Both Bob and Tina were very helpful and nice! I'd recommend this location to anyone.
I Am to happy to get my car to caliber body shop from 10 recoment to Caliber. Gracias por atendernos fueron excelentes su maneyer fue excelente persona siempre se estuvo comunicado con nosotros y hizo muy buen trabajo felicitaciones Margarita Sandoval Muchas Gracias
Thank you for everything my car is very very good thanks ????????????????????????????????????????????????????????????
Absolutely great service and workmanship!
Brian and Tina were great! Best customer service bar none.
Completed early, good as new! Thanks!
Thank you staff were all courteous. Cooling the car for customer was plus service. Thank you
Bob was very professional and kept me informed consistently throughout. Tina was excellent as a customer service representative.
We are very happy with the work done.
I will recommend others to seek their expertise.
Excellent Work, thank you.
Brian did a great job of keeping me updated as far as the repair process.
Everything was great! The car was completed quicker than expected and everyone was extremely friendly.
We always use Caliber as our body shop of choice. They always take care of us. We appreciate your service and friendly staff
i want thank george for exerting extra effort in getting my car done way before the expected time they initially said and for updating with every detail of work they did i also want a shout out to tina for being extra nice and warm. Again the experience is 10/10 on the satisfaction rate. Overall I will recommend this place to everyone I know for any vehicle repairs from. I also want to thank the entire team for making this traumatic experience less than what it should be God bless.
The service was great as well as the follow-up. George was on 'top' of it.
Everyone was helpful & I enjoyed the service. My car was perfect when I got it back
Great service! Always keeping me updated and when I got my car back it looked brand new
The whole team at Caliber presented themselves with professionalism from the moment I walked in. Brian Estrada, Lupe, and Tina are great with assisting and guiding through the whole process from
Beginning to end! Thanks everyone!
Bob was helpful and kept us informed throughout the process. He was a pleasure dealing with him.
I like how they text me daily to let me know the stage of process. The staff were very professional and friendly. They offered me water when it was hot out. I like the warranty and satisfaction guaranteed. This will be the place to go for any car repairs in the future and will recommend to friends and family. Thank you Caliber Collision. Great job!!!
I was very impressed with their service. They are so professional and friendly. I strongly recommend this place.
Fantastic service and workmanship. Sad part is hopefully I won't need their services again because that would mean I had an accident. Highly recommend.
Excellent job. William Badillo always kept us informed as to what's going on with the repair.
Staff is very friendly. One suggestion would be on wait time when calling in to speak ago an advisor.
Vehicle Make : Volkswagen
They are patient, and they did so well on everything
Everything was great but there was one thing over looked!
Jorge and the entire crew made me feel important
My total experience with your company was out standing ..
Try not to move the completion date around so much
The staff are all very friendly and did a great job on my Volvo . They went the extra mile to provide me with excellent service . Thank you .
Constantly updated with repair. This is a plus. Caliber employees strived for perfect service. Great service.
Vehicle Make : Mini Cooper
Amazing staff! Everyone was extremely helpful, and went above and beyond! The text messages to let me know the progress of my vehicle's repair was great. They finished right on schedule. I recommend Caliber Collison (Walnut) to anyone.
Very well run business, very accommodating, friendly, & love the text updates. Nice that Enterprise Car Rental is next door.
Lupe was great! Friendly attitude and very professional
Everyone did a great job, I was very satisfied with my experience. Great job!
I was very pleased with how fast your shop picked up my vehicle. I appreciate that the service guy offered to drop my car off for me. Very friendly staff and always available to answer my questions
Staff always helpful, friendly and kept me up to date as to the progress of the repairs. Work looks to be fantastic.
Everyone was very helpful and customer service was excellent
Overall 10 out of 10! Great service really appreciate:)
Love the service, everyone was extremely helpful and classy.
Our repair was handled expertly and quickly, and everyone that handled our process was friendly and showed that they cared about doing a good job and keeping us happy and stress-free
George, Lupe, and Tina were great. I'm very pleased with the result and that I got my car after 2 days as estimated.
The shield on the nose of the front (right side)end didn't get replaced.It needs to be done.the mechanic said it wasn't. Covered
They did a great job! Very satisfied, very nice staff.
Very pleased with customer service, repairs and all aspects of the experience.
