stress free and timely repair. excellent customer service. typical of my 33 year experience with usaa also.
I really think they did a really good job on my car. The people there were super nice . Would recommend them to any body
Love the way Service King updated me by txt on where they were with my car. I love the outcome of my vehicle. Job well done.
Vehicle Make : Mini Cooper
You guys are amazing! Finished 3 days ahead of estimated schedule.
Your service was excellent from start to finish. Keep doing what you do
Noel and Ray are working to complete everything correctly.
Very helpful went above and beyond what I was expecting
Very easy process. Car looks great!!
Great customer service and communication.
Ray is amazing!! He helped so much throughout the entire process !! I will definitely recommend your facility again!
Vehicle Make : Volkswagen
Niole did a great job of keeping me informed. And he helped us out a lot with a rental. Thanks Nole!!
Service was great and fast. My car looks brand new
Everything was great! The texts were convenient. The only thing that wasn't ideal was that the texts and calls didn't align with the date that my car would be ready.
Vehicle Make : Volkswagen
Everything went as explained. The detail in and out was very nice.
The team was wonderful. Thank you Ray Register for everything.
They kept me updated. They did a really good job.
This is my 2nd experience with Service King. Kayla and Ray Register were excellent to work with. My car looks great. Thank you!
Car looked great and things were explained, I would recommend this place
Super customer service! Great communication for the entire process. Thank you!
I'm very thankful that the repairs were done very quickly. Being the primary caregiver for my wife, the van is the only means of transportation that we had. I will always be great full for the quick turn around.
Very impressed with the service and keeping in touch with us. Originally we were told 12/28/2016; but more parts had to be ordered and we were advised that this may cause additional time. However, you came through and the car was ready at end of day on the 28th. Would recommend to anyone needing body work!
Great customer service, extremely friendly and kind staff!! Repair to the car is top notch! I will definitely recommend this shop to my friends and family. A
I love the entire team at the Serivce King on Old Rawlinson. Unfortunately I've had a lot of experience with repair facilities (through no fault of my own) and this was by the best experience I've ever had. Noel, Kayla, Ray and Dwayne were amazing and I will be sure to let all my friends and family know. I hope they get recognition for how special they made me feel, it meant a lot during such a stressful time.
Really appreciated the texts keeping us updated - everyone was professional and friendly. Would highly recommend Service King
Incredible customer service! Excellent communication and top quality workmanship.
Everyone was wonderful. They kept me informed on everything. They made this expirence better for me. I want to thank them all.
Did a great job. Paid attention to details
Kept me updated throughout the repair and finished a day earlier than expected. Great job
Ray and Dwayne are awesome. Ray was always there to answer my questions and update me on the status of my repairs.
Great communication and keeping me informed at every stage of the process. I have already recommended your service to someone else.
Very good service and communication.
My car looks just as good as it did the day I purchased it!
Noel was fabulous to work with
Great job. Everyone friendly and professional!
Very pleased with work and communication updates. June M
Very professional staff and very good at what they do. They took time to explain the details and they completed the repairs when they said they would
Being an approved USAA insurance shop made it seamless and easy for me
I would highly recommend them to anyone who needs body work done
The service, genuine concern, communication, and workmanship was excellent! A special Thank You to Noel, Brad and the rest of the team involved in the repair. Overall, terrific experience with your company!
They were outstanding. Excellent service, polite, professional and a pleasure to work with. I could not have been happier
Noel was fantastic to work with. He is a true asset to your company along with the guys who performed the body work. Very satisfied
The friendliest and most thoughtful technicians I've ever met. Answered all of my questions without making me feel dumb and had my car running better than before! I highly recommend this shop and location and if I have any issues in the future will most definitely go back to them and only them!
Great service. Great salesman, very satisfied. Thanks
The technicians at Service King #262 were extremely courteous, professional, and did an outstanding job with the repairs to my vehicle. I have only admiration for the level of expertise they've exhibited.
Special kudos to Mr. Noel Collins, (my point man at Service King #262), who despite having numerous "balls in the air" simultaneously, still managed to give my vehicle and my concerns special attention. A special thanks to the entire team at Service King #262 from the Hill Family.
Calvin W. Hill,
Thank you for keeping me informed every step of the way!! I will refer you to all of my friends! Thanks Noel!!
