I was referred to caliber through a claim adjuster at Safeco who was responsible for my cars repair. I dealt with your capable associate "Ozzy" who was the ultimate professional through out the entire transaction. He assessed the damages properly and kept me updated while my car was being repaired. Your shop did an amazing job with my S Class Mercedes. Very pleasant experience and I would definitely consider doing business with you again. Please be sure Ozzy receives this commendation for a job well done and representing your company in such a competent way !!
Excellent service, made the entire process painless!! Thanks Jose Becerra, you're awesome!!
-Ana Laura Diaz
Jose was very professional the updated me daily about. My car thanks Jose and his crew ruthie
Job well done! My car looks like new again!
You guys did such a wonderful job on my daughters car, I wasn't going to take mines anywhere else. You did a wonderful job on my car too. I love Caliber Collisions staff.
Jose is very professional and considerate of his clients.
Awesome job! Thank you to all, especially to Ana! All in all it was a very pleasant experience!
The people are very flendly and very good work.
Everything was great. Just remember to stay in communication with your client. Emails can be unreliable.
Jose made the process so fast and easy and also made me feel really comfortable he made me feel more than just a client but a friend
There was some miscommunication regarding authorization of repairs and rental car. Also I thought the repairs took too long to complete given the minor nature of the damage.
I left a yelp review, but in summary, AWESOME CUSTOMER SERVICE! Frank exceeded my expectations in fixing my car and the guy who regularly works at the front desk in the mornings was very courteous. I'm a HAPPY customer :)
Ana was very helpful and really listened to my needs and made sure I was completely satisfied. I will definitely recommend Caliber to all my friends and family.
Continue to do your job at your pace do not let the customer or Russia I am so happy with my car you made it look like a brand new car and I thank you for that
I really appreciate the courteous helpful good manners that Anna has she is a really great person I love working with her and I'll definitely will be back I'll definitely recommend other people and thank you very much for the work I'm really happy with all the help you guys gave me especially her
Our ONLY problem was the length of time it took to complete the repairs. We do understand that most of that was due to the delivery of parts that were defective and people being out, but it still made it difficult for us. We did appreciate the offer of a rental car at your expense and the reduction of our co payment. Getting the rental car was frustrating, we went Saturday afternoon only to discover Enterprise closes at 2. Once we got the rental the following Monday we appreciated the fact that we could leave it at Caliber and not have to go through the hassel of returning it ourselves.
Your personnel were all very polite and helpful, but we received conflicting emails saying the car would be ready the next day in one and then the car would be ready next week in another, which necessitated a call to find out exactly when our car would be done.
We will use Caliber again, hopefully it won't be necessary, because overall our experience was a good one.
A VERY PROFESSIONAL AND EXELLENT JOB. THE KINDNESS OF THE PROFESSIONAL (ANA NAJERA) WHO TOOK CARE OF MY CARE IS OUTSTANDING. I APPRECIATE YOUR HELP AND RECOMMEND YOU KEEP IT UP FOR A CONTINUOS EXCELLENT WORK.
The personal service given by Steven and Anna was amazing. I was greeted when I walked into the door and offered a cold beverage. The wait time was short for my 10:15 appointment and there was always a positive vibe.
Vehicle Make : Volkswagen
Jose, you are the best!!