Will refer Calliber to others
I am incredibly pleased and impressed with Caliber Collision -Walnut. My vehicle is not new (16 yrs old) and it and I were treated with such professionalism and courtesy. My representative, George kept me informed every step of the process. I didn't expect my car to be ready so quickly either! The workmanship and customer service I received are top notch A!
I will undoubtedly recommend Caliber Collision to my family and friends! Way to go!
Caliber Collision was recommended to me by a family member because of their great service. I was similarly pleased. The car was completed on time and looked like New when I got it back. Would rather not get into an accident again, but if I did, this is the ship I'd like to take care of me.
Staff was helpful & friendly. My repair was done quicker than expected. I will refer caliber collision.
We had a great experience
Thank you for plenty of updates and making sure all the details were cared for!
Great service every one there was ready to help. J
help you as you enter the lobby. Josh was
outstanding and I had a great experience
I really liked the updates on my phone.
Thank you guys.
Very professional and knowledgeable technician (advisor )
As well as the front desk staff providing great and
Thoughtful service to help me contact car rental
Not much to say ok only that everything was done so professional. From beginning to end.
Thanks to Brian for his quick responses to my calls. Thanks again Caliber Collision!
George did an amazing job. Very professional and thorough. And the car came out great. Would definitely recommend Caliber and George! ????
They provided excellent service.
Completely satisfied in the service and overall professionalism of the staff.
This was my 2nd experience and am fully satisfied.
Thank youThank you ! Great service !
5 Star Service thanks guys.
Nice friendly staff and fast efficient service.
The use of texting to manage messages is great and shows a desire to stay in touch by informing the customer. Will was great to work with as well as Martina. They stayed on time lines and provided great results in the repair.
Brian was very professional and curteous. He updated me with status daily. I would recomend this place.
I am a returing customer, and i have to say ...I've got an excellent service from George Barillas, thank you!
Excellent work. Very professional period thank you very much
Josh was very helpful towards the repairs on my vehicle. Josh always kept me updated on the status on my vehicle and was very honest with me. The whole staff at caliber collision was excellent! Very satisfied.
Very satisfied with everything
I worked with services advisor Bob Coleman and he did an excellent job of giving me an appraisal keeping me updated on what was going on and delivered my automobile back to me I had of schedule. I would recommend caliber collision to all my friends ????????
I have a wonderful experience with caliber Collision, employees are very knowledgeable not onlythat the schedule completion of repair was done early as schedule, job well done Brian! Would like to rate this experience as 10 being the highest.
Nice, with professional manner
You guys and girls are awesome!
This was a very good experience. Everying that i was told was accurate and i would recommend callibur collision to all my friends and family!
Thank you Will and the rest of the crew for finishing my car so quickly. I appreciate you for cleaning the inside too. It looks great on the outside and inside.
Everyone was super friendly and helpful
Overall very satisfied with the work. Kept me informed with the work being done to my truck. Very professional thank you!!
I had a great experience overall. From Lupe at the front desk to George Barillas as my service advisor, I was very impressed on how I was treated and how everything was explained. I especially appreciated the daily status text messages I got on my cell phone.
Thanks for making this repair experience as painless as possible.
Jose was very helpful. So was Cindy.
Excellent professional service
George and Tina were great and got my car done 2 days early too!
Great job all around. Mike and Jose were awesome. Thanks for all your hardwork!
Finished work a week ahead of time. Car, beautiful like before accident. Thank you so much!
All workers were friendly and helpful. The paint job was finished a week early than expected and I was constantly informed on what was happening. If I ever need my car to be fixed again I would go here again
I would like to thank Jose again for going out of his way to make sure I was informed about every detail on my car. I would definitely recommend him to my friends and family.
I get text and phone call all the time to let me know the status of my vehicle. They have also completed the repair ahead of the time promised
Excellent job , happy to take my vehicle here.
My car looks great and was ready well ahead of schedule! Jose was great at walking me through the completed repairs and keeping me updated through the process via phone call even though I was getting the text messages. I was very impressed that you guys not only repairs my car but the inside was cleaned and vacuumed! That was greatly appreciated! Such great service! Thanks a bunch!
Excellent service and quick turnaround. Well done
Excellent communication and customer service.
Great communication about timing!
Jose provided the most excellent customer service. Very satisfied with the work done on my car
Thank you for your help. Quality job by your technicians. One small thing about your notification system. It worked a little faster than your service rep. Jose still did a great job.