Noel did an excellent job, as did everyone.! Very well pleased. Jon B
Very pleased with the service and how quickly it was completed!!
Noel and Kayla we very helpful through the entire process of having our car fixed. They were both professional, personable and knowledgeable though the whole process. We will definitely consider using Service King again in the future for our vehicle needs. Thank you both so much for everything!!
Outstanding service and communication
Everything looked fantastic, and was finished in a timely matter. I will surely be a return customer if a new situation arises. Thanks to all involved for a job well done.
Sincerely, Josh Mchenry
Not only was the work above what I expected, but I was kept informed of the progress all along the way by your receptionist and Noel working with my insurance company made a bad situation pleasant and easy experience.I would be happy to recommend you to anyone needing your services in the future .
Car looks great! I was updated every step of the way until the last day...I was scheduled to have car back on 6/28 but never received an update that there was a delay, (was receiving texts) but I was able to make arrangements as far as a ride home...but other than that, I am very pleased with the work that was done..Thanks!
Every thing was fine for me.
Awesome experience overall. 10/10 in every area..
Excellent service and friendly customer service.
After the repair my truck looked brand new
Great customer service. Friendly and very concerned about quality
I came to service king after leaving another auto repair shop which had made me furious with their horrible costumer service and ridiculous prices. I walked into service king with no appointment but Ray Register made time to look at my car right then. He was very kind, professional, and knowledgeable. He answered my questions and gave me some very good advise regarding the accident and filing a claim with my insurance. Then when my car was being worked on he went out of his way to make sure I would have it back in time to leave for my vacation. Ray went above and beyond in every aspect of customer service! In fact I don't think I've ever received such outstanding customer service in my life. I will definitely be using service king again for any auto body repairs I may need in the future and will definitely recommend to my friends!
I am well pleased with the whole experience from the beginning to the end.The repair looks original from the factory.This my first experience here if ever needed again I will use Service King.
Kayla and Nole of service kings kept me updated throughout the process. I had never been through an accident of collusion recovery for a vehicle and felt they were beyond informative and helpful. I will be advertising Service Kings to friends and family as a trusted collision servicing center.
Ray was very customer friendly and detailed with explanations. He met and exceeded my car needs and made me a customer that would want to return.
Service rep Noel is great to work with. This is my second repair from the Newport location both times 5 star service and repair work. Thanks
Outside, the body was excellent. Inside, we'll it needed to be cleaned a little bit more. Seat wee very dirty. But I'm happy with the work. Thanks guys. Noel did an excellent job.
Update: Hi Ray. It is so nice to be home and back in MY garage once again. My visit with you all was fine, but all that bondo dust was really getting to me. All your work team were very kinda to me, Mike was a sweetly. I love my nose job and everything done to my eyes. Plus my rear end has never looked better. I will recommend you Ray and Service King to all my road mates. Best regards, Pettys' Mercedes.
Noel was awesome to work with and was very informative as to what was going on every step of the way. I would recommend service King to everyone!! Also Enterprise was very accommodating and awesome to work with as well. Thanks so much for everything!
Finished job well ahead of promised date. Personal attention and great communication though entire repair. Very impressed with service provided!
I am very pleased with the outcome of the service that was done to my vehicle. Noel was excellent with keeping me updated on how everything was going. I will definitely be going back for any services that I may need again on my vehicle. Thank you so much!
Very professional and friendly. I will recommend to others.
Had my front bumper and fender taken o# and resprayed. And reinstalled. Paint is fine but doesn't really line up with hood and other fender. It's just the body line are not lining up. Gaps. Representative said that's how it's supposed to be. But I'm not sure it is.I don't remember it being like that. Bc I hand wash and detail every weekend. And hand dry so I look at every panel and lines. I'm sure something is off. It might be just a tad off but doesn't look right to me. But I'm happy with the look of the paint. Three days worth of work and I think they just rushed in the last day putting it back together.
They treated me like I was someone special. The fixed my vehicle in a timely manner and was courteous from the beginning to the end and I will gladly recommend them or use them again if need be in the future.. (but I hope to never need them again!) ;)
Thank you to all those who took good care of me and my 2013 Acura RDX!!!
Noel made everything seamless. Great customer service!
Ray Register and his team were very professional and did a great repair job in a timely manner.
I was very pleased with how quickly they took care of my car! And not to mention it looks great! Everybody was very friendly and answered any questions I may have had. Highly recommended from me!
