Cynthia Rivera was great. She kept me apprised throughout the process. I was impressed that they completed everything 11 days earlier than expected.
Andre was wonderful. He told me what would happen and kept me informed
Your not done the right job
Perfect repair and customer service.
excellent service as always! Professional in every aspect
I really liked the real time texts letting you know the progress of your car’s status. And of course - the Sewell personnel- particularly Cynthia were absolutely wonderful - courteous, professional and helpful.
Working with Cynthia made an unpleasant situation a lot easier and was very accommodating.
Nancy Soto my Service Advosor was courteous, friendly, knowledgeable and truly caring. When I walked in to the Sewell Collision Center I was visibly shaken from the accident and she took the time to not only address my automotive repair needs but inquire about my general wellbeing.
Nancy walked me through the entire repair process and kept me informed every step of the way.
Nancy is an utmost professional with a heart of gold, a gem to your organization.
Nancy's genuine care and superior customer service will ensure I only deal with Sewell for my automotive needs now and in the future.
My experience with Nancy is emblematic of Sewells overall commitment to customer service and satisfaction.
Olumide Fadoju, MBA, PMP
That is very good service?Thanks for Service People?
Very good customer service.
Everything was absolutely amazing MINUS the enterprise car rental, car smelled like smoke, employees had horrible attitudes. I would seriously consider teaching the Sewell customer service culture to them. If it wasn’t so convenient, I would never use them again.
From the first phone call to delivery everyone at Sewell went all out to make sure I was served and informed of the total process. Knowledgeable and courteous all the way.
I am glad that the blind spot monitor got fixed.
I am appreciative for the service provided by the staff and weekly text updates.
Cynthia Rivera provided excellent customer service and assistance during the 28days my car was being repaired. Thank you.