Bob was excellent with updating me about the car he really kept me in the loop. The car was done ahead of time and looks like nothing ever happend. I am really pleased with the outcome and will definitely recommend Caliber Collision to my friends and family. Once again thank you Bob and Caliber Collision !!
Done early and keep in touch with us everyday regarding the status of the car.
Excellent work! Fabulous customer service! Thanks a bunch!
Mike handled everything very well I was thankful for his assistance.
Mr. Jose and all team members were did a excellence job on my car. I give your guy A
George did a good job. The service was excellent ! My car was completely repaired faster than I expected.
Thank you !
George and Tina were great. Experience awesome from beginning to end
Exceeded my expectations!
Very professional, caring, and friendly. Kept me updated every step of the way
Thank you for fixing and cleaning my car!
Great communication and customer service. I felt comfortable and assured that my truck would be repaired properly when I left the shop. Ideally I never have to take a car after an accident but if I do I'm only going to Caliber. Lupe and George are awesome.
Once the parts were in the communication was great.
My experience with caliber collision was awesome! Most of my dealings were through Brian Estrada, my service advisor... he provided excellent customer care.... patience, concise answers, kept me posted with the progress, was available when I needed to talk with him, friendly and courteous, professional, and such a pleasure to deal with.. it is not often these days to find a good employee as him who represents your company well.. he's an outstanding employee!!!!
Also dealt with lupe and josh who also gave great service and contributed to the super experience at caliber collision..Yay!
Concerning the repair of my car.. I am very pleased with the outstanding results..
Your team did a superior job.. kudos to the many technicians behind the scenes too! i am so happy that I found your body shop to trust and do the repairs for my car.. with all the annoyances of being in an accident your team at caliber collision made it the best possible experience to recover!
I thank you all.. and I'm confident with such good service and results your company will continue to thrive! I will certainly recommend you to anyone who may need their car to be repaired..
Thank you all so very much.. you are an A in my book!
Thank you for a Great job , and will be seeing you soon Alfred
Excellent service and communication
In my haste I neglected giving a little tip t the young guy that delivered my car.
I'm truly satisfied with everything.
The staff was great. George kept me informed along the way which I appreciated.
I first like to say Bob Coleman is a very stand-up and respectable man. When you first introduce himself and Turk quotes of my vehicle he was very straightforward and didn't leave me in the dark about anything. The repair work was very fast and looked amazing when I first saw it I had no complaints at all with the way the car came out.
Simple and very quick. Thanks.
Bob Coleman did an outstanding job.
Also he kept me constantly informed about the status.
Everyone was extremely nice and professional from the front reception to my estimator Brian I'm beyond happy with the quality of work and how fast it was done in will definitely recommend to a family or friends thanks !!
Professional and friendly from customer service to the work done on our vehicle. Provided good communication with us. Thank you!
Jose was very professional and courteous.
I really appreciate the friendly service and overall concern for my satisfaction.
The service was really nice! I got a lot of updates along the way. Thank you.
Bob was wonderful. He is extremely professional and personable. He also delivered on his promises regarding obtaining quotes and completion date. I had a great experience.
Thanks for the service and the workmenship. We are very pleased with the repair results.
Vehicle Make : Volkswagen
Yes I am very satisfied.
Thank you so much I am completely satisfied! Brian did an outstanding job , very professional and kept me informed on the progress of my car! He is a keeper !
Mr.Esprada examed my car in a professional way and updated repair information to me. This is the best auto repair shop to go ! Thanks for the whole Caliber team.
Outstanding Service performance of Caliber Collision, Walnut.
The welcoming of the Front desk team ( Lupe and another lady) and their willingness to assist with the car repair paperwork and Rental car process was very helpful and greatly appreciated. George Barillas was called to help and asses the damage in my beloved Prius. He was very professional and kept me updated on the repairs of my car. I also received continuous text messages with the updates of the repairs. Mike Roth, General Manager also contributed with verifying and ofered to answer any question I had regarding this car repair process and walked me through the damage in the car and the time needs for the repairs. The attention to detail in the customer service, timing of repairs and the final result were just EXCEPTIONAL.
Thank you!!! and Happy Holidays.
Nothing complain, very good service
Fabulous all the way! George is wonderful! Thank you!!!
Excellent service n fast response.
I found the services received was very professional, courteous, and prompt.
Thanks to Josh & everyone who worked on my rogue. Job well done.
