Staff was super friendly, efficient, and empathetic. Couldn't have asked for a better experience.
The text messages were a great way to stay updated on the progress. Steve was always super helpful and friendly. When I picked up my car it was detailed and beautiful. I highly recommend Carstar on 6th in Tacoma!
I would highly recommend Carstar Hi Tech to anyone in need of auto body repair. Moe and Steven were awesome to work with. They very knowledgeable and were always helpful with any questions I may have had.
Mo and Steven were great. They provided excellent customer service, were always friendly, and went above and beyond (as did everyone else). I’ve come to this location before after an accident and I received the same quality service. I’d recommend this body shop to anyone.
They were amazing! Super friendly and communicated well with each process of the repair. Super fast and my car looks like new!! I will recommend them to anyone that I know if they need body repair.
I cannot recommend CARSTAR enough, I am beyond satisfied with the outcome. I went to the 6th Ave location in Tacoma and I dealt with Steven, Mo, and Adrian and my experience has been perfect. From my experience because of those guys would make me go back in a heartbeat even if it was for something simple. I want to thank Steven for taking car of my vehicle. I would highly recommend CARSTAR because of Steven. Steven Hanson deserves recognition from my experience and from him and his team I would definitely trust CARSTAR with my BMW. THANK YOU
Everything was taken care of quickly and efficiently ????
Very amiable manager (Steven) provided a rapid quote, quick intake, and even quicker job completion. The car looked great and i really appreciated how clean it was inside and out when it was returned to me. I will definitely recommend Carstar in the future.
Great, professional service and communication.
Very fast, friendly, and professional. Communicated well and worked to exceed expectations.
My antenna and speaker were both left loose. There is quotes in front of my speakers! How does this even happen.
Kept me informed about progress. Pickup looks great. Good job!
Great job. My truck is like new again.
Communicating realistic delays would have eliminated a lot of frustration due to moving deadline. However, I appreciate the compassion and professionalism.
CARSTAR was fantastic with fixing my Jeep and I really appreciate the extra time they put into the repair.
Great staff. Car looks great.
Outstanding job, great customer service! This is the second time I've brought a vehicle to carstar. I'll keep coming back and will suggest them to friends
Pat and his team members are professional and friendly. Their work is outstanding. I’ve never been disappointed by Hi-Tech.
Propmpt and painless, thanks!
Pat and Mo were amazing- always available and kept me updated every step of the way. When the tow company completely messed up and were rude and dismissive, Mo and Pat picked up my car and solved all my problems!