The staff was friendly and professional. I was kept informed on the progress of the r
epair and the car repair was outstanding
Everything went smooth. Liked the status updates.
You probably know the run down. shop sent a text Tuesday morning saying my truck was done and I called after 12:30 to make sure and they said yes after **** I go to the rental shop at 2:30 they send a text that I don’t see while returning my rental asking to pick up tomorrow instead only to get there and have to go back to rental shop to get another rental
Not only was my car fixed but you guys detailed my Honda. It sparkled inside and out! Thanks. Everyone was great to work with.
The work was done very well, and in less time than estimated. The car was also returned spotlessly clean. We are very pleased.
finished early, great work.
Vehicle Make : Mitsubishi
Janelle and the lady at the front desk were courteous, efficient and professional. Thanks for your help!
You guys were great, organized, and fast. You made a sucky car accident **** way less.
Have not picked it up yet. Something was wrong the first time we tried to pick it up. We will see the second time
Very effecient and communicated really well. Than you!
I really liked receiving the text messages for updates.
Nice job. Looks good and on time. Thanks.
Thanks for taking care of everything from start to finish.
Thanks for the help and a beautiful fix a second time, different car. I hope not to need your services again; but will certainly recommend Carstar.
Excellent work and incredible service; especially with updates. Phenomenonal job.
Took longer that I thought to just replace a bumper.
The staff was quick to respond to my needs as the customer. They were all friendly and knowledgeable in their profession. I was satisfied with the final outcome of my car and experience at pomeroy carstar.
Scott was nothing but knowledgeable and professional. He made a difficult time easy to deal with and for that I thank him.