Vehicle Make : Volkswagen
I like that you kept me updated all the time. It really put me at ease about the whole repair problem. Thank you for your good work.
Great job by Caliber Collison
Josh was very professional and proficient in getting the van fixed. Amazing! Job well done! Appreciate the caring manner as well! A big thank you for getting my life back to normal in this aspect!
I will rate it 10. Bob was updating my car status every day to me. He represented his company provided best service to me. Thank you so much
Thanks to Josh & his manager for giving my car extra care!
Detail explanation of works need to do for the repair.
Frequently inform of the repair status.
Help return the rental car is a plus.
Very satisfied with the service!
Can't thank you enough super satisfied with the work you all put in to getting my car back to me in such a quick time frame.
Everything was great thank you
Caliber Collision has once again proved that they are ONLY THEIR own competition! If its upto me I'll give them 11/10 in each & every category of customerservice & overall satisfaction!!
They are highly experienced & knowledgeable with the best means & ways available in todays times to go that extra mile to make a customer happy. That's an excellent way to bring back customers!!! I'm a return customer & again gives them flying colors & heartiest kudus for a "job well-done"!!!!
Vehicle Make : Volkswagen
Josh did an amazing job with the repairs.
Lupe was also great in staying in contact and informing me of everything.
Great service and friendly staff
Unbeatable/incomparable service from day I walk into their office until the day I took my car back. Excellent.
Keep up the professional good work.
Work quickly done and satisfactory. Very accommodating to my needs, appreciate the attention. Well done- Thanks!
George was very friendly and very professional. The front office staff was courteous and very helpful. I've been a loyal customer for over 30 years.
Josh handled the job perfectly.
Good service & done the good job.
I couldn't have taken my truck to a better place to get it repaired. I was constantly reminded and updated on the progress of my vehicle being completed. Totally Andover above satisfied.
Josh was very helpful and answered our questions thoroughly. The car repair was quickly done and the updates we were provided with via text gave us peace of mind. Our overall experience was that this was an easy and seamless experience and we needed this since this was a nervous time for us and our young son who loves his bmw!
Our experience with Caliber Collision was smooth and worry free. They constantly provided updates on the status of our vehicle.
Job is well done. People are all nice. Jose is so competent.
Jose Estrada kept me well informed regarding the status of my vehicle and was even able to complete repairs earlier than expected. My car looked brand new! I would definitely recommend Caliber Collision to my friends and family.
Pros: Excellent service. Great text updates, excellent work and quick drop offs and repairs.
Cons: I was told that I would be called for time of vehicle pick up and I wasn't. Front desk was not knowledgeable on what or what not to do as far as dropping off vehicle. I was told I couldnt drop off my vehicle without an appointment then received a text that I could drop it off anytime then couldn't drop it off cause its Friday and was later called back that it's ok to drop off. May be a lack of communication or training or a combination of both.
Vehicle Make : Volkswagen
Thank you to Bob and the entire Repair Team at Caliber Collision in Walnut.
William Badilla take care off my and my truck and make it so easy for me thank you William
They were ver professional, courteous and accommodating. I
Very good quality repair work, thank you very much!
Very fast and friendly service. Thank you.
Great service and finished ahead of time. Very attentive service. I knew every step of the way with a text or a phone call!
It was very fast and the staff were friendly and professional. They did an excellent job with the repair.
My car was done before date promised
Great job to all personnel that had a hand repairing my vehicle
Thanks to all
My prescription sunglasses were stolen from my built in sunglass case in my car during the repair. Your employees/staffing should be ashamed of themselves. What a disappointing & unforgivable turn of events, after I truly was very pleased by your quality of work & what I believed to be a business with a repuation of professionalism. After this, I would never allow your company to handle any of mine, my businesses, or any of my affiliates body work. Completely deplorable behavior.
Bob did a good Job and gave us a good experience.
The repair looks great. Check in and check out was smooth and repairs were on time.
U had it ready very quickly.
I already submitted our compliments
Great services! Friendly people, 5 stars!
Josh Did an excellent job on my car. It looks better than brand new. I highly recomend this shop. They keep me updated on the status of my car and very prifessional.
Excellent customer service was provided by Jose Estrada and Lupe. Very satisfied with my experience despite the circumstances of my car accident. Would want to work with Caliber Collision if there is a future car need.
Vehicle Make : Mini Cooper
I would highly recommend you!