Service King did an awesome job with the repairs!! Outstanding communication and customer service! Thanks!
Awesome job! Our CRV looks new again!
Everyone was very professional! Kudos to Noel Collins and his staff! Thank you very much!
Service King is awesome! Ray completely exceeded my expectations, was the nicest to work with, and took the time to explain everything in detail and answer any questions I had. I would recommend them to anyone!
Professional service staff quality work.
Ray Register with Service King did an outstanding job! He was personable, professional and thorough which made this entire experience a great one! Would do it all again in a heartbeat!
Everyone was very nice and extremely helpful.
My car looks fabulous. Thank you for taking
good care of me and my car.
Your staff went above and beyond to satisfy my needs thank you **** Colli
So happy with the repairs. So friendly, and quick service. Always kept me informed with what was going on with my car.
So easy, awesome people, I did not have to worry about anything!
You did what you said you would do. Thanks
Very courteous and professional! Work done was perfect. Would come back if ever need repair again!!
I experienced great customer service and quick service.
Ray is excellent to work with as was the enterprise rental car associate
They were very professional and made sure my expectations were met. We really appreciate it and we highly recommend them.
Kept constant updates and contact with me. Did an excellent job of restoring my car.
Ray Register was terrific! He and the rest of the office staff jumped through many hoops to make sure that my car was well taken care of. I am very happy that I took it there.
Noelle was always available to take a call or when I randomly stopped in. His good judgment regarding the bumper fitting correctly made me happy. Getting it corrected and back to me when we agreed on was awesome. Thank you.
Awesome service! Awesome repair work!
Outstanding repair job and superior customer service. Will definitely recommend to friends and business associates.
Job well done they kept me informed and that was very thoughtful if ever need help again they will be called
Fantastic customer service! I would recommend Service King for all future business. Debbie and Ray were amazing!
Super professionals all around. Great job on my truck. Very comforting knowing they are there. Appreciate it!
I appreciated the updates they gave me about the status of my repair, and everyone was courteous and professional. I was pleasantly surprised to see that they cleaned and vacuumed my car for me too!
An excellent business run by professionals.
Excellent service and care!Thankyou!
They went above and beyond their duties...didn't put my gas hand back where I had it even though I filled their tank back up....but other than that...I loved the service
Great job and friendly staff. We will come back for future services and tell others
Excellent customer service and the repairs look great.
This is the second time I have been to this location. They have great customer service and do an excellent job on my car!
Great job on my car. Thanks to all the wonderful people at the shop especially Noel
Except for the length of time for the repairs. Service King kept us up to date on everything that was being done. Great to do business with, especially long distance.
My 4Runner looks as good as the day I bought it. Noel kept me updated regularly on the progress of repairs so there were no surprises. I couldn't be more pleased with the professionalism of your staff and the quality of the work.
Altho completion was delayed by 4 business days (6 total) I was kept informed of all circumstances.
Very,very pleased with not only a job well done,but the courteous and kind service I received from EVERYONE I dealt with at Service King !! Thank you so much !!!
I had an excellent experience. From working with Noel over the phone, and then in person, - coming into the clean service area. Everyone was friendly. It was an easy, painless process. The rental car was amazing. The whole rental car process was super easy, and non stressful. When you're in an accident, things can be stressful. However, this entire process was absolutely painless! Want to thank everyone for being so helpful, kind, on time and courteous. I can't remember the gentleman's name that help me with the rental car, but has to be commended. He did a great job! Also, Noel was super helpful and friendly. He's great at his job!
I was totally happy I chose Service King for my repair! Everything from beginning to end was so simple, no headaches whatsoever!! They took such good care of us!! Noel , the receptionist & the rental car guy Matt was totally awesome!! I did not meet who actually repaired the car but they did such a great job!!! Can't say enough about everyone!!!!
Had an issue with the replaced headlight and my ambient air temperature sensor after the work was completed. Called after close on Friday, had it fixed while I waited Monday. Fantastic job
My vehicle wasn't cleaned thoroughly after the repair
There is overspray all over my windshield
I have to take time out of my schedule to get these issues handled next week!
The service and communication was on point. It was truly a painless experience with handling this claim from the accident. Couldn't have asked for anything better. They were the best!!
My experience was great with Service King.
Kept me up to date on the whole process