beyond by detailing my old clear coat. Great job
Thank u I really like the job !! Great gob
Excellent, friendly and quick service!!!
I called about it today and will bring in the car tomorrow. There's some rattling sound coming from the back of the car after the repairs. It never happened before, including after the accident.
I used El Camino Body Shop in February 2015. I was very pleased with the job they did then and I chose them for the current repairs and would recommend them highly to others for a job well done. Bravo!
Great service Javier and team!
Outstanding experience. Finished on time. Staff was fantastic. Would recommend.
Thank you for your quick work and smooth process. The daily updates are nice to receive.
You're flexibility in schedule and the updates left me in the know without lifting a finger.
Great work, and awesome service by Sheldon and his boys :)
Helpful, speedy and quality wotk.
Vehicle Make : Mini Cooper
I've been here a few times and my car always comes back perfect. Super nice staff, too.
Everyone at El Camino body shop was so friendly and you all did an amazing job fixing my car! It was great working with you and I appreciate all that you have done, thank you!
Excellent quality in its simplest form: Courtesy, a rare commodity; communication, updates in person and electronically; timeliness, finished job before promised; and beautiful craftsmanship. Just plain good people. I can speak from my experience only and I hope I do not have to return, but certainly would if needed and would wholeheartedly recommend El Camino Body Shop for any auto body work needed. Thank you Sheldon and Javier!
Thank you for the text messages and keeping my husband and I up to date on the car progress.
Everyone us always so friendly and the shop is spotless. I think everyone does a great job!
Excellent work and communication
Every one at El Camino Body Shop is courteous and friendly.
If it is possible, improved parking would help.
Way too many text messages
Super work, very timely! People at the front desk very easy to work with! Only problem was that I wanted to trade me crv for a Porsche. Oh well.....
I liked the fact that I was updated about how my car was doing. I also liked the text messages letting me know what was going on as well.
Great service, great people! I am a very satisfied customer and will gladly reccomend your service to anybody who needs it! Keep up the good work!
Javier us always extremely courteous and professional. We have recommended El Camino Body Shop to others and they have gone there.
Incredible customer service!
V very satisfied in all respects
Thank you for having it ready on time!
Your customer service was excellent !
I have been to El Camino Body Shop a few times and they have been so kind and helpful! They make the process smooth and easy.
Mostly it was good especially when we repair my car with your shop your guys always clean my car with car wash after repair.
I never ever seen like this another shop.
Your job was excellent!!
Great job. Courteous, competent, timely, informative and very helpful. Overall: AAA
Car repair was awesome. Wouldn't have known it was the same